Auntie Anne's

the lady in the fromt did not understand anything we were saying. she barley even spoke english. made rude remarks. and forgot to give us our food and i had to remind her which made us wait longer

Atmosphere: 1

Food: 5

Service: 1

It’s noon here went for a lunch at the food court and they’re closed even though online shows open… completely draped like they haven’t opened all day

I'm giving this place mostly one star ratings because today I happened not to have any money and I was waiting for a bus so went in to the Aventura Mall to Auntie Anne's to ask for a cup of ice water since it is extremely hot outside and was told very rudely that a cup of ice water is $1.06 !!!
What has happened to humanity these days...
Charging for water is absolutely absurd....

Atmosphere: 1

Food: 5

Service: 1

I should have known something was wrong: it's 3:30 p.m. on Sunday and there's no line. Haven't been here in a few months and I get my usual lemonade and cinnamon sugar, but this time I got to cinnamon sugars. What a waste of money, barely had any sugar on it it's just like eating bread. Last time I'm coming there. It's like these people are just getting so cheap they want to charge you more money and give you less

Atmosphere: 3

Food: 1

Service: 3

The worker Caridad has horrible customer service, she works in the food court stand. The place is only accepting cash there is no visible sign, she let me place my order to tell me after I ordered that is was cash only… I told her I would come back with cash. 2 minutes later she tells me they don’t have the cheese pretzel… when they had a whole bunch and said they changed it. She did not make sense at all and does not speak English!! Do not have someone work in a busy area that can’t provide the proper customer service. SHE IS THE WORST

My girlfriend was feeling bad and I asked them for a cup of water, they denied me, after a few attempts they said they would give me but I had to pay a dollar for a cup of water… that is nonsense, I have never seen something like this before
Bad business
Don’t bring your business here

Service: 1

I bought mini pretzel dog today and ,it’s too oily, quality of the dough was so thin, overcooked and taste bitter.

Atmosphere: 5

Food: 1

I usually love this place, but today I am pretty sure that I bit into oven degreaser. The pretzel tasted soapy and made me

Atmosphere: 1

Food: 1

Service: 1

Best food ever

Quick and easy snacks on the

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cinnamon Sugar

They denied my two kids a cup of water because we didn’t make a purchase!WoW!

Yesterday I passed by this place. When I asked if there were mini hot dogs they told me yes and then I paid, they told me they were sorry there were no more. I asked them to give me a refund which they processed at that time and now when I see my account from the bank, the refund is not there. I feel that it was a distraction maneuver. I already see in other comments that similar things happen to several people.

Service: 1

Mini dogs and lemonade combo 11 usd

Good place to eat

If I could give this place a 0, I would. It was around 8:30pm when I ordered a cinnamon sugar mini pretzel nuggets. When I purchased and tasted the pretzel, it was hard and cold so I went back and asked for a refund. I told them they should have told me that I was not fresh and had been sitting out all day. The young black girl Niyla, who worked at the front said we don’t have to tell you that and that it’s 8:30 the place is about to “close” and that it’s not there problem to fix. The mall closes at 9:30, if she didn’t want to work there she shouldn’t have applied there. There needs to be disciplinary action and corporate will be called because no one answers the phone at this location.