Benihana, Inc.

21500 Biscayne Blvd Suite 900, Aventura
(305) 593-0770

Recent Reviews

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K Rixson

Sophia was so sweet and attentive. We had the best time

Steve Darras

Terrible experience

Brandon Tyler

The worst hibachi restaurant ever. Employee (chef) was playing around too much because it’s was my birthday and squeezed oil in my eye. Benihana corporate hr Sara B. Is playing game with my doctor bills and not reimbursing me for the accident they caused. She just closed my case with the safety committee and I was in contact with them 100 percent. I understand why this place has 1 star. Sara B. You job is on the line and my left eye is still injured and not taken care of. This place is a joke and I’m sick of them. I will be hiring an attorney if this is not solved by today.

Atmosphere: 1

Food: 1

Service: 1

LEO AVENTURA

Our experience was so so, the drinks from 1 to 10 were 0 , I ask for a dirty martini and i just enjoy the olives, my company ask for a mojito and it taste like a lemonade, the licor was passing by an airplane, the chef left the table like 3 times for elements missing to cook, he just cook, they show they make is good but this one nothing, the waiter was very good with the attention, at the end the food was delicious but that's all.

Atmosphere: 5

Food: 5

Service: 3

Sedienta Tay

The service is HORRIBLE. I waited 2 hours to sit and nearly an hour for the cook to come.

Atmosphere: 1

Food: 1

Service: 1

Juan Carlos Macias

Always love Benihana. What else can I say.

Atmosphere: 5

Food: 5

Service: 5

Jameta Hill

The Memphis location really need to be shutdown! I waited at the table to be served for at least an hour, and the waitress (Kaylen) took additional money from my credit card without my knowledge. I later discovered the additional deductions two days later. I have called and spoken to 2 managers, and I still have not received my money back! They haven't done anything about this matter. I will never eat, nor spend my money there again!!!!!! The food was basic, no show like I'd expected. This was just terrible for what I paid in the amount of $46.64 plus additional money that was stolen from my card.

Atmosphere: 1

Food: 1

Service: 1

Jamie Woodcock

Glad to see they brought this restaurant back after it was involved in some money issues and some distasteful history from the previous owners who started benihana good luck with the revival of this great establishment a second chance is well deserved

Kiana Oatman

This location is one of my favorite spots...To order take out over 3xs and receive my chicken hibachi rice over cooked...Hard and discolored like the rice set there under the heat lamp for hours...Called the location to speak with an manager of course was on hold for an hour or more...Very patered Upset and wants my 29.81 work of fresh rice...I'm sorry81

Manny S.

I have been an executive in the shopping center and restaurant business for 20 years, this is absolutely the worst operated, reckless and negligent chain restaurant company in the business. I am ashamed I know some of the high level people here and they should be ashamed of the dangerous product they put out.

Madelyn Clayton

9/18/2022…my experience was something I had never experienced before. Reservations@ 3:00pm arrived at 2:50 a party of (7) seated an hour and 45min later. There was one sever! The manager failed to represent good leadership. It was 7:30 when we walked out. This particular day was my birthday???? my guest started to get displeased with the overall experience so did I which put an HUGE damper on the entire occasion. Finally there was NO communication unless I asked questions. I over heard a worker telling the guest hostess “not to seat anymore people because there was only one server” mind you there were people streaming in. Apparently your policy stated that certificates are used on certain days excluding weekends which my birthday happened to fall on a Sunday. I called to leave a complaint no one has reached out to me as of yet. Memphis location

Nika Alexis

This is the worst restaurant I have ever been to. The manager at this location is just terrible and disrespectful. I am appalled at how I was spoken to. I had a reservation for a party of 13 and more than half of my party arrived, they would not sit them, which I respect but that was not told to me when I made my reservation. I was told if half the party there they would be seated. This was my first time ever going there and I will never be going back.

Manny Steiner

I have been an executive in the shopping center and restaurant business for 20 years, this is absolutely the worst operated, reckless and negligent chain restaurant company in the business. I am ashamed I know some of the high level people here and they should be ashamed of the dangerous product they put out.

Pietro Mercurio

Miramar Location the worst of the worst! The sever just took the order and forgot about us after that if it wasn’t for the chef we could still be there waiting for the drinks and food! Manager is the worst! I don’t recomend this location at all!

Rika Rose

The Staff stole my sisters guicci sunglasses. And other guests shouted racial abuse at our table. Called us white crackers and said they would break our necks… management did nothing about it .. this place is a joke and shout be closed down.

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