Cielo Restaurant & Lounge

We try to have dinner Wednesday April 16 2024
10:15 the guy was mean and said we are closed
I said is only 10:15 and he replied I don’t care I’m
Closed

Atmosphere: 1

Food: 5

Service: 1

Food was amazing. It was my first time trying Salmon and i made a great choice. The server was great as well, I think his name was Dany. He was very attentive. The evironment was great. The Tequeños were also delicious.

Parking: You have to park in their parking garage. The rates are not that bad. I think it’s 2$ for up to 2 hours.

Atmosphere: 5

Food: 5

Service: 5

Amazing flat bread, courteous staff, beautiful ambiance, clean environment. I’m not sure what all these other negative comments are talking about.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Flatbreads

Really nice place!

Atmosphere: 5

Food: 5

Service: 5

Really nice place!

Atmosphere: 5

Food: 5

Service: 5

We were stranded there during flash flooding. The guy was alone as employees couldn’t make it to work. He worked so hard to make sure that our experience was legit. He was amazing. Great food and great service.

Atmosphere: 5

Food: 5

Service: 5

Food took a little longer than desired. After reading the reviews we decided to play it safe with soup and salad. The chicken on my ceasar salad was actually very nice, juicy and well seasoned. Soup was nice as well. Service was good. If you have time to sit and chill and not in a rush, like we were, this place ?

Atmosphere: 5

Food: 4

Service: 5

Don't go here for the food. Get a drink and enjoy the view. The staff working here are awesome, and the drinks are great. The food leaves a bit to be desired.

Atmosphere: 5

Food: 3

Service: 5

The atmosphere is amazing but the services is horrible, food wait time was horrendous and the communication with staff was unbearable. I tried to order about 5 different items and they were all out. I finally was able to get the last chicken sandwich at 6pm. They messed up the order after 40 minute wait and charged an automatic 20% gratuity for horrible service. I say if you stay at the hotel I would not waste your time here and just order door dash or uber eats.

Atmosphere: 5

Food: 1

Service: 1

Nice place. Maria, our bartender was very attentive and always with a smile. She quickly served our drinks while we were looking through the menu.Ordered the salmon and was very good.

My experience with the bartender María Laura every time is super nice and super attentive. The place, food and the service is always good. I recommended all time …. ??

Like others have mentioned the flat bread tastes like it has been microwaved and it over-sauced with marinara. They were out of quite a few menu options when dined on a Saturday evening. The server/bar tender was super cool but took a half hour to get service. The 2nd star is for him being chill. Would recommend dining elsewhere. Not up to Hilton standard and you’ll wind up disappointed. Only a little upset bc I get $15 daily food credit for being a diamond member. Whole Foods hot bar is better option and it’s cheaper.

Atmosphere: 2

Food: 5

Service: 4

Wait was super long. 30 minutes for a steak n fries. Never came back to see if I needed anything else.. of course since 20%gratuity is already added to your bill automatically. Very disappointed..

Atmosphere: 2

Food: 2

Service: 1

Drinks and bartender were great. However, we waited 45 minutes and never received our French fries appetizer. The guys across from us waited over 90 minutes for tacos, so we just canceled our food and ate elsewhere.

Great service.