Eataly

Italian

Hours:
19501 Biscayne Blvd, Aventura

Menu Reserve

About Eataly

Eataly is a highly praised restaurant known for its beautiful and cozy atmosphere, excellent food, and attentive staff. Guests often mention the outstanding service provided by staff members like Stella, who is professional, attentive, and genuinely cares about guests’ experience. The staff, including the manager and servers, are described as wonderful, resourceful, and friendly, creating a perfect and enjoyable dining environment. The food quality is consistently praised, with recommendations and explanations that enhance the experience. Visitors appreciate the cozy setting, the market ambiance, and the hospitality that makes the place special.

However, there have been concerns raised about food safety. One guest observed improper hygiene practices in the kitchen, such as a chef’s assistant handling raw food and vegetables with the same gloves without changing them, and wiping sweat with arms before touching different dishes. This raised worries about cross-contamination and food safety standards, especially since the kitchen staff is visible to diners. The guest expressed disappointment and fear over these observations, noting that it could pose health risks. They experienced stomach discomfort the following day, which they associate with the incident.

Overall, Eataly is seen as a wonderful place with great food and friendly staff, but there are concerns about food safety practices that should be addressed. Despite these issues, the restaurant remains highly recommended for its atmosphere and service.