Ruby was absolutely the best!! She made the most beautiful cookie cake for my co worker and can’t wait to show her at work tomorrow!! Thank you so much ?
Atmosphere: 5
Food: 5
Service: 5
Rochelle Konig
I received a completely RAW cookie cake from this place. When I returned to ask for a new one that’s actually cooked, management’s customer service was awful. They refused to even take a look at my cake and insisted that the cookie could never be raw, again, WITHOUT EVEN LOOKING. I spoke to a man from corporate and he was probably the most unprofessional and rudest person I have ever spoken to. While i calmly tried to explain the situation, the man constantly yelled over me and bragged about their sales, saying that because they sold so many cookies they could NEVER make a raw one. makes no sense. He said the only thing they could give me was 30% off any item, as if i would want to buy from them again after that disaster. absolutely ridiculous. This was supposed to be a nice valentine’s day gift from my boyfriend…so sad it had to go to waste.
Atmosphere: 1
Food: 1
Service: 1
Tobias Coster
Realy Nice milkshake in the middle of Adventura Mall
Atmosphere: 3
Food: 5
Service: 4
Amelia D.
Not sure why it says closed but this store is very much so still in existence at Aventura mall. It's next to JCPenny. Great service! Love the decorations and set up, they really went out of their way to show you they care about this store and their service. The desk music was a special touch and the cookies were yummy!
Te'lur kuykendall
I thought that Mrs Fields was corporate if so then I want to know why this location does not have the same things that all the other Mrs Fields have and I'm going to call corporate and find out
Andrea Monsalve
(Translated by Google) These cookies are always a good option for those who like sweets ?❤️ my favorite is always the white chocolate macadamia. The service was super friendly(Original)Estas galletas siempre son una buena opción para los que le gustan los dulces ?❤️ mi favorita siempre la white chocolate macadamia. El servicio fue súper amable
Amanda .M CORA
(Translated by Google) Excellent cookies! I like the white chocolate!(Original)Excelentes cookies! Gosto o de chocolate branco!
Jessica Lurie
The cookie was delicious but the owner or manager was so unkind. I asked to have my cookie cake cut in half and the person over the phone said sure but then when she tried to charge me more money I said no I just needed it cut in half. The owner or manager said she would make her own employee pay out of their check for telling me cutting it in half was extra. I can’t believe someone would do that to their employee. It didn’t cost her more and to be a business owner and do that to a hard working employee is gross
Joseph Chambers
I ordered $75 worth of cookies to arrive on 12/22, and they have not arrived ten days later. Mrs. Fields told me that they have a 30 day shelf life, and to eat the old cookies whenever they get here. It was my fault for not paying $35 for express delivery. Never again.
Solid Reviews
My family loves Mrs. FIELDS. they always get the oatmeal raisin in the chocolate chip they also like the cookie cake that they make.
they were awful with me, i stopped by to ask for an extra mask for the bus and the old lady and the man CHARGED me 1 dollar for it. They even laughed about the fact that i used the bus.
Karen Powell
Mrs. Fields yum yum, ordered a shake did it exactly how I wanted ...a chocolate milk shake with a bit of vanilla, I got it...mmm delicious. I am not a cookie eater. I will definitely return and strongly recommend ?
Miami Jean Dolphins
Mrs field delicious ? yummy ....a short guy I think is LUIS name is a great person , patience, professional , nice talk ... excellent customer service ... absolutely I return this store for chocolate cookies , smoothie banana and strawberry Macadamia my favorite... Thank you Luis for your service ....
Ruby was absolutely the best!! She made the most beautiful cookie cake for my co worker and can’t wait to show her at work tomorrow!! Thank you so much ?
Atmosphere: 5
Food: 5
Service: 5
I received a completely RAW cookie cake from this place. When I returned to ask for a new one that’s actually cooked, management’s customer service was awful. They refused to even take a look at my cake and insisted that the cookie could never be raw, again, WITHOUT EVEN LOOKING. I spoke to a man from corporate and he was probably the most unprofessional and rudest person I have ever spoken to. While i calmly tried to explain the situation, the man constantly yelled over me and bragged about their sales, saying that because they sold so many cookies they could NEVER make a raw one. makes no sense. He said the only thing they could give me was 30% off any item, as if i would want to buy from them again after that disaster. absolutely ridiculous. This was supposed to be a nice valentine’s day gift from my boyfriend…so sad it had to go to waste.
Atmosphere: 1
Food: 1
Service: 1
Realy Nice milkshake in the middle of Adventura Mall
Atmosphere: 3
Food: 5
Service: 4
Not sure why it says closed but this store is very much so still in existence at Aventura mall. It's next to JCPenny. Great service! Love the decorations and set up, they really went out of their way to show you they care about this store and their service. The desk music was a special touch and the cookies were yummy!
I thought that Mrs Fields was corporate if so then I want to know why this location does not have the same things that all the other Mrs Fields have and I'm going to call corporate and find out
(Translated by Google) These cookies are always a good option for those who like sweets ?❤️ my favorite is always the white chocolate macadamia. The service was super friendly(Original)Estas galletas siempre son una buena opción para los que le gustan los dulces ?❤️ mi favorita siempre la white chocolate macadamia. El servicio fue súper amable
(Translated by Google) Excellent cookies! I like the white chocolate!(Original)Excelentes cookies! Gosto o de chocolate branco!
The cookie was delicious but the owner or manager was so unkind. I asked to have my cookie cake cut in half and the person over the phone said sure but then when she tried to charge me more money I said no I just needed it cut in half. The owner or manager said she would make her own employee pay out of their check for telling me cutting it in half was extra. I can’t believe someone would do that to their employee. It didn’t cost her more and to be a business owner and do that to a hard working employee is gross
I ordered $75 worth of cookies to arrive on 12/22, and they have not arrived ten days later. Mrs. Fields told me that they have a 30 day shelf life, and to eat the old cookies whenever they get here. It was my fault for not paying $35 for express delivery. Never again.
My family loves Mrs. FIELDS. they always get the oatmeal raisin in the chocolate chip they also like the cookie cake that they make.
Restaurantji Recommends
Found a bug in my cookie. Unsanitary!
Excellent cookies!
they were awful with me, i stopped by to ask for an extra mask for the bus and the old lady and the man CHARGED me 1 dollar for it. They even laughed about the fact that i used the bus.
Mrs. Fields yum yum, ordered a shake did it exactly how I wanted ...a chocolate milk shake with a bit of vanilla, I got it...mmm delicious. I am not a cookie eater. I will definitely return and strongly recommend ?
Mrs field delicious ? yummy ....a short guy I think is LUIS name is a great person , patience, professional , nice talk ... excellent customer service ... absolutely I return this store for chocolate cookies , smoothie banana and strawberry Macadamia my favorite... Thank you Luis for your service ....