Nordstrom Ebar Artisan Coffee

The espresso was poorly drafted and was bitter. First the blender breaks for the ice storm, then i accept as a swap a double espresso. 10 minutes later im being ignored and they dispatch 7 drinks to other customers. Then they run out of beans. 20 minutes later im walking out with a double espresso.

Barista Dairra and Dani provided exceptional customer service! They were kind and efficient, making the Nordstrom experience even better, aside from their coffee.

Favorite place for a bite. The people are very nice. Good selection of pastries and sandwiches. The seating area is the best. Stop by when you need a break.

The best, most friendly and efficient staff. Great products. Especially enjoy the orange cream ice storm and lemon ricotta cookies! Love this place!

Awful service. Awful coffee. Dirty tables.

Atmosphere: 1

Food: 1

Service: 1

Employees are so rude. Coffee had something floating in it. When I returned Coffee employee yelled at me. One employee wearing mask and gloves like he's handling nuclear waste.

Atmosphere: 1

Food: 1

Service: 1

For a coffee and to continue visiting the mall it is a good option, I think they should improve especially in the decoration of the cafe and do it with more presentation. More of my visit on my Instagram travel_a_for_coffee

BEST CHAI I EVER TASTED. WOULD GO BACK FOR MORE. They even sell the retail bags of chai for your home convenience ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chunk Cookie

don't understand the cutting line thing serving others behind. smh. great thing there's other coffee shops in the mall.

Food: 2

Service: 1

They only have 2 teas. One black and one with ginger peach. I shared that I could not have peach and that black tea was ONLY BLACK TEA. I received my order and shared one more caveat…. Are u sure this is not peach. I took a few sips and I realized my lip started to swell. I returned the drink and found out THEY GAVE ME THE PEACH!

There needs to be better training here. Another person wanted to change his order and they said he could not since they had already prepared the drink. They had not, they lied.

Atmosphere: 3

Food: 1

Service: 1

There is no reason to waste time looking for a Starbucks in Aventura Mall. The service at the Nordstrom ebar is fantastic. The people who serve are attentive, smiling, very helpful and empathetic. A true school of customer service. Congratulations for the care you take in the selection of your staff. I never return to the Starbucks in the square after trying the customer service experience at Ebar.

Atmosphere: 4

Food: 5

Service: 5

HORRIBLE CUSTOMER SERVICE..Boy rolled his eyes at

Atmosphere: 1

Food: 1

Service: 1

I ordered a coffee I took my coffee went to table they have cream and sweeteners. I see there was not any cream(half an half) and table was very filthy. I went to server lady I told her there was not any half an half. Instead of putting in my coffe she screamed to back telling them bring it, I waited almost 10 minutes than I went back to there I put the coffee on table and told her she could have the coffee (Because I don’t like cold coffee ) She started to yell to me telling me she was going to call the security. That sounded really funny because I paid the coffee I did not owe them they owed me , around same time manager brought the half n half. I took it and put some in my coffee and left.I would never go this place again. No respect to customer.

Rude lady in the morning today -manager or wanna be manager-!Learn manners!She’s a social resentful!I don’t know how these people are hired!

Today at noon. Very bad service!Food cold that was supposed to be warmed up. Coffee totally cold , and it was all foam almost no coffee!Sad! Like a third world country.