Tortilleria Restaurant El Progreso

I went to breakfast with my husband, the food was really good, but the service was terrible, when we arrived two waitresses looked at each other and made a bad gesture and one said that it was too early for there to be people coming to bother me, I'll come back just to pick up, the food and the establishment very good, shame about the service.

Atmosphere: 2

Food: 3

Great services.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pollo

Ive been comming for years bit today it was super bad i order same fahitas with shrimp chicken and beef neat so today they serve me only 3 shrimps my beef meet almost toasted and chicken over cooked told the waitress and she said they normally give 5 shrimp but they couldn't give me the 2 shrimp o was missing but I saw another table gets same. Plate with like 6 shrimps I would never come back everything wlse was bad I closing the service I credible

Atmosphere: 3

Food: 1

Service: 1

I’ve been a loyal customer of this restaurant since I first moved here, and I truly believe it serves the most authentic Mexican food in Florida. However, my experience on Friday evening was disappointing due to unprofessional service.

When I called to place my order, the first person I spoke to hung up on me, likely because my Spanish isn’t perfect. I called back, and thankfully, a different employee answered and was much more courteous. She took my order, but when I got home, I realized it was incorrect.

I called the restaurant to explain that I wasn’t willing to drive another 40 minutes (20 minutes each way) just to fix their mistake. Instead of offering a refund, I overheard an employee in the background saying, “What are we going to do if she doesn’t want to come back?” As if expecting a customer to make another long trip for something they messed up is reasonable.

Now, I’m stuck eating something I don’t even like—steak—frustrated by how this situation was handled.

Atmosphere: 1

Food: 3

Service: 1

Came here for looking forward to a mangonada. It was good but pricey for a regular size is $8.99
Also got nachos but pricey too. It was also $8.99 just for cheese and jalapeños.
Could have just gotten it was 7-11 or something.
For the price they charge for the nachos could have added other condiment such as tomatoes, onions, sour cream also chives etc.....
They do have variety of Mexican ice cream to choose from to smoothies, drinks and ice cream cones if that is what you are looking for inside while grocery shopping for Mexican items, bakery and etc....

Atmosphere: 3

Food: 3

Service: 3

They charged me the same amount twice and they didn't want to help me. I called the bank and unfortunately they didn't help me either and looking at it was 385.00 twice.

Service: 1

We just went for cookies...my husband liked the ones i brought home but mine was not what I thought it would be. Service was just okay

Atmosphere: 2

Food: 3

Service: 3

Wonderful service! Nice atmosphere and food was good. Not as spicy as I like my food, but decent Mexican food.

Atmosphere: 5

Food: 3

Service: 5

We have eaten at this place several times and even ordered several times through Uber Eats. In the last few months, they have jacked up their prices and canceled our Uber Eats order twice. Very very disappointed . we will not be going back. Might as well go to Don Julio‘s for those prices.

Be careful with this place! You buy meat by weight and more than half is bone... what a shame to see how it goes from bad to worse

Atmosphere: 4

Food: 1

Service: 3

I can find most of my Mexican meats and produce here. A bit expensive but worth it

Atmosphere: 4

Food: 4

Service: 4

Very bad service, we ordered beer 🍺 for 10 people and they only sold 1 each and we had to ask for water 💧 to be able to leave. The food

To be in Florida..being from Arizona they had plenty of Mexican items

Atmosphere: 5

Service: 5

Recommended dishes: Pan Dulce, Carnitas, Taco Salad

Marvelous pozole and Cuban torta. The tortillas are also super soft.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pozole

Great tacos! The carnitas and al pastor were amazing, especially with the red hot sauce. Nice atmosphere too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Carnitas