Benihana

9918 Glades Rd, Boca Raton
(561) 962-9980

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Recent Reviews

Kudos to the staff at Benihana Boca Raton. Our entire experience should be documented in how to execute customer service at the highest level and how to treat customers. We arrived for our 9:45PM reservation at 9:50PM. We understood we were late and were prepared to be turned away as the restaurant closed at 10PM. We approached the hostess and she was happy we arrived for our reservation. She was gracious and pleasant and sat us immediately. We were the only customers in the restaurant,...
Our server Juan was EXCELLENT and we really enjoyed our Chef Gabe! He was very friendly and professional. He did an AWESOME job preparing our food. We had many dietary restrictions and he made sure to communicate frequently to ensure that everyone was served correctly. We will come back and ask for Juan and Gabe! AWESOME job guys! Thank you so very much for making my son's 18th Birthday Dinner Celebration special! 👍🏽
When we got to the restaurant, we were not greeted by the miserable hostesses. Even with a reservation, we ended up waiting a half hour for a table even though they sent out the automated text that the table was ready. When asked why we had this text if it wasn't ready, the staff were snooty with me. Then, our server brought out wagyu steaks on black cardboard and tried to sell them before telling us that they would serve those steaks if someone ordered them. Furthermore,...

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