I was disappointed with my experience at this location. The person delivering and cutting the pizzas seemed disinterested and unfriendly, which made the whole experience less enjoyable. If they don't like their job, perhaps it's time for a change. It's not the customer's fault if they are overwhelmed or having a bad day. On the positive side, the other employees were very attentive and polite. I hope the service improves in the future!
David Lopez
The staff are trained to put as little ingredients as possible and rude when asked for more on a build your own pizza. The prices gone up and now charging for a tiny cup of sauce. Definitely gone downhill. Do not go here unless you want to get ripped off!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Build Your Own Pizza Large
Chloe Santeiu-Herriman
Been coming to this Blaze regularly for years. Consistent, always fast and wonderful with my gluten allergy. Parker makes a great pizza and staff is always kind. The manager (bald with long beard) is insanely rude to the staff, even in front of customers! It was honestly hard to watch the way he was speaking to them, even mentioning in front of us he will be holding staff there 30 minutes past allowed shift time. Said “I don’t care if they fire me, I’ll go to Mister O’s”. Not a good look, and I feel very bad for the staff.
Atmosphere: 2
Food: 5
Service: 5
Sara T
I give up. I used to like this place. It’s gone down hill. Hasn’t been good for a while. Picked up our takeout order on time… it was cold. Such a sloppy pizza and crust was hard.
Atmosphere: 2
Food: 1
Service: 2
Octy
Delicious pizza in a nice clean facility. I really enjoy the food there. I’m giving 3 stars because they seem to be allowing solicitation outside their door. These solicitors are complete with folding tables and everything. They are there every single time I go to this establishment. Yes, I can just keep walking but frankly it makes me want to avoid this location. I’m not talking about kids or Girl Scout cookies either. Grown adults soliciting.
Robert Chan Wai Hong
Love the build your own options. Where can u go wrong??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large, Build Your Own Pizza 11-Inch
Marcus Aurelius
Pizza is good just make sure they keep it light on the sauce at the end.
Vanessa Borrero Ramos
I couldn't buy, everything was dirty,
Atmosphere: 1
Food: 1
Service: 1
Jordan Harriott
The best Blaze pizza I’ve ever been to. The staff was helpful and educated me on how it works since I haven’t been in a long time . You can’t beat making your own pizza without getting messy . I will definitely be back soon .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Liss Fuina
Very clean establishment and friendly staff. Pizza was good just wish there were other toppings to choose from.
I love the vegan pizza at Blaze west Boca location. Matt makes some really awesome pizzas!
Z Allen
A group of us walked into the establishment. Matt was absolutely rude and unprofessional. The place was empty and there was no reason for his abruptness and hurrying my husband to order. He didn’t even greet us. Eva, on the other hand, was very pleasant and took the orders of my friends with such professionalism and a smile. We’ve been here plenty of times and have NEVER encountered such bad customer service.
Atmosphere: 2
Food: 5
Service: 1
Christiam Vieux
Employees were amazing and the pizza was delicious!this is the only proof I have ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Build Your Own Pizzas and Cheesy Bread
Hellen Ospina
We came here on a Friday night at 8:30 pm and the staff was in the middle of cleaning the prep stations WHILE they were still prepping pizzas. They had pulled all the food prep stations back and were sweeping and spraying chemicals on the side of the stations WHILE making food. I’m definitely not a food safety expert but that seems like a big no no. They had 6 people working yet had a queue of more than 8 pizzas waiting to be made since only one person was actually assembling the pizzas. We ended up cancelling our order. Very disappointing experience. We typically like eating here but could not after what we saw. Management needs to do better.
Atmosphere: 1
Service: 1
AJ Bergman
Love this location. Staff always on point, always clean. Great service. I ask for them to turn the pizza extra to make xtra crispy and they always do. Love the cauliflower pizza believe it or not.
I was disappointed with my experience at this location. The person delivering and cutting the pizzas seemed disinterested and unfriendly, which made the whole experience less enjoyable. If they don't like their job, perhaps it's time for a change. It's not the customer's fault if they are overwhelmed or having a bad day. On the positive side, the other employees were very attentive and polite. I hope the service improves in the future!
The staff are trained to put as little ingredients as possible and rude when asked for more on a build your own pizza. The prices gone up and now charging for a tiny cup of sauce. Definitely gone downhill. Do not go here unless you want to get ripped off!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Build Your Own Pizza Large
Been coming to this Blaze regularly for years. Consistent, always fast and wonderful with my gluten allergy. Parker makes a great pizza and staff is always kind. The manager (bald with long beard) is insanely rude to the staff, even in front of customers! It was honestly hard to watch the way he was speaking to them, even mentioning in front of us he will be holding staff there 30 minutes past allowed shift time. Said “I don’t care if they fire me, I’ll go to Mister O’s”. Not a good look, and I feel very bad for the staff.
Atmosphere: 2
Food: 5
Service: 5
I give up. I used to like this place. It’s gone down hill. Hasn’t been good for a while. Picked up our takeout order on time… it was cold. Such a sloppy pizza and crust was hard.
Atmosphere: 2
Food: 1
Service: 2
Delicious pizza in a nice clean facility. I really enjoy the food there. I’m giving 3 stars because they seem to be allowing solicitation outside their door. These solicitors are complete with folding tables and everything. They are there every single time I go to this establishment. Yes, I can just keep walking but frankly it makes me want to avoid this location. I’m not talking about kids or Girl Scout cookies either. Grown adults soliciting.
Love the build your own options. Where can u go wrong??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large, Build Your Own Pizza 11-Inch
Pizza is good just make sure they keep it light on the sauce at the end.
I couldn't buy, everything was dirty,
Atmosphere: 1
Food: 1
Service: 1
The best Blaze pizza I’ve ever been to. The staff was helpful and educated me on how it works since I haven’t been in a long time . You can’t beat making your own pizza without getting messy . I will definitely be back soon .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Pizza Large
Very clean establishment and friendly staff. Pizza was good just wish there were other toppings to choose from.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
I love the vegan pizza at Blaze west Boca location. Matt makes some really awesome pizzas!
A group of us walked into the establishment. Matt was absolutely rude and unprofessional. The place was empty and there was no reason for his abruptness and hurrying my husband to order. He didn’t even greet us. Eva, on the other hand, was very pleasant and took the orders of my friends with such professionalism and a smile.
We’ve been here plenty of times and have NEVER encountered such bad customer service.
Atmosphere: 2
Food: 5
Service: 1
Employees were amazing and the pizza was delicious!this is the only proof I have ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Build Your Own Pizzas and Cheesy Bread
We came here on a Friday night at 8:30 pm and the staff was in the middle of cleaning the prep stations WHILE they were still prepping pizzas. They had pulled all the food prep stations back and were sweeping and spraying chemicals on the side of the stations WHILE making food. I’m definitely not a food safety expert but that seems like a big no no. They had 6 people working yet had a queue of more than 8 pizzas waiting to be made since only one person was actually assembling the pizzas. We ended up cancelling our order. Very disappointing experience. We typically like eating here but could not after what we saw. Management needs to do better.
Atmosphere: 1
Service: 1
Love this location. Staff always on point, always clean. Great service. I ask for them to turn the pizza extra to make xtra crispy and they always do. Love the cauliflower pizza believe it or not.
Atmosphere: 4
Food: 4
Service: 5
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