Dunkin'
777 Federal Hwy, Boca Raton
(561) 361-4009
Recent Reviews
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Every single time I come into this Dunkin it is a fever dream. First I came in and ordered my coffee which isn’t that complicated to make, and she immediately left the register before I payed to make the drink which was bizarre. Then, this old man running the store asked me and my sister what else we wanted and my sister placed her order and the whole system was so confusing because we were explaining the order as she was making some mystery drink that apparently wasn’t mine?!! Then he gave us donuts we didn’t pay for and said that the other lady making the drinks was slow! When we finally got our drinks neither of them were made right, which makes sense considering they make drinks before getting the label to know what to put in it. Please do not come here, no matter how desperate you are for coffee.
Atmosphere: 1
Food: 1
Service: 1
Comically rude old man running this store. Disrespects his employees and customers. When i walked in today was greeted with "whats the problem?"
Learn some manners
Atmosphere: 1
Food: 1
Service: 1
Disgusting. Find a better Dunkin. I made the mistake of ordering from here through Uber eats, everything was gross and they didn’t even put the food in sealed bags, the driver just brought it in wide open bags.
Food: 1
The worst experience ever
The girls don't speak the language and I had to repeat more than 15 times that I just wanted a cheese sandwich!!! The lady, apart from being arrogant, sold me a sandwich with two fried eggs and bacon!!!! The worst of the worst
Atmosphere: 1
Food: 1
Service: 1
We were visiting this cafeteria, and I realized that it is not very clean.
Atmosphere: 4
Food: 5
Service: 4
I've been going to dunks for years now and never had such consistently bad food and service. I've given them way too many chances and it's always absolutely terrible. Hate to leave bad reviews but this location shouldn't even be open for business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bagels
Visiting this Dunkin Donuts this morning was an irritating way to start my day. I placed a mobile order 15 minutes prior to my arrival at this establishment. I ordered a breakfast sandwich and a cold brew. The place was almost empty when I arrived, however, my mobile order was not yet ready for pick up. I patiently waited to see if the order would come out but it was not until I was asked what I was waiting on that they even started making my order. I watched them do this to other people who were also waiting on mobile orders. Also, I could see my order on their order queue screen as it was ignored.
So glad I planned ahead to try and avoid being late to work……… maybe turn off the mobile order feature if you can’t handle it.
Atmosphere: 1
Food: 2
Service: 1
Very rude old man!! When asked If he participated with the advertised Veterans Day special, he said My big oldno in a rude and dismissive manner. As if he was pissed, I asked about it. I will never go back there.
Very bad attention, poorly educated people, they do not provide good service at all, the employees with a tiger face that scares you even to ask
Gotta retry another day. Not a great experience.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Favorite DD. The manager is very cool & supportive of his work staff. No drive in & parking can be a can of worms.
Atmosphere: 4
Food: 4
Service: 5
Tasty coffee and donuts, but where is the service? I want my drink served with a smile. And clean those sticky floors please.
Atmosphere: 1
Food: 4
Service: 2
Bad attitudes and higher prices than other locations.
Atmosphere: 2
Food: 3
Service: 2
great coffeeeeeeee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bavarian Creme, Croissant, Carrot Cake Muffin, Bagels
Terrible. It's the most expensive dunkin donut I have been to. Plus they over charged me. I didn't notice until a day later on my app. Then they tell me I got 3 items but I only received one. Still dealing with this none sense.
Atmosphere: 1
Food: 1
Service: 1
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