Dunkin'
9774 Glades Rd Ste A11, Boca Raton
(561) 451-1338
Recent Reviews
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Good food and experience and the workers were nice, but some lady who appeared to be the manager had entered the store and gave me a rude look while I was eating. I’m not sure what caused this reaction from her but I think it’s completely unprofessional as I didn’t know who she was at first. I had felt uncomfortable after this and left shortly after.
Atmosphere: 3
Food: 4
Service: 5
Unorganized and staff having inappropriate conversations while many cutomers are in the store. I sat waiting for my order I placed ahead of time and it was sitting on the side counter forgotten about. Team more concerned about leaving and how much time they have left on their shifts.
Atmosphere: 2
Service: 1
This is a late post review. I was here last week . But because I get the loaded hash browns and I want to show THIS location what their loaded hash browns should look like. I order two for me and my partner and neither had enough queso. It was enough for TWO hash browns. It was very upsetting .. and I was looking forward for my partner to try it for the first time .
The pictures below I got those in another location and it’s my go to DD here in Coral Springs off wiles , they ALWAYS make it right. Your loaded hash browns should be layered with queso and not just one small squirt/spoon full of queso. That’s the point of the loaded hash browns … is to get the queso…. But there was no queso 🤣 If you’re not gunna layer it at least give a lot on the top.
Atmosphere: 3
Food: 3
Service: 3
Love my dunkin Friday treat. Great coffee and donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Midnight Coffee
Get from here daily, but today my bagel minis were black and hard as a rock on top, guy that made them proceeds to tell me they’re fine and he’s not that picky. Was extremely unprofessional and then makes another comment as I’m leaving and I’m in the wrong!? Extremely disrespectful…
Food: 1
Service: 1
I ONLY come to this location because the coffee server with the tattoos and glasses NEVER let's me down with my order. You guys make sure to take care of her here!
Atmosphere: 3
Food: 4
Service: 5
I hope this place stays closed Indefinitely, the employees are nasty people with fresh mouths. No respect whatsoever.
Atmosphere: 1
Service: 1
The girl working today gave attitude
Atmosphere: 1
Service: 1
Completely messed up my coffee order not to mention the price of a shot of espresso at 2.39 . I asked for cream to be because that was how it was ordered only to be replied with attitude. I then asked for my missing donuts and and was told not to complain and "be glad God woke me up. That type of customer service is insane. Please pick your employees better.
Atmosphere: 1
Food: 1
Service: 1
Nina (brunette) and blonde girl were rude with bad attitudes. Complaining about customers in front of everyone. Terrible workers! Dirty restaurant! Nina handling food right after picking up trash. This location went downhill. STAY AWAY!
Restaurantji Recommends
I’m surprised this place is still open. Don’t waste your time, go to a different location. The wait regardless of how little amount people are in the store is outrageously long.
Atmosphere: 1
Food: 1
Service: 1
NO MORE OUTSIDE SEATING ? I’VE BEEN COMING HERE 20 YEARS FOR THE OUTSIDE COVERED SEATING!
Atmosphere: 1
Recently, while ordering my usual coffee at Dunkin', a child accidentally spilled his drink on the floor. The staff immediately rushed to clean it up, ensuring no one would slip, and even made the child a new drink. This exceptional service is why this Dunkin' is my favorite the staff is always so kind, and they make my coffee perfectly every time!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
The girls working there were absolutely useless and so rude. So sick of paying these crazy prices to get the wrong order and horrible service. Guarantee dunkin wont make it right either.
Atmosphere: 1
Food: 1
Service: 1
Ordered a coffee through the mobile app, got there and they told me that they never received the order even though I showed them the order number, that it was ordered at that location and that it was ordered 15 minutes prior. Horrible customer service.
Service: 1
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