Dunkin'

11405 W Palmetto Park Rd, Boca Raton
(561) 419-7996

Recent Reviews

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RC RC

Honestly, I absolutely love this Dunkin’ Donuts location! Brenda and her team are truly incredible. They go above and beyond when it comes to customer service and always know how to treat customers the right way. As a regular drive-thru customer, I’ve seen firsthand how some people can be rude or disrespectful, yet Brenda and her team always handle every situation with professionalism, patience, and positivity. It is not easy to deal with people and their different personalities on a daily basis, especially early in the morning, but this team manages it with a smile. Their positive energy and commitment shine through every visit, and it makes such a difference. I truly thank them for the outstanding service they provide day after day. This team deserves more than 5 stars!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkalatte, Vanilla Bean Coolatta

Pierre Reginald Boulos

Worst dunkin place. Order is never what you order. Once more today. I place a drive thru online order. Included 2 avocado toast. First they did not give it to me. When I ask for it. She told me that it was not in my order. Then she ask to see the receipt. That is when she realized that it was there. When I got home, there were no bacon while the receipt on the box clearly mentions bacon.

Anatoly Kogan

Nice place. Very low key, but service is fast and friendly.

Jay Keller

This location most often gets the order wrong, so best to go elsewhere if you don't want to be disappointed. I ordered a sandwich that is supposed to be on an english muffin that they gave with a bagel, and ordered the white cheddar cheese and came with the gross American instead. This has happened to me more often than not here, so I have been there for the final time.

Carlos Garrido

Quick and Convenient Dunkin’ Spot!
This Dunkin’ location offers great, fast service that keeps things moving smoothly. There’s plenty of parking, which makes stopping by super easy. The staff is friendly and welcoming, adding to the overall great experience. Definitely a solid go-to spot for your coffee and snack fix!

J R

Hands down worst Dunkin in the area. Staff is incompetent even when it’s not busy. If it did not have a drive thru no doubt it would be shut down by now.

Annamaria Burns

They carry the Dunkin Donuts name and the employee was using vulgar language throughout the whole time I was there, and it was a horrible experience to listen to that while the food is being prepared, major attitude shift is required at their place

Shannon Smith

Great place to eat. I thought their mango pineapple refresher was amazing and it was my first time trying it! 4:00-5:00 pm is when there are usually lots of kids on week days.

Jay Rich

Staff is always friendly and polite. Doughnuts are always fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut, Maple Sugar Bacon Breakfast Sandwich

Pedro Carvalho

Best place for a nice hot macchiato ? Brenda and Dominic are amazing!!! To be honest the entire staff are very nice ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese

Julian Gomez

The cashiers were super friendly and a people in general

Atmosphere: 5

Food: 5

Service: 5

Matthew Janowitz

Best team of people working at this location

Toni Palancia

Even during the morning rush the drive thru experience is pleasant. Courteous staff & efficient service. My favorite location.

Atmosphere: 5

Food: 4

Service: 5

Brian L

They put a smiley face sticker on my coffee ^-^

Atmosphere: 5

Food: 5

Service: 5

Jenny Smith

This location makes the best iced coffee and has really friendly staff

Food: 5

Service: 5

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