Dunkin'
11405 W Palmetto Park Rd, Boca Raton
(561) 419-7996
Recent Reviews
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this is the best dunkin ever HANDS DOWN. the staff is always so welcoming, cares about their customers, and not to mention are the only dunkin in the area that knows how to perfectly craft the shaken espressos. i work at starbucks and i clock out of my shift and drive straight to this dunkin just because it makes me so happy. palmetto dunkin you’ll forever be famous to me 🙏🏼🥳 thank you guys <3
Atmosphere: 5
Food: 5
Service: 5
this location is terrible. they slapped a slide of cheese on my bagle without even melting it and then yelled at me saying it was melted. rude service and terrible workers , looks like their first day on the job. never again. save urself
Atmosphere: 1
Food: 1
Service: 1
The new ownership or management team that took over a year or so ago has really changed things for the positive. They get the orders right and keep the drive thru line moving.
Atmosphere: 5
Food: 5
Service: 5
Rude lady at the drive thru window. I ordered an egg and cheese and got burnt cheese and underbaked cold soggy Hashbrowns
Food: 1
Service: 1
Everyone who has taken brooklyns review into account thank you so much. It’s me. I had to make another review because of how much joy i get from dunkin. Not only does it make me happy, but it keeps me bonded to my close ones as we bond over strawberry dragonfruit refreshers. Please give this a try and thank me (brooklyn) 😉😉
Atmosphere: 5
Food: 5
Service: 5
I go here very frequently as it is my favorite breakfast place. The service is absolutely delectable and the workers put a smile on my face every morning. This dunkin keeps me sane and i love it so very much. 10/10
Atmosphere: 5
Food: 5
Service: 5
Honestly, I absolutely love this Dunkin’ Donuts location! Brenda and her team are truly incredible. They go above and beyond when it comes to customer service and always know how to treat customers the right way. As a regular drive-thru customer, I’ve seen firsthand how some people can be rude or disrespectful, yet Brenda and her team always handle every situation with professionalism, patience, and positivity. It is not easy to deal with people and their different personalities on a daily basis, especially early in the morning, but this team manages it with a smile. Their positive energy and commitment shine through every visit, and it makes such a difference. I truly thank them for the outstanding service they provide day after day. This team deserves more than 5 stars!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkalatte, Vanilla Bean Coolatta
Worst dunkin place. Order is never what you order. Once more today. I place a drive thru online order. Included 2 avocado toast. First they did not give it to me. When I ask for it. She told me that it was not in my order. Then she ask to see the receipt. That is when she realized that it was there. When I got home, there were no bacon while the receipt on the box clearly mentions bacon.
Nice place. Very low key, but service is fast and friendly.
This location most often gets the order wrong, so best to go elsewhere if you don't want to be disappointed. I ordered a sandwich that is supposed to be on an english muffin that they gave with a bagel, and ordered the white cheddar cheese and came with the gross American instead. This has happened to me more often than not here, so I have been there for the final time.
Restaurantji Recommends
Quick and Convenient Dunkin’ Spot!
This Dunkin’ location offers great, fast service that keeps things moving smoothly. There’s plenty of parking, which makes stopping by super easy. The staff is friendly and welcoming, adding to the overall great experience. Definitely a solid go-to spot for your coffee and snack fix!
Hands down worst Dunkin in the area. Staff is incompetent even when it’s not busy. If it did not have a drive thru no doubt it would be shut down by now.
They carry the Dunkin Donuts name and the employee was using vulgar language throughout the whole time I was there, and it was a horrible experience to listen to that while the food is being prepared, major attitude shift is required at their place
Great place to eat. I thought their mango pineapple refresher was amazing and it was my first time trying it! 4:00-5:00 pm is when there are usually lots of kids on week days.
Staff is always friendly and polite. Doughnuts are always fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Maple Sugar Bacon Breakfast Sandwich
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