I ordered a half dozen donuts with Kreme filling. Almost no filling in any of them. The phone numbers for customer service and the location I bought them at do not answer the phone. E-mail does not work. No customer chat. What a scam.
Atmosphere: 2
Food: 1
Service: 1
TA Sutton
Cashier was kind and friendly.
Food: 4
Service: 5
Charlotte Pinna
Robert is the absolute worst! So rude and lazy. Mauricio is so good though, always kind and thoughtful!
Frank Oppizzi
I stop by Dunkin weekly, but today was my first visit to this new location — and I have to give a big shoutout to Jonathan!
He was genuinely friendly and welcoming, going out of his way to make everyone feel valued. It’s rare these days to meet someone who greets you with such kindness and energy. Coming here didn’t feel like being “just another customer” — Jonathan made it feel personal, like you actually matter.
To whoever hired him, hats off to you. If more businesses had employees like Jonathan, they’d see happier customers and a lot more success
Atmosphere: 5
Food: 5
Service: 5
David Kim
Julia is the worst worker here. She is very rude! She sometimes scream at people for no reason. Fire her! Mauricio and Jeff are the best workers and always kind but Julia is very mean and not nice.
James
The counter help truly needs help. Not one attentive person at the counter. One counter staff is all over the place and RUDE beyond my comprehension; no eye contact, almost ignored. (I do get my order.) The other counter people appear to be drifting along, not polite or good customer service. (I still get my order thanks to the guys in the kitchen area-THEY are nice and polite.) Can someone please review good customer service with the current counter staff?
Atmosphere: 5
Food: 5
Service: 2
Özden Onaran
Thanks to my son, it's one of our go-to stores. Generally, the staff here are friendly and engaging. The products are just the usual donut flavor. :)) The atmosphere isn't top-notch, but it's acceptable.
Atmosphere: 3
Food: 4
Service: 4
Jonathan Ronkin
Best Dunkin in Boca. Rob is great . Very helpful and patient. We love it
Always great coffee. Wonderful deals on meals for decent prices. Nice staff and convenient hours.
Atmosphere: 5
Food: 5
Service: 5
Khul 4193
Ordered for pick up about 20 minutes before close ( I know it’s cutting it close but the app put it through) arrived and they were closed early with doors locked and drive through said closed. Kinda sucks wasted the time and money as the refund on the app is impossible to get to do anything.
Atmosphere: 1
Food: 1
Service: 1
Erin Lehnen
Ok, so I’m not really a big Review writer, But I just really Felt compelled to write this because of the complete transformation from just the past couple years. I don’t know if they changed management or what have you but it is absolutely incredible now and my go-to location. This new staff is absolutely amazing, friendly and efficient. The food is always on point and they actually cook it exactly the way I ask for it every single time which never was the case before, I actually had to drive to longer distance locations Because I just got tired of it always being incorrect and the staff was just kind of a mess but anyways the moral of the story is this place is now run like a well oiled machine. The staff is absolutely the best they’ve ever had in there. Even the coffee doesn’t taste stale lol. But I’m just so proud of them. I wanted to put them on Blast in a good way because they deserve it ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Megan Stanton
I absolutely love Dunkin’ Donuts. I get the frozen chai latte with oat milk or almond milk because I’m allergic to dairy. I got the avocado toast delicious hashbrowns delicious. I would definitely recommend Dunkin to anyone because America runs on Dunkin’ Donuts. I love going to Dunkin, especially when they had the dog toys because my dog loved their squeaky toys. Also, everyone is always so helpful and kind there.
I ordered a half dozen donuts with Kreme filling. Almost no filling in any of them. The phone numbers for customer service and the location I bought them at do not answer the phone. E-mail does not work. No customer chat. What a scam.
Atmosphere: 2
Food: 1
Service: 1
Cashier was kind and friendly.
Food: 4
Service: 5
Robert is the absolute worst! So rude and lazy. Mauricio is so good though, always kind and thoughtful!
I stop by Dunkin weekly, but today was my first visit to this new location — and I have to give a big shoutout to Jonathan!
He was genuinely friendly and welcoming, going out of his way to make everyone feel valued. It’s rare these days to meet someone who greets you with such kindness and energy. Coming here didn’t feel like being “just another customer” — Jonathan made it feel personal, like you actually matter.
To whoever hired him, hats off to you. If more businesses had employees like Jonathan, they’d see happier customers and a lot more success
Atmosphere: 5
Food: 5
Service: 5
Julia is the worst worker here. She is very rude! She sometimes scream at people for no reason. Fire her! Mauricio and Jeff are the best workers and always kind but Julia is very mean and not nice.
The counter help truly needs help. Not one attentive person at the counter. One counter staff is all over the place and RUDE beyond my comprehension; no eye contact, almost ignored. (I do get my order.) The other counter people appear to be drifting along, not polite or good customer service. (I still get my order thanks to the guys in the kitchen area-THEY are nice and polite.) Can someone please review good customer service with the current counter staff?
Atmosphere: 5
Food: 5
Service: 2
Thanks to my son, it's one of our go-to stores. Generally, the staff here are friendly and engaging. The products are just the usual donut flavor. :))
The atmosphere isn't top-notch, but it's acceptable.
Atmosphere: 3
Food: 4
Service: 4
Best Dunkin in Boca. Rob is great . Very helpful and patient. We love it
Atmosphere: 5
Food: 5
Service: 5
good service. friendly people
Atmosphere: 5
Food: 5
Service: 5
Thank you!
Restaurantji Recommends
Great coffee! Good egg sandwich!
Atmosphere: 5
Food: 5
Service: 5
Always great coffee. Wonderful deals on meals for decent prices. Nice staff and convenient hours.
Atmosphere: 5
Food: 5
Service: 5
Ordered for pick up about 20 minutes before close ( I know it’s cutting it close but the app put it through) arrived and they were closed early with doors locked and drive through said closed. Kinda sucks wasted the time and money as the refund on the app is impossible to get to do anything.
Atmosphere: 1
Food: 1
Service: 1
Ok, so I’m not really a big Review writer, But I just really Felt compelled to write this because of the complete transformation from just the past couple years. I don’t know if they changed management or what have you but it is absolutely incredible now and my
go-to location. This new staff is absolutely amazing, friendly and efficient.
The food is always on point and they actually cook it exactly the way I ask for it every single time which never was the case before, I actually had to drive to longer distance locations Because I just got tired of it always being incorrect and the staff was just kind of a mess but anyways the moral of the story is this place is now run like a well oiled machine. The staff is absolutely the best they’ve ever had in there. Even the coffee doesn’t taste stale lol. But I’m just so proud of them. I wanted to put them on Blast in a good way because they deserve it ⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
I absolutely love Dunkin’ Donuts. I get the frozen chai latte with oat milk or almond milk because I’m allergic to dairy. I got the avocado toast delicious hashbrowns delicious. I would definitely recommend Dunkin to anyone because America runs on Dunkin’ Donuts. I love going to Dunkin, especially when they had the dog toys because my dog loved their squeaky toys. Also, everyone is always so helpful and kind there.
Atmosphere: 4
Food: 5
Service: 4
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