Dunkin'

6919 SW 18th St, Boca Raton
(561) 826-8059

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Recent Reviews

I stop by Dunkin weekly, but today was my first visit to this new location — and I have to give a big shoutout to Jonathan!

He was genuinely friendly and welcoming, going out of his way to make everyone feel valued. It’s rare these days to meet someone who greets you with such kindness and energy. Coming here didn’t feel like being “just another customer” — Jonathan made it feel personal, like you actually matter.

To whoever hired...
The counter help truly needs help. Not one attentive person at the counter. One counter staff is all over the place and RUDE beyond my comprehension; no eye contact, almost ignored. (I do get my order.) The other counter people appear to be drifting along, not polite or good customer service. (I still get my order thanks to the guys in the kitchen area-THEY are nice and polite.) Can someone please review good customer service with the current counter staff?
Thanks to my son, it's one of our go-to stores. Generally, the staff here are friendly and engaging. The products are just the usual donut flavor. :))
The atmosphere isn't top-notch, but it's acceptable.

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