Dunkin'

1999 NW 2nd Ave, Boca Raton
(561) 393-8222

Recent Reviews

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Matt Freund

This is the worst Dunkin ever. They are always out of the ground take-home coffee. This time they took my money and then told me they were out of it and then told me that I had to call corporate to get a refund.

The dumb guy working the drive-through doesn’t even speak English good enough to understand what a bag of coffee is. I had to show him a picture from the app.

How is it OK to have somebody that doesn’t speak English well enough to work a drive-through? Unbelievable. Stay away from this Dunkin and it sucks.

Atmosphere: 1

Food: 1

Service: 1

S

Lady taking orders 11/5 between 2:30 to 3pm was incapable of taking food orders correctly. She was inattentive and rude even after politely telling her the order slowly. Cars were backed up with incorrect orders. Retrain her or get better staff to operate your drive thru orders.

R Lee Clarke

Place was in disarray even though it was not really busy. Coffee tasted like water. 6 dollar special was mediocre quality. We had two orders. Both were botched up. Workers were nice but I won't be back again.

Sweet Kravings Cupcakery

Terrible experience, 3 weeks in a row.

Atmosphere: 2

Food: 3

Service: 1

Af Fa

They needs to do something about the flies around the donuts or have glasses covers for both sides

Atmosphere: 1

Haylee Gonzalez

I had placed an order at 9:50am on accident. I called immediately after placing the order to cancel or push the time back. The person who answered the phone wasn’t even helpful and didn’t understand what I wanted. Instead of assisting me right away she told me to call back 5 mins later: I ended up calling back later and she had given the phone to someone else to help me. The person who answered was extremely rude and I heard her in the background saying how I am arguing on the phone when all I simply said was I had called back immediately and she tried playing in my face saying that it’s almost 30 mins later after the order when the time was only 10:00 and that’s because I kept having to hang up and call back . Idk if she couldn’t do math or what but that was only 10 minutes . She said my order was already done , the reason it was done was because nobody assisted me immediately after my call! Disgusting workers with an attitude .

Service: 1

Alexandra mitlitsky

They always mess up the coffee order!

M p

The African American girl who is young skinny tall, that works the drive through outside, she worked it today (9/28/2025, 11:30AM) always has an attitude, always on her phone, gives her back to the cars waiting to put their order, and ALWAYS messes up my order and I’m sure others. I’m starting to think it’s on purpose. It takes nothing to be kind to customers, every other worker is. So thank you to those that try but please remove this young lady it’s so annoying going here and seeing her because I already know it’s going to be bad.

Atmosphere: 1

Food: 1

Service: 1

nisrine elamrani

I love it

Atmosphere: 5

Food: 5

Service: 5

Joe Cummiskey

Easy in easy out quick service I only got coffee always good!

Atmosphere: 4

Service: 5

Max G

Absolutely horrible experience. I waited 30 mins in an empty restaurant for just 3 munchkins. Meanwhile, all the employees are lounging around not doing anything. Fire everyone.

Atmosphere: 1

Food: 1

Service: 1

Calista Post

I ordered a large and it was halfway full. Like is it that hard to make a large drink?They literally made the drink half cold foam and when it all goes down that's how much of the drink i got. This is ridiculous.

Atmosphere: 3

Food: 2

Service: 1

Bob H

I got good coffee from there, the service was great.

Blush and Bloom

Even if you get 2 items only they make you pull up to the curbside to increase their speed rating when there’s not even a line which wastes your time instead so what’s the point of drive through? And when you pull up they take their time to get your order done with no rush. It’s frustrating for both customers and employees because they need to come outside for almost every customer as well. The high rating you see is by restaurant owner themselves. There are much better locations. Don’t recommend.

Atmosphere: 1

Food: 1

Service: 1

missfiggypie

Five stars for Monica! She is always kind and professional when I call at 5am to put in an order for my team. She deserves a raise for always going above and beyond. Irreplaceable!

Food: 5

Service: 5

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