Dunkin'

8221 Glades Rd, Boca Raton
(561) 470-5855

Recent Reviews

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Tennisha and RileyE Parchman

Absolutely amazing food was great and staff was amazing

Atmosphere: 5

Food: 5

Service: 5

Patricia Mullich

They are not nice with the clients. They treat us really bad. I started my day with a bad experience from Dunkin’ Donuts. I was trying to make my daughter happy in her birthday, but it went a nightmare

Atmosphere: 1

Food: 1

Service: 1

Tomas Guerrero

The cashier's were very kind despite the holiday season and were gracious enough to give us solid advice

Atmosphere: 5

Food: 5

Service: 5

Jenny Smith

Not handicap accessible. No indoor seating, really. Just high top seats.

Vanessa Lindholz

Service was terrible. No smiles no greetings. they want to see customers out of the store. I asked for a bag and got a small one. when I asked for a bigger one she gave me an attitude. Check cameras 6:30-6:35 Am and you see for your self

Atmosphere: 1

Food: 3

Service: 1

Lou Person

Maybe my fault asking for fresh cream in a cup like I’ve gotten 50 times before when ordering box of Joe. The small packet containers don’t have the same Dunkin’ taste and are stale. They didn’t really say no. Handed me a cup without a holder with a top that wasn’t secured. The cup spilled ruining the box and the 2 side orders. I came back in calm no attitude and was told I would have to buy again because they spoke to the owner. If they spoke to the owner he needs to better train his staff on how to handle the situation as there is a good resolution. If they didn’t then they lied. The resolution is to call Dunkin with the order number and they will refund the order. I had to repurchase anyway which I did at a different Dunkin. So if the owner or management is reading this just tell the disgruntled customer to call the 800 number instead of being foolish.

Atmosphere: 1

Food: 5

Service: 1

Kerri Walls

ATTENTION DD & surrounding areas!!! ?? ARIEL & DAKOTA ???are serious DELIVERERS of STELLAR CUSTOMER SERVICE!!! Professionalism 100% but with a TWIST!!! They engage so well with their customers - old and new!! You can tell- 1 visit to ARIEL & DAKOTA and you’ll WANT to be their REGULARS!!! God bless them!!! We have a date in 2 days!! Same STATION!! Same LOCATION!!!
Kudos to this AMAZING TEAM!! (Pls don’t separate lol????)

Atmosphere: 5

Michael Boller

Service was fast and staff was kind.

Atmosphere: 4

Food: 5

Service: 5

Scott Grossman

Great Dunkin Coffee ☕☕

Atmosphere: 5

Food: 5

Service: 4

Jennifer Turkish

I ordered curbside Dunkin yesterday. It was an iced coffee and munchkins. Waited close to 15 minutes then finally dragged my 2 year old and 3 year old in and complained. They said it’s raining out we don’t have to go outside. I don’t see that as a policy anywhere. There also was only 1 other customer in the store so not busy at all.
The 1 parking spot for curbside pick up is right in front of the store. There is also a covering right outside the door so someone could have said something from the door to let me know this. Also it was drizzling out barely raining. Very disappointed in yesterday’s experience. Nobody there cared how difficult it was to drag two kids in and if curbside wasn’t an option I would have never ordered there and looking for somewhere else that had drive through of curbside. I will never step foot in this Dunkin again, disappointed.

Atmosphere: 3

Food: 5

Service: 1

Danielle S

find another Dunkin Ordered a smores cold brew after 15 minutes and 2 wrong drinks later they they still messed up my smores cold brew but tried blame the mistake on me I ordered a smores cols brew they kept giving me a reg cold brew then in end did not give me the crunchies on top sp annoying very incompetent I had to walk out w a coffee that was nor corrected

Atmosphere: 1

Service: 1

Katty Alarcon

Working only one person at the morning is very bad service

Atmosphere: 1

Service: 1

Lubomyr Murashchik

Spent 15 minutes standing in line, and the line never moved. It's Saturday morning, so I don't understand why they would only have two people casually working behind the counter.

Service: 1

Savannah Pitts

They didn’t have the food I wanted so I left while paying for something I didn’t get. Also the person making my drink had no gloves on and used a spoon out of a cup to stir that looks like it hadn’t been washed in ages. I went in and it smelled AWFUL as well. This is a terrible place never go.

Atmosphere: 1

Food: 1

Service: 1

Jonathan Mingozzi

This Dunkin' is amazing when it comes to the drinks, but the food is often subpar at best at this one.

Atmosphere: 5

Food: 4

Service: 5

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