To be honest, It's aaaaah, okay. But very nice. I'd give it a second pass through. Just an off night
Atmosphere: 5
Food: 4
Service: 3
Catherine Warren
We went to the bar at Mario’s because J. Alexander had a one-hour waitlist. The weather in Boca was beautiful tonight, so it was a lovely evening to dine outside. The bar was not busy. So my husband and I sat down and ordered two glasses of Chianti, the house wine. Not a tall order to fulfill. They delivered the two glasses at around 7:30. I had to ask for a glass of water, which at most restaurants is a given, and they did not even ask, so I thought that was odd but no big deal. We both finished our wines at about 8:00 P.M., and sat at this half empty bar with empty wine glasses. Finally, I pointed out to the blonde bartender, simply by gesturing when I got his attention, that my husband and I had both been sitting with empty glasses as he chatted up a couple of young girls at the bar. The bartender was very nice, responded immediately, and offered me a free drink. I don’t need a free drink, I just need a drink at a bar, but he was nice to acknowledge that there was an issue. I thought things were looking up. So he left, and the dark-haired waiter was at the bar just chatting with other employees. Our food arrives. It’s 8:30 now, and I have finished my gnocchi, and my husband has finished his spaghetti and meatballs, and we have had empty glasses again for no less than ten minutes. My very quiet and low key husband finally asked for two to-go boxes. The waiter aggressively asked if there was a problem. I told him the truth. There is a problem; they are not good at their job. We sat at a bar for all of the right reasons; we wanted cocktails. The bartenders simply need to refill our glasses and ask if we need anything. No more and no less. The fact that the bartender took offense that my husband asked for to-go boxes after we had to beg for their attention TWICE just to get two glasses of wine refilled in an hour and a half is ridiculous. There wasn’t even anyone at the bar but three older ladies beside us, one couple, and one lady dining alone. You can’t even be asked to offer people at the bar drinks? My mind is blown. Maybe Mario’s could tell the bartenders they hire what the main purpose of being a bartender is. Just a suggestion. I cannot imagine how much revenue this restaurant loses due to poor basic customer service. Pathetic.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Other
Neil H
Love it here... great food...nice
Atmosphere: 5
Food: 5
Service: 5
Pat Gallagher
It was nice..
Atmosphere: 4
Food: 4
Service: 4
Alberto Camhi
Great service. family portions. not happy if they put in the menu you are getting "Snapper" then the manager comes and tells you its yellow Tail Snapper and you are actually eating Basa / swai fish. After been a fisherman for over 30 years I think I can tell the difference by now. Manager Sandy call me , I give him a lot of credit. Changing my rating to 3 stars . Hope that they can correct the problem.
Oh jeez. Rude from beginning to end. People that Don't know bad food could never know good food. Waste of
Atmosphere: 2
Food: 2
Service: 2
R S
Super happy hour. Need to sit at the bar so plan to arrive early. Not supposed to be allowed to take home any unfinished Happy Hour food purchase. Unfinished main menu salad purchase allowed for take-away box with lots of extra room.
Atmosphere: 5
Food: 5
Service: 5
Micaela W.
I ordered the beets and goat cheese salad with salmon. Very tasty. The vegetables were all very fresh and everything tasted really good. They asked what temperature I wanted the salmon cooked to which I usually am not asked for fish. We also had some garlic knots, calamari, and fried zucchini for the table. Happy with it all.
Hankace
this restaurant is very noisy, but we were seated in a private booth outdoors where the noise level was OK. Most of the food was excellent, but I had the Sunday gravy with large rigatoni, and most of the meat was way overcooked. The sausage and meatball were fine, but the other meat was not. The eggplant parmesan and lemon chicken were wonderful and the portions plentiful.
I did a took out for my office, and this restaurant rocks. The food was very good. Takeout service excellent.
Food: 5
Service: 4
foodlover
Food was delicious! From the Chicken cobb salad to the shrimp parmigiana, to the clams with linguini to the chicken cacciatori; everything was excellent!'Only didn't like all the "upcharges" for garlic and oil, and whole wheat spaghetti, when the entrees were already priced so high. Our waitress was very nice, but her English was not that great, and she ended up splitting the bill the wrong way, putting one of our entrees on the other bill, and one of their entrees on our bill, not splitting the entire check LOL
A. Toni LeBoss
How do you begin to write a review on a popular restaurant with delicious italian food but poor management? Such was the case tonight at Mario's Osteria in Boca Raton.Fifteen plus people arrived for what was supposed to be, as usual, an organized group dinner. Reservations were made and confirmed not once, but twice, with the owner.We were offered one round table that could seat no more than seven. (We are still trying to figure out why eight couldn't sit there.)The remaining people would have to split into groups and sit at separate booths. What kind of a group dinner was this?Bear in mind, this is a large restaurant which could easily have accommodated the entire group together. I know, because, I attended an 80th birthday party there last year and we sat at one long table.What was their problem? Was this seasonal discrimination?One woman at the round table got so frustrated, she took her drink and joined a group at the bar. Another man had a long face and said he'd never go back even if the food was 5-star!I really hate writing this review. I've always been a fan of Mario's but, this evening was disappointing and definitely left a bad taste in my mouth!Like the gentleman across from me said, "there are plenty of other restaurants in Boca that go out of their way for you."I truly hope that Mario's will do better to work out the management issues 'cause I sure am going to miss their eggplant stack!
Atmosphere: 3
Food: 4
Service: 4
M S.
Dined at Mario's last night. We were a party of 6. Original waiter Dave was attentive and very nice. Next thing we know a waitress came over to take orders. We assumed she was helping out he staff due to n being short staffed The waitress came over and had a major attitude and was short tempered with us. Not only was it obvious by her voice but her facial expressions and eye rolling. Tolerated it for 3 minutes and got the attention of our original waiter. I advised him that under no circumstances was the waitress to return to our table. He waiter sw the waitress and she seemed insulted According to our guests ,every time the waitress passed our table,she gave a nasty look at us. If I was dining with a smaller group I would have gotten up and left but didn't want to create an issue with our table of 6. Manager never came over as requested. Many other restaurants in the area and I'll visit them with smiling cordial staff.
LaurieC
Reservation was honored on time (very important in a busy restaurant). Our server was excellent - very attentive and competent. The diverse menu was wonderful, the food was delicious and prepared perfectly and our cocktails were amazing. Can't wait to return!
To be honest, It's aaaaah, okay. But very nice. I'd give it a second pass through. Just an off night
Atmosphere: 5
Food: 4
Service: 3
We went to the bar at Mario’s because J. Alexander had a one-hour waitlist. The weather in Boca was beautiful tonight, so it was a lovely evening to dine outside. The bar was not busy. So my husband and I sat down and ordered two glasses of Chianti, the house wine. Not a tall order to fulfill. They delivered the two glasses at around 7:30. I had to ask for a glass of water, which at most restaurants is a given, and they did not even ask, so I thought that was odd but no big deal. We both finished our wines at about 8:00 P.M., and sat at this half empty bar with empty wine glasses. Finally, I pointed out to the blonde bartender, simply by gesturing when I got his attention, that my husband and I had both been sitting with empty glasses as he chatted up a couple of young girls at the bar. The bartender was very nice, responded immediately, and offered me a free drink. I don’t need a free drink, I just need a drink at a bar, but he was nice to acknowledge that there was an issue. I thought things were looking up. So he left, and the dark-haired waiter was at the bar just chatting with other employees. Our food arrives. It’s 8:30 now, and I have finished my gnocchi, and my husband has finished his spaghetti and meatballs, and we have had empty glasses again for no less than ten minutes. My very quiet and low key husband finally asked for two to-go boxes. The waiter aggressively asked if there was a problem. I told him the truth. There is a problem; they are not good at their job. We sat at a bar for all of the right reasons; we wanted cocktails. The bartenders simply need to refill our glasses and ask if we need anything. No more and no less. The fact that the bartender took offense that my husband asked for to-go boxes after we had to beg for their attention TWICE just to get two glasses of wine refilled in an hour and a half is ridiculous. There wasn’t even anyone at the bar but three older ladies beside us, one couple, and one lady dining alone. You can’t even be asked to offer people at the bar drinks? My mind is blown. Maybe Mario’s could tell the bartenders they hire what the main purpose of being a bartender is. Just a suggestion. I cannot imagine how much revenue this restaurant loses due to poor basic customer service. Pathetic.
Atmosphere: 4
Food: 4
Service: 1
Recommended dishes: Other
Love it here... great food...nice
Atmosphere: 5
Food: 5
Service: 5
It was nice..
Atmosphere: 4
Food: 4
Service: 4
Great service. family portions. not happy if they put in the menu you are getting "Snapper" then the manager comes and tells you its yellow Tail Snapper and you are actually eating Basa / swai fish. After been a fisherman for over 30 years I think I can tell the difference by now. Manager Sandy call me , I give him a lot of credit. Changing my rating to 3 stars . Hope that they can correct the problem.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Melanzana Eggplant Mozzarella Stack, Snapper Vesuvio
Good food!
Atmosphere: 4
Food: 5
Service: 3
Oh jeez. Rude from beginning to end. People that Don't know bad food could never know good food. Waste of
Atmosphere: 2
Food: 2
Service: 2
Super happy hour. Need to sit at the bar so plan to arrive early. Not supposed to be allowed to take home any unfinished Happy Hour food purchase. Unfinished main menu salad purchase allowed for take-away box with lots of extra room.
Atmosphere: 5
Food: 5
Service: 5
I ordered the beets and goat cheese salad with salmon. Very tasty. The vegetables were all very fresh and everything tasted really good. They asked what temperature I wanted the salmon cooked to which I usually am not asked for fish. We also had some garlic knots, calamari, and fried zucchini for the table. Happy with it all.
this restaurant is very noisy, but we were seated in a private booth outdoors where the noise level was OK. Most of the food was excellent, but I had the Sunday gravy with large rigatoni, and most of the meat was way overcooked. The sausage and meatball were fine, but the other meat was not. The eggplant parmesan and lemon chicken were wonderful and the portions plentiful.
Restaurantji Recommends
I did a took out for my office, and this restaurant rocks. The food was very good. Takeout service excellent.
Food: 5
Service: 4
Food was delicious! From the Chicken cobb salad to the shrimp parmigiana, to the clams with linguini to the chicken cacciatori; everything was excellent!'Only didn't like all the "upcharges" for garlic and oil, and whole wheat spaghetti, when the entrees were already priced so high. Our waitress was very nice, but her English was not that great, and she ended up splitting the bill the wrong way, putting one of our entrees on the other bill, and one of their entrees on our bill, not splitting the entire check LOL
How do you begin to write a review on a popular restaurant with delicious italian food but poor management? Such was the case tonight at Mario's Osteria in Boca Raton.Fifteen plus people arrived for what was supposed to be, as usual, an organized group dinner. Reservations were made and confirmed not once, but twice, with the owner.We were offered one round table that could seat no more than seven. (We are still trying to figure out why eight couldn't sit there.)The remaining people would have to split into groups and sit at separate booths. What kind of a group dinner was this?Bear in mind, this is a large restaurant which could easily have accommodated the entire group together. I know, because, I attended an 80th birthday party there last year and we sat at one long table.What was their problem? Was this seasonal discrimination?One woman at the round table got so frustrated, she took her drink and joined a group at the bar. Another man had a long face and said he'd never go back even if the food was 5-star!I really hate writing this review. I've always been a fan of Mario's but, this evening was disappointing and definitely left a bad taste in my mouth!Like the gentleman across from me said, "there are plenty of other restaurants in Boca that go out of their way for you."I truly hope that Mario's will do better to work out the management issues 'cause I sure am going to miss their eggplant stack!
Atmosphere: 3
Food: 4
Service: 4
Dined at Mario's last night. We were a party of 6. Original waiter Dave was attentive and very nice. Next thing we know a waitress came over to take orders. We assumed she was helping out he staff due to n being short staffed The waitress came over and had a major attitude and was short tempered with us. Not only was it obvious by her voice but her facial expressions and eye rolling. Tolerated it for 3 minutes and got the attention of our original waiter. I advised him that under no circumstances was the waitress to return to our table. He waiter sw the waitress and she seemed insulted According to our guests ,every time the waitress passed our table,she gave a nasty look at us. If I was dining with a smaller group I would have gotten up and left but didn't want to create an issue with our table of 6. Manager never came over as requested. Many other restaurants in the area and I'll visit them with smiling cordial staff.
Reservation was honored on time (very important in a busy restaurant). Our server was excellent - very attentive and competent. The diverse menu was wonderful, the food was delicious and prepared perfectly and our cocktails were amazing. Can't wait to return!