I walked to the counter and they didn’t have any pepperoni nuggets. I was told it would be 15 mins. I sat down and waited for 15 mins. They told me it would be another 10 minutes. I got up after 10 mins, said it would be another 8 minutes. I left 40 mins after I placed the order. I understand I had to wait but it was almost an hour waiting for pretzels. If I was told it was going to be 40 minutes, I would’ve walked away. After all that waiting the nuggets were hard and was nasty.
Atmosphere: 1
Food: 2
Service: 1
Liz Dyer
My fiancé and I are just visiting, and came down to the mall for a quick bite. As we approached, the cashier was talking to someone. I don't know if they were a customer or not but FULLY blown conversation, with no acknowledgment of us. Not to mention, another lady was just standing there as well waiting. After 10 minutes of us waiting there, she finally decided to talk to us. And then rudely asked, were we ready to order like we were just standing there for our health. Without a response, she sucked her teeth and began to continue her conversation. My fiancé, asked did I want him to go up there but I refused. I hope she finds a better job because obviously she doesn't want do this one.
Atmosphere: 1
Service: 1
Amali Ennis
They neverrr have whole pretzels anymore the managers are just too lazy to make them. I use to love them but the customer services is trash.
Food: 1
Service: 1
dylan kirksey
Wow! This location is amazing! Shoutout Brandon for being an amazing employee!
Anthony Santaniello
Love hot pretzels
Barry N
In the Food court of JC PENNY mall location. A really nice food court. very clean,with good family style seating. Had lunch at Charlies Steak sandwiches,very good. and then dessert at Aunt Annies pretzel store. The servie was good,fast,polite. The almond prezel pieces were hot,and a lot of them in a bucket. They are truly gooad.Hot fresh and came with a side of sweet dip. (should get extra dip next time. so our trip to this location was outstanding. Please understand I do a lot of reviews from all over the world and I do not give fives to a lot of places that most people would. Thaat being said it is a very nice place to get a very good sweet dessert which is a bit different but one that you will go back for many times. If in the mall and go to the food court it is worth the trip to go to this Aunt Annies. The entire family will enjoy these treats.
vienna n
i love cinnamon nuggies
Roope Volanen
Good Game
Amanda Bjork
My husband not feel well so gross you did leftover long time not good why you lot much butter we complains and we not like too much butter taste awful SerouisThank u
Henry C.
They have a new flavour of pretzel. It's called Eyebrow Flavour. Check out the video on how it's created
I got cinnamon pretzel bites AND I HAD TO PAY FOR THE ICING. WHY ISNT IT INCLUDED?!?! WHAT A RIPOFF
JUICIEYZ PUZZYZ LOWERYZ
I love aunties annez 4everyz & 4everyz REALZ 4 REALZ 4 REALZ okay NOWZ THOZ NOWZ
Reena Gallagher
Ordered online twice and both times it was a fail! Just don't do it, the items aren't fulfilled, and if you call for a refund they just tell you they are busy and you can come back another time... like excuse me. When this location learns customer service and has a decent manager that's not willing to disrespect and STEAL from customers it will operate better until then, ta ta!
Matthew Freeman
I placed a delivery order through the Auntie Anne’s app on December 10th, and the dasher assigned to my order said she was not handed the drink which I had ordered. I called this store, and an employee said she refunded me on her end, but I have yet to be issued a credit on my credit card statement for the missing drink. I called back on Sunday and spoke to a manager who said I was refunded for the missing drink on the day I placed the order. I have still not received a refund of $3.39 (not including tax).
Mark S.
There today pretzel bites where soggy and old tasting been going there for years and it's been going down hill for a while. BETTER OFF BUYING FROZEN PRETZELS AT PUBLIX AND HEATING THEM YOURSELF Will never go back
I walked to the counter and they didn’t have any pepperoni nuggets. I was told it would be 15 mins. I sat down and waited for 15 mins. They told me it would be another 10 minutes. I got up after 10 mins, said it would be another 8 minutes. I left 40 mins after I placed the order. I understand I had to wait but it was almost an hour waiting for pretzels. If I was told it was going to be 40 minutes, I would’ve walked away. After all that waiting the nuggets were hard and was nasty.
Atmosphere: 1
Food: 2
Service: 1
My fiancé and I are just visiting, and came down to the mall for a quick bite. As we approached, the cashier was talking to someone. I don't know if they were a customer or not but FULLY blown conversation, with no acknowledgment of us. Not to mention, another lady was just standing there as well waiting. After 10 minutes of us waiting there, she finally decided to talk to us. And then rudely asked, were we ready to order like we were just standing there for our health. Without a response, she sucked her teeth and began to continue her conversation. My fiancé, asked did I want him to go up there but I refused. I hope she finds a better job because obviously she doesn't want do this one.
Atmosphere: 1
Service: 1
They neverrr have whole pretzels anymore the managers are just too lazy to make them. I use to love them but the customer services is trash.
Food: 1
Service: 1
Wow! This location is amazing! Shoutout Brandon for being an amazing employee!
Love hot pretzels
In the Food court of JC PENNY mall location. A really nice food court. very clean,with good family style seating. Had lunch at Charlies Steak sandwiches,very good. and then dessert at Aunt Annies pretzel store. The servie was good,fast,polite. The almond prezel pieces were hot,and a lot of them in a bucket. They are truly gooad.Hot fresh and came with a side of sweet dip. (should get extra dip next time. so our trip to this location was outstanding. Please understand I do a lot of reviews from all over the world and I do not give fives to a lot of places that most people would. Thaat being said it is a very nice place to get a very good sweet dessert which is a bit different but one that you will go back for many times. If in the mall and go to the food court it is worth the trip to go to this Aunt Annies. The entire family will enjoy these treats.
i love cinnamon nuggies
Good Game
My husband not feel well so gross you did leftover long time not good why you lot much butter we complains and we not like too much butter taste awful SerouisThank u
They have a new flavour of pretzel. It's called Eyebrow Flavour. Check out the video on how it's created
Restaurantji Recommends
I got cinnamon pretzel bites AND I HAD TO PAY FOR THE ICING. WHY ISNT IT INCLUDED?!?! WHAT A RIPOFF
I love aunties annez 4everyz & 4everyz REALZ 4 REALZ 4 REALZ okay NOWZ THOZ NOWZ
Ordered online twice and both times it was a fail! Just don't do it, the items aren't fulfilled, and if you call for a refund they just tell you they are busy and you can come back another time... like excuse me. When this location learns customer service and has a decent manager that's not willing to disrespect and STEAL from customers it will operate better until then, ta ta!
I placed a delivery order through the Auntie Anne’s app on December 10th, and the dasher assigned to my order said she was not handed the drink which I had ordered. I called this store, and an employee said she refunded me on her end, but I have yet to be issued a credit on my credit card statement for the missing drink. I called back on Sunday and spoke to a manager who said I was refunded for the missing drink on the day I placed the order. I have still not received a refund of $3.39 (not including tax).
There today pretzel bites where soggy and old tasting been going there for years and it's been going down hill for a while. BETTER OFF BUYING FROZEN PRETZELS AT PUBLIX AND HEATING THEM YOURSELF Will never go back