This Carvel location is conveniently located. The shop is clean and the employees are friendly and welcoming. The soft serve ice cream is the best (creamy and tasteful) and there is a wide selection of toppings. We love Carvel!
Jane Giblin
The service is good. Snigeha is the best. My son likes their shakes, but he likes anybody's shakes. I was going to try a cone, which I haven't had in years, but when I asked and found it wasnt custard, I declined. So expensive and it's not even custard.
Janice Spencer
Just left bb on congess store. It has several school kids in, some eating, some just taking up space. The kids took off their nasty stinking shoes from all day and left them strown all in front of the doorway. You could tell the girl behind the counter was afraud to say anything. Thats disgusting for a food place. Not to mention a tripping hazzard for custmers. Hmmmmm something to think about people.
NSH3
Great service and excellent cakes!!
Ray
Delicious
munther abuhamdan
Great experience. Highly recommended
Marcel Gravel
Honestly the ice cream is just okay
Fran Sokol
I ordered a very small cake and it was delicious it served six people which was just perfect I ordered it 3 hours before I needed it I picked it up and served it.. it was delicious they had put the inscription on that red happy birthday
Michael Somerstein
Store smells like fresh barf and makes sitting down and eating unappetizing.
Atmosphere: 1
Food: 3
Service: 5
Martin Ridder
Outside seating, weather permitting. Better than other locations for cleanliness and neighborhood!
This Carvel is the best I have ever been to. Workers are very kind, store is very clean, and ice cream is amazing! 10/10 always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Carvel w Chocolate Sprinkles
Erica Chu
The store smells like dirty wet mop. No customer service. Lots of ice cream were melted…. ( they should’ve change it. Even the flavor sign is messed up )
Just not a good experience. Honestly, not sure why people like this 🥴 I will definitely not come back.
Atmosphere: 1
Food: 2
Service: 1
Quanda Jackson
Very rude and on the phone the entire time and I just paid 8 for stale shortcake!! Not good
Atmosphere: 1
Food: 1
Service: 1
Susan S. Ponce
Can we say customer service has been totally lost through the years? I asked for a 2 scoop of chocolate ice cream with strawberry topping. This man asked me if I wanted soft serve...I said no. Then he proceeded to serve 2 scoops of ice cream, when I asked him if the topping would fit, he said yes. Mind you this was a small cup. When he realized it wouldn't fit, he put the little cup in a bigger cup. I guess he thought it would be ok to have juice fall in between two cups. He gave me terrible attitude... never apologized....and thought he could just treat a customer like this. The reason why I say "treat" is because from the very start he seemed to not want to be bothered, taste test was not his thing. I'm sorry that this world is turning to crap. There I vented and I hope this is not your experience.
Atmosphere: 1
Food: 1
Service: 1
Jim Czizik
Tiniest “Brown Bonnets” on the East Coast!
Half the size of those recently offered in the Long Island franchise stores… There has to be a corporate standard !?!
This Carvel location is conveniently located. The shop is clean and the employees are friendly and welcoming. The soft serve ice cream is the best (creamy and tasteful) and there is a wide selection of toppings. We love Carvel!
The service is good. Snigeha is the best. My son likes their shakes, but he likes anybody's shakes. I was going to try a cone, which I haven't had in years, but when I asked and
found it wasnt custard, I declined. So expensive and it's not even custard.
Just left bb on congess store. It has several school kids in, some eating, some just taking up space. The kids took off their nasty stinking shoes from all day and left them strown all in front of the doorway. You could tell the girl behind the counter was afraud to say anything. Thats disgusting for a food place. Not to mention a tripping hazzard for custmers. Hmmmmm something to think about people.
Great service and excellent cakes!!
Delicious
Great experience. Highly recommended
Honestly the ice cream is just okay
I ordered a very small cake and it was delicious it served six people which was just perfect I ordered it 3 hours before I needed it I picked it up and served it.. it was delicious they had put the inscription on that red happy birthday
Store smells like fresh barf and makes sitting down and eating unappetizing.
Atmosphere: 1
Food: 3
Service: 5
Outside seating, weather permitting. Better than other locations for cleanliness and neighborhood!
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
This Carvel is the best I have ever been to. Workers are very kind, store is very clean, and ice cream is amazing! 10/10 always.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Carvel w Chocolate Sprinkles
The store smells like dirty wet mop.
No customer service.
Lots of ice cream were melted…. ( they should’ve change it. Even the flavor sign is messed up )
Just not a good experience. Honestly, not sure why people like this 🥴 I will definitely not come back.
Atmosphere: 1
Food: 2
Service: 1
Very rude and on the phone the entire time and I just paid 8 for stale shortcake!! Not good
Atmosphere: 1
Food: 1
Service: 1
Can we say customer service has been totally lost through the years? I asked for a 2 scoop of chocolate ice cream with strawberry topping. This man asked me if I wanted soft serve...I said no. Then he proceeded to serve 2 scoops of ice cream, when I asked him if the topping would fit, he said yes. Mind you this was a small cup. When he realized it wouldn't fit, he put the little cup in a bigger cup. I guess he thought it would be ok to have juice fall in between two cups. He gave me terrible attitude... never apologized....and thought he could just treat a customer like this. The reason why I say "treat" is because from the very start he seemed to not want to be bothered, taste test was not his thing. I'm sorry that this world is turning to crap. There I vented and I hope this is not your experience.
Atmosphere: 1
Food: 1
Service: 1
Tiniest “Brown Bonnets” on the East Coast!
Half the size of those recently offered in the Long Island franchise stores… There has to be a corporate standard !?!
Atmosphere: 5
Food: 2
Service: 4
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