McDonald's
9858 S Military Trl, Boynton Beach
(561) 738-0961
Recent Reviews
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It's handicap friendly. This particular one isn't usually crowded.
Atmosphere: 4
Food: 4
Service: 5
All customers had to order via kiosk. Workers refused to help customers by taking orders at register. One lady had cash and they made her order via kiosk and said they would come collect cash. I ordered via kiosk for inside. I entered my table number for order to be delivered to my table. My order was called and left at pickup/uber eats pickup. I reviewed my order and needed extra condiments. I tried to get attention of workers and was told to hold on. Only 1 worker was tending to customers in front while some workers were resting on counter or working in the back with food. Some customers came inside because their drive thru orders were incorrect. The workers had attitudes about the mix up and act like the customers were causing an inconvenience. A couple ordered via kiosk with the help of a customer instead of worker. This same couple ordered for here and had their order delivered to their table. I’m very disappointed in my service and experience at this location.
Atmosphere: 1
Food: 3
Service: 1
This was the cleanest, friendliest, most welcoming and somehow even the food was the best I've ever had at a McDonalds in my life. Well Done!
Atmosphere: 5
Food: 5
Service: 5
Waited for 25+ minutes to order it’s ridiculous! ONE person was working the whole macdonalds literally a waste of time.
Atmosphere: 1
Food: 3
Service: 1
Place always behind on orders. Good luck at night.
I came to this place a week ago and the manager name “Trevor” was so disrespectful to me. And everytime I come he’s always yelling and cursing and plays very loud rap music. It’s disturbing for me and other customers. He also walked passed me and smelt like “weed”. I cannot believe a manager smoking or smelling like drugs at the store. This is UNACCEPTABLE and if something is not done about this I will take this further.
Atmosphere: 1
Food: 5
Service: 1
SLOOOOOOW service. Lady on drive thru has no idea what she’s doing. Takes her 2 minutes per order.
Atmosphere: 1
Food: 3
Service: 1
General manager Miguel want to oblige you to order at the kiosk will not sale you food regularly
Service: 1
I came through the drive threw after my shift to get cookies 2am. NO COOKIES, no pies, no ice cream no dessert. I said do you have a late night menu? She said no its full menu. I proceeded to say i can wait for them its no problem. She said we have no dessert in the store at all. Now I have worked at plenty of mcd stores and different franchises to know that was just a complete lie!!!! You know maybe a store runs out of something or a truck doesn’t come. But the store ran out of every dessert it doesn’t feel accurate. Im sure if i walked in the freezer with my corporate shirt there would be a whole box of cookies!
Note to the management- maybe have a team meeting about employees and customer service. You could potentially be missing out of money coming
I was sitting there by myself in a mostly empty restaurant, not bothering anyone, just checking something on my phone and sipping a beverage, and they asked me to leave. They probably mistook me for a homeless person and decided to be awful. Yeah. I'm definitely not spending money at this McDonald's anymore.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
My experience is no stars. Whoever was working at the window around 10 pm on 9/1/25 did not care what they were doing. I waited 5 minutes for them to just take my order. And another 5 minutes watching them fight with all the customers. They don’t even look at the order to see if it is correct. I could overhear the gentleman in front of me didn’t even get the order he wanted. My order tasted like it was from yesterday-really stale chicken nuggets and it was cold.,awful location!! Will not come to it again.
Slow service. Long wait for basic item. Defeats the purpose of fast food.
Remodeled so there are 2 drive throughs, order thru the app or dine in. Usually in stock w everything & always fresh because of it being so busy.
Atmosphere: 4
Food: 5
Service: 5
Stopped here for lunch food was hot and flavourful. One of the many rare McDonald's.
Atmosphere: 4
Food: 5
Service: 5
I was in the Drive-thru, I ordered a cheeseburger no pickles. They gave me the cheeseburger with no meet no onions. Went back on Drive-thru asking for the manager she never showed up, the person that was handling the food said another for get help I have to park my car or to come inside. I told her I don’t have the time to come either inside or parked my car, she started screaming at me and to the manager face if it was for her she would never give me the cheeseburger back and throw the cheeseburger with the bag at me. The employee was so rude and the manager. Very poor service I will never step a foot in this McDonald’s anymore, they need to trained their employees better. The incident happened on the 12/09/2024 at 9 pm
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Fries
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