We come to this location a lot, for the most part without problems. However, on 10/30/24 approximately 9pm, we ordered 4 burger meals and custards to go. It took much longer than usual to get food. The young staff was obviously being foolishness and talking about inappropriate things at a loudness the customers could hear. Eating our burgers on the way home we discovered all 4 burgers were scant on condiments to the point you couldn't even taste them. Also, the buns where crunchy. I have never had a crunchy burger bun at Culver's previous to today. We also order the Turtle Dove custard. There were so many pecans in it that you could not even taste the custard, pecan to custard ratio was well out of proportion. Owners need to check into what's going on with night shift. We were very disappointed.
Atmosphere: 3
Food: 2
Service: 2
Tamie Ann
Fantastic
Parking: Definitely recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger
Crystal Dawn
Great food and great management ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger
Jeanine DuBose
Cheese curds are always #1 in my book, love them!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pretzel Bites, Butterburger
Ronald Schwabel
They were one of the few places open after the hurricane came though and were very busy. We didn't mind the somewhat longer wait since it was air conditioned.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Butterburger
Rose Marie Thomas
I ordered a Cod Flt the day 10/10/2024 at 5:45pm at Culvert’s Brooksville location, ordered id: AAAYYYMJAACC2.My burger meat was very thing for the money I pay. Very diferent of what they advertised and the excused they gave me was, that is what you got. I have pictures I can send you with the bill. Please let me know what I can do? Thanks
Atmosphere: 5
Food: 1
Service: 3
Stephen Chase
Good but a little expensive.
Atmosphere: 4
Food: 5
Service: 5
Spazz Matic
Bad service and foods salty as hell. Night manager usually has attitude because she hates her job.
Atmosphere: 1
Food: 1
Service: 1
Bailey
My brother and I love to come here, it’s our favorite place for lunch! Food and service is always great. And I love that they hung up the American flag pallet signed by veterans - our grandad signed it last year and it’s pretty cool that every time we visit we can search for his name! Came in today around 1:30, and Josh was especially kind, helpful, and professional. Thank you very much! ?
Josh, dude with the scraggly beard and glasses, in the drive through needs to lose his attitude or be retrained on how to treat customers. Was extremely rude to my (first time customer) mother while she was trying to order and cut us off multiple times with our total while we still trying to order more food. Customer service was trash just like his attitude. What a great impression… NOT. Go have a bad day somewhere else Josh. Positive attitude is always good on the job.
Atmosphere: 4
Food: 5
Service: 1
Rebecca Higginson
After the cashier put my order in wrong twice, and then the having the "manager" cancel out the order to correct the mistakes and put the order in, the terribly rude "manager" had the gall to call me "hostile". I told the manager she had terrible customer service skills. She then went on about having been there since 7 am as if that was reason to be rude to me. I cancelled the new order after being lectured about how great her customer skills were, and I will never go back there again.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Butterburger
Larry Calder
Love the food ? great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger
Kathi Simmons
5 times we've gone here paid for a 3 piece cod, get home it's only 2. Today was the last time. Manager got snotty bobbing her head and said charge her for the extra piece and tried to give back the cold fish and fries. Unacceptable, train your people to take the right order and teach your managers customer service. There are other places to get cod and we will go there.
Atmosphere: 3
Food: 2
Service: 1
Viola Czikora
I love eating here! Great Customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Butterburger, 2 PC Cod Dinner
We come to this location a lot, for the most part without problems. However, on 10/30/24 approximately 9pm, we ordered 4 burger meals and custards to go. It took much longer than usual to get food. The young staff was obviously being foolishness and talking about inappropriate things at a loudness the customers could hear. Eating our burgers on the way home we discovered all 4 burgers were scant on condiments to the point you couldn't even taste them. Also, the buns where crunchy. I have never had a crunchy burger bun at Culver's previous to today. We also order the Turtle Dove custard. There were so many pecans in it that you could not even taste the custard, pecan to custard ratio was well out of proportion. Owners need to check into what's going on with night shift. We were very disappointed.
Atmosphere: 3
Food: 2
Service: 2
Fantastic
Parking: Definitely recommended.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger
Great food and great management ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger
Cheese curds are always #1 in my book, love them!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pretzel Bites, Butterburger
They were one of the few places open after the hurricane came though and were very busy. We didn't mind the somewhat longer wait since it was air conditioned.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Butterburger
I ordered a Cod Flt the day 10/10/2024 at 5:45pm at Culvert’s Brooksville location, ordered id: AAAYYYMJAACC2.My burger meat was very thing for the money I pay. Very diferent of what they advertised and the excused they gave me was, that is what you got. I have pictures I can send you with the bill. Please let me know what I can do? Thanks
Atmosphere: 5
Food: 1
Service: 3
Good but a little expensive.
Atmosphere: 4
Food: 5
Service: 5
Bad service and foods salty as hell. Night manager usually has attitude because she hates her job.
Atmosphere: 1
Food: 1
Service: 1
My brother and I love to come here, it’s our favorite place for lunch! Food and service is always great. And I love that they hung up the American flag pallet signed by veterans - our grandad signed it last year and it’s pretty cool that every time we visit we can search for his name! Came in today around 1:30, and Josh was especially kind, helpful, and professional. Thank you very much! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Ice Cream Cone
Great Service, Excellent food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Ice Cream Cone, Hamburger, Butterburger, 2 PC Cod Dinner
Restaurantji Recommends
Josh, dude with the scraggly beard and glasses, in the drive through needs to lose his attitude or be retrained on how to treat customers. Was extremely rude to my (first time customer) mother while she was trying to order and cut us off multiple times with our total while we still trying to order more food. Customer service was trash just like his attitude. What a great impression… NOT. Go have a bad day somewhere else Josh. Positive attitude is always good on the job.
Atmosphere: 4
Food: 5
Service: 1
After the cashier put my order in wrong twice, and then the having the "manager" cancel out the order to correct the mistakes and put the order in, the terribly rude "manager" had the gall to call me "hostile". I told the manager she had terrible customer service skills. She then went on about having been there since 7 am as if that was reason to be rude to me. I cancelled the new order after being lectured about how great her customer skills were, and I will never go back there again.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Butterburger
Love the food ? great place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butterburger
5 times we've gone here paid for a 3 piece cod, get home it's only 2. Today was the last time. Manager got snotty bobbing her head and said charge her for the extra piece and tried to give back the cold fish and fries. Unacceptable, train your people to take the right order and teach your managers customer service. There are other places to get cod and we will go there.
Atmosphere: 3
Food: 2
Service: 1
I love eating here! Great Customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone, Butterburger, 2 PC Cod Dinner
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