Wendy's
31044 Cortez Blvd, Brooksville
(352) 797-0886
Recent Reviews
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I order Davis quadruple and the bun was harder than me when I saw Tracy yuck
Atmosphere: 1
Food: 1
Service: 5
The manager on duty was about the worst I have ever seen. Didn't greet, thank, or apologize when he screwed up and delayed our order. The 1 really good point was the young lady taking our order. No one wearing a hairnet in the prep area and the guy that I assume was the manager had more hair than my daughter as he was prepping food with out a hair net or gloves (thank God not my food)
Atmosphere: 1
Food: 3
Service: 2
By far the longest wait times for anything and the food was wrong. Wow
Atmosphere: 1
Food: 1
Service: 1
Always giving out the wrong orders and very slow.
Food: 1
Employees were kind and responsive. Unfortunately I startled a roach while getting my lid. That was suboptimal.
Atmosphere: 1
Food: 4
Service: 5
If they didn't require me to give a star. In order to submit the review, I would have put no stars at all the person taking my order obviously was new did not know simple answers. A simple questions, she never gave me my drinks. I had to pull forward and wait, there was nobody else in line, it wasn't even that busy, but I had to pull forward when they brought me my food. One of my kids meals was missing the French fries and they never brought me my drinks and because I'm busy. I forgot that they didn't give in my drinks and when I got home. I called to ask them to give me a refund. The manager so-called didn't give me a refund. Said that she couldn't. So I will be disputing the entire thirty four dollar bill that I paid for this horrible meal and I'll never go to wendy's again..
Atmosphere: 1
Food: 1
Service: 1
The cashier was rude.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Nuggets, Fries, Hamburger
Good food... Good for carnivores.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, this is a "Freeway Wendy's". They clearly survive on one-time customers passing through on the interstate and don't care if they ever come back. No restaurant could survive on repeat business by serving the low quality meal that they gave me here.
I got a Dave's Deluxe, my favorite Wendy's burger. Dave Thomas would be embarrassed that his name is on this abomination. The patties were rather dry but that's not uncommon. The complete failure was the unforgivable lack of garnish on the burger. A proper Dave's Deluxe is a garden burger crowned with bacon and cheese. This one had a single sliver of lettuce and a wispy slice of tomato. I didn't think there was any onion until I happened to notice the end of a piece sticking out after a bite.
There was nothing deluxe about this extremely disappointing burger.
Food: 1
Service: 3
This is the closest Wendy's to me. We've gone here for years. It used to be a very good place to go but since covid this place has gone down hill. Remember when fastfood restaurants would say get your food in under 3 minutes or it's free? If they still had that offer this place would go under. When you order in the drive through and you go to the window and pay they pull you up and park you 95% of the time. Mind you there will be at least 3 other cars also pulled up waiting for thier food. 10 minutes later you'll get your food. There is nothing fast about this place. It's sad. I was at a Wendy's in Seminole and it was refreshing because they were on it and it showed in the food as well. Great experience there. No so much here anymore. I hope they can work through whatever they need to get back to thier former glory.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
Restaurant was not clean, restroom inoperable. Food was cold.
Atmosphere: 3
Food: 3
Service: 4
Good hot food and fast service. This location is ▕⃝⃤lways on point!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Taco Salad, Classic Chocolate Frosty
Rudest night manager I ever felt with. Was told by her after waiting 10 minutes to order that I would have to wait anyways because she had a lobby full of customers and only one sandwich maker. Maybe close your lobby like every other restaurant in town or higher more help. I've been in the professional business for 40 years and I've never been taught to the way I just got to talk to buy the night manager at this Wendy's Schwinn give me your name of course but you can bet I'll be calling tomorrow morning to speak with the general manager
Employees were very rude. Didn’t have any inventory. When trying to find out what we can order the employee was talking rudely, like we were a problem. Please my order was missing items.
Atmosphere: 1
Food: 3
Service: 1
Food was good. Staff nice
Atmosphere: 4
Food: 4
Service: 4
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