Food b dry and bland lowkey and expensive but its ok ig
Atmosphere: 4
Food: 3
Service: 5
Sabrina Straker
Always unsavvy characters around. Inside dirty. Waited 20 minutes for 2 meals. Atmosphere is blah.
Atmosphere: 1
Food: 2
Service: 1
Multi Aesthetic
The manager ( tall woman in glasses) at the 1100 Broad St Brooksville location was incredibly rude. The window was open as I pulled up and the manger looked directly at me asked “what’s the name “ I responded , then said “pull up” which I did assuming my pick up order was not ready yet. She then proceeds to yell loud enough for me to hear her across the parking lot “WHY DID YOU PULL UP” in an aggressive tone. If she was not ready to service the window she should have kept the window closed. I hope she faces some kind of consequence for her extremely poor customer service over such a minor misunderstanding.
Atmosphere: 1
Food: 1
Service: 1
Kate Anderson
First off the ordering is done through ai and it doesn’t understand barely anything of what you are saying. We waited OVER 30 minutes to get our food. This is supposed to be fast food. We asked multiple times make sure there is our sauces we asked for In the bag. Well you guessed it. No sauce at all in the bag. We ordered 3 biggie bags there is no reason we waited as long as we did. Our drinks were basically watered down when we got them it was like they had them pre made and just sitting there. Absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
Elijah Kadel
Very quick very friendly
Atmosphere: 5
Food: 5
Service: 5
Jason N
Rude and ignorant staff.
Atmosphere: 1
Food: 2
Service: 1
Quincy Wylupek
I've always loved this Wendy's but I don't really recommend the drive through because of the new ai system they have taking your orders. I think it just takes longer than if an actual person did it.
Trish Holloway
It's supposed to be fast food. There was nothing fast about it.
My hamburger had bone fragments, I could not eat the rest.
Lara Tucker Kennedy
I DO NOT LIKE THE AI WHEN ORDERING. It messed up our order!
funtimefamily12
I wanted to complain to corporate but the girl at register didn’t give me a receipt and you need store number that appears on receipt to complain. Didn’t eat there took it to go, the dining area was dirty. I ordered 2 jr bacon cheeseburgers. Went home and took burgers out. Both rolls were rock hard. Burgers were charred. Tiny piece of lettuce tomato and a ton of mayo. No ketchup. My husband called to complain and the girl who answered the phone hadn’t no clue what to do.
Michael janes
Used to love the chili but lately they have overloaded it with pepper and spices- gotten way to spicy for me
Something fast
Atmosphere: 5
Food: 5
Service: 5
Food b dry and bland lowkey and expensive but its ok ig
Atmosphere: 4
Food: 3
Service: 5
Always unsavvy characters around. Inside dirty. Waited 20 minutes for 2 meals. Atmosphere is blah.
Atmosphere: 1
Food: 2
Service: 1
The manager ( tall woman in glasses) at the 1100 Broad St Brooksville location was incredibly rude. The window was open as I pulled up and the manger looked directly at me asked “what’s the name “ I responded , then said “pull up” which I did assuming my pick up order was not ready yet. She then proceeds to yell loud enough for me to hear her across the parking lot “WHY DID YOU PULL UP” in an aggressive tone. If she was not ready to service the window she should have kept the window closed. I hope she faces some kind of consequence for her extremely poor customer service over such a minor misunderstanding.
Atmosphere: 1
Food: 1
Service: 1
First off the ordering is done through ai and it doesn’t understand barely anything of what you are saying. We waited OVER 30 minutes to get our food. This is supposed to be fast food. We asked multiple times make sure there is our sauces we asked for In the bag. Well you guessed it. No sauce at all in the bag. We ordered 3 biggie bags there is no reason we waited as long as we did. Our drinks were basically watered down when we got them it was like they had them pre made and just sitting there. Absolutely ridiculous
Atmosphere: 1
Food: 1
Service: 1
Very quick very friendly
Atmosphere: 5
Food: 5
Service: 5
Rude and ignorant staff.
Atmosphere: 1
Food: 2
Service: 1
I've always loved this Wendy's but I don't really recommend the drive through because of the new ai system they have taking your orders. I think it just takes longer than if an actual person did it.
It's supposed to be fast food. There was nothing fast about it.
Decent food, not sure about the AI menu
Restaurantji Recommends
It's Wendy's,. Ya get what ya get.
My hamburger had bone fragments, I could not eat the rest.
I DO NOT LIKE THE AI WHEN ORDERING. It messed up our order!
I wanted to complain to corporate but the girl at register didn’t give me a receipt and you need store number that appears on receipt to complain. Didn’t eat there took it to go, the dining area was dirty. I ordered 2 jr bacon cheeseburgers. Went home and took burgers out. Both rolls were rock hard. Burgers were charred. Tiny piece of lettuce tomato and a ton of mayo. No ketchup. My husband called to complain and the girl who answered the phone hadn’t no clue what to do.
Used to love the chili but lately they have overloaded it with pepper and spices- gotten way to spicy for me
Atmosphere: 3
Food: 3
Service: 3
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