Wendy's
12929 Cortez Blvd, Brooksville
(352) 596-4868
Recent Reviews
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Drive thru
Atmosphere: 4
Food: 5
Service: 5
Love Wendy's for my salads an chicken tenders an the grilled chicken ranch wrap.
Food: 5
Service: 5
Far as I am concerned ... best location in the area .. staff is great ... so is food ..... gooooood .... Thumbs up !
Atmosphere: 5
Food: 5
Service: 5
AI messed up the order but there was a pretty lady that took time out of her work night to fix it and she gave me extra food . Thank you ! You doing a great job
Atmosphere: 5
Food: 5
Service: 5
Get rid of the AI order taker. Not coming back until you do. Line wrapped around the building because the AI can’t comprehend basic speech without screwing the entire order up and having to start over. Utterly moronic adoption of utterly moronic tech.
Atmosphere: 1
Service: 1
Burgers always taste a lot better than other fast food restaurants.
Atmosphere: 5
Food: 5
Service: 5
First let me say the food was fine. My burger was prepared properly finally after having to speak to the people at the service window but I cannot take the AI. It is so impersonal and I tried to find out what was on a double stack. It couldn't tell me it ended up ordering me the double stack and I tried to tell it that I wanted a chocolate Frosty and had a coupon. It didn't understand that either. I had to clear everything up at the window when I finally got a person. If you're going to use AI then you need to make sure your system is advanced enough to handle customers' questions like a person would. Until then you should keep the personal touch and have a human being speaking to people. If Wendy's is going to go completely AI then I will go to McDonald's or Burger King as long as I can get a human being to speak to there
Atmosphere: 1
Food: 4
Service: 1
The food is old and disgusting. Fries were soggy and taste like old grease. My bun smelled old and was hard. I felt sick after attempting to eat it.
Atmosphere: 1
Food: 1
Service: 1
The girl named Iris who is working today is super unprofessional. Very rude and terrible customer service. We asked about sweet and sour sauce as we didn’t know they don’t carry it anymore and told me to go to McDonalds and that they have it. Girls attitude is absolutely insane. Do better Wendy’s!
Food was really bad that night
Food: 1
Service: 5
Restaurantji Recommends
The food is garbage 🗑 overcooked and overpriced. I will never go back to Wendy's ever.
Atmosphere: 1
Food: 1
Service: 2
I got there very late, but I got fresh food, and the staff was absolutely wonderful.
Best fast food experience I've had in probably years. The 2 ladies working 12:30am at the drive thru were so nice and pleasant. Fries were cooked perfectly and I was even warned they were hot.
Atmosphere: 5
Food: 5
Service: 5
Well my daughter works there so the place is on point because she is amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Hamburger, Jr Cheeseburger, Baconator, French Fries, Chocolate Frosty, Wendy's Hot \u0026 Crispy Fries, Classic Chicken Sandwich, Wendy’S Baked Potatoes, Double Stack
Above and beyond service. They are so kind and excellent. They remade a meal because my girlfriend likes her burgers a bit more well done! Hot and delicious. Thankyou Adam, Sarah, Ally and the manager on duty. It’s hard to find friendly places where you can actually enjoy your food. This is the only Wendy’s we will go to.
Atmosphere: 5
Food: 5
Service: 5
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