We had a terrible experience...HAD been going there for years. No it wasn't just one issue. There had been others but more good times until this past weekend. Lost literality (5) customers in one bad order. We had been getting lighter cups of coffee here lately...found out this weekend...making 1/2 cups of coffee then just adding whip cream so you couldn't see coffee line. This time it was about 1/4 of liquid in the cup, asked to be remade for a full cup...just added a full cup of milk and handed it back...literality!! This is the 3rd time it's happened just 1st time it was addressed...three different trips. LAST ONE was made this past weekend. And before you don't care...we tip well, always in cash and always with a smile. And Sharron - Sandra whatever the manager name watched as this was happening.
Atmosphere: 4
Food: 1
Service: 1
father7 4
Only ordered the sausage egg and cheese croissant and I swear you can taste whatever they use to clean the flat tops/ grills. I don't know what it is but it's strong as hell whatever was in that breakfast sandwich. Had to throw it out and waste the money.
Sandy Jackson
Everyone was nice My bagel was so hard I had to throw it out My frozen drink wasn’t blended to make frozen so the mix an ice chunks kept getting stuck non stop in the straw
Ander` ChipoLandTree
Great coffee ☕ at this location.
Atmosphere: 3
Service: 4
April Duvall
I just love the the staff, so nice & Respectful..
Atmosphere: 5
Food: 5
Service: 5
Alan Leventhal
This is the best Dunkin around
Atmosphere: 5
Food: 5
Service: 5
A. K.
8/31/25 @ 4:40pm...Dunkin Donuts Callaway drive-thru employee is absolutely rude and lacks professional customer service skills. Due to this, we did not place an order. It is such a disappointment when people fail to do their job but expect a pay check. Driving to the other location is an inconvenience but necessary. ZERO Star review for lack of customer service.
Maria G
I ordered donuts from the PTO for our school’s teachers and the staff was so friendly and kind! Thank you Shannon & everyone else! I wish I had caught the original person who helped me’s name. Yall were amazing!
The donuts were not fresh at all. No way were those made the same day.
Food: 2
Service: 3
Just Emma
I come here any time I have to run errands for a sweet treat. Always fast, even if there is a line and the staff is always friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Dunkalatte
lois stamps
Windows service was excellent
Atmosphere: 5
Food: 5
Service: 5
Mark Walker
Went through the drive thru with a complicated order. They were patient and polite. We had to come back for a black coffee and they were even nicer. Every time we go to this location they’re are always so kind and we appreciate that more than anything. We don’t get the kindness at most of the fast food places we go to. So thank you callaway Dunkin!
We had a terrible experience...HAD been going there for years. No it wasn't just one issue. There had been others but more good times until this past weekend. Lost literality (5) customers in one bad order. We had been getting lighter cups of coffee here lately...found out this weekend...making 1/2 cups of coffee then just adding whip cream so you couldn't see coffee line. This time it was about 1/4 of liquid in the cup, asked to be remade for a full cup...just added a full cup of milk and handed it back...literality!!
This is the 3rd time it's happened just 1st time it was addressed...three different trips. LAST ONE was made this past weekend. And before you don't care...we tip well, always in cash and always with a smile. And Sharron - Sandra whatever the manager name watched as this was happening.
Atmosphere: 4
Food: 1
Service: 1
Only ordered the sausage egg and cheese croissant and I swear you can taste whatever they use to clean the flat tops/ grills. I don't know what it is but it's strong as hell whatever was in that breakfast sandwich. Had to throw it out and waste the money.
Everyone was nice
My bagel was so hard I had to throw it out
My frozen drink wasn’t blended to make frozen so the mix an ice chunks kept getting stuck non stop in the straw
Great coffee ☕ at this location.
Atmosphere: 3
Service: 4
I just love the the staff, so nice & Respectful..
Atmosphere: 5
Food: 5
Service: 5
This is the best Dunkin around
Atmosphere: 5
Food: 5
Service: 5
8/31/25 @ 4:40pm...Dunkin Donuts Callaway drive-thru employee is absolutely rude and lacks professional customer service skills. Due to this, we did not place an order. It is such a disappointment when people fail to do their job but expect a pay check. Driving to the other location is an inconvenience but necessary. ZERO Star review for lack of customer service.
I ordered donuts from the PTO for our school’s teachers and the staff was so friendly and kind! Thank you Shannon & everyone else! I wish I had caught the original person who helped me’s name. Yall were amazing!
Cashier was very nice and I got my order fast :)
Atmosphere: 5
Food: 5
Service: 5
I love me some vanilla iced latte
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Prefer over Starbucks any day.
Atmosphere: 5
Food: 5
Service: 5
The donuts were not fresh at all. No way were those made the same day.
Food: 2
Service: 3
I come here any time I have to run errands for a sweet treat. Always fast, even if there is a line and the staff is always friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Dunkalatte
Windows service was excellent
Atmosphere: 5
Food: 5
Service: 5
Went through the drive thru with a complicated order. They were patient and polite. We had to come back for a black coffee and they were even nicer. Every time we go to this location they’re are always so kind and we appreciate that more than anything. We don’t get the kindness at most of the fast food places we go to. So thank you callaway Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Loading...