Zaxby's Chicken Fingers & Buffalo Wings

Pros: The iced tea was great, so were the fried mushrooms.
Cons: There were literally a dozen french fries. 12 Luke warm fries, and a dried out chicken tender sandwich with a splash of lettuce.

I took my fiance here since it'd been a while since we ate here, and overall everything was pretty tasty, the only thing I take points away is because their seasoning on the fries are very salty, it would be nice to have a non seasoned option. It took 3 ranch to finish most of the fries which I know without the seasoning, I could have finished them without throwing away some. But overall, it was very good.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Grilled Chicken Sandwich

I went through the drive thru.. I ordered a 5 chicken finger plate. Asked for spicy zach sauce.. I mentioned to the lady taking my order that the spicy zach sauce was important and they always forget it could she please make sure it was in my bag. She told me she was working the head set so she couldn't make sure it was in my bag
Crazy. But ok.. I also order a frozen lemonade . When I get to the window the girl with the head set greets me and tells me they don't have frozen lemonade so I ask for a coke. I said make sure you don't charge me for the lemonade. Well they did.. so a manager looking lady comes to the window and tells me there isn't anything she can do about the frozen lemonade they charged me for and didn't have . This place is wild
. And the customer service is piss poor..
And I only received 4 tenders.. ughhhh

Atmosphere: 1

Food: 2

Service: 1

Ordered 30 dollars worth of food and Nathan gave me the wrong order. I should have checked it but was in a hurry.

Atmosphere: 1

Food: 3

Service: 1

Went there yesterday. My son's stomach started hurting a hour later. He is at home sick today. SMH🤮🤢

Atmosphere: 1

Food: 1

Service: 1

The amount of disrespect my food was handled with is lowkey diabolical. It looks like someone tried to Kobe my sandwich into the to-go box.

Food: 3

Bad day at Zaxbys. I know what they do to ya at the drive through.
Burnt toast. I only eat food THAT way if my momma makes it.
Plus we paid extra for 4 sauces. Confirmed with cashier AND the girl that handed it to us. We did not open the 2 little bags and double check. We called, spoke to a manager just to let her know (we don’t want a refund, new meal or a coupon) she was less than receptive so to Google I go. Result? No toast, good chicken with ranch & bbq sauce it’s better, especially if we paid for it. Will go back in a couple weeks, the chicken is good but I’ll FOREVER check in line at the window for my up charged sauce.

Atmosphere: 1

Food: 3

Service: 1

Guys gotta do better the last few times I’ve eatin here the bread has been hard or old overcooked or precooked chicken that’s hard wings tasted old or precooked def not fresh fries old or pre made definitely not fresh

I really like zaxbys please hire people that care I work in the industry & will take my time & care to make sure people eat good

Food: 1

Literally paid $18 for the 6 chicken finger meal and got three chicken fingers I ordered through door dash and there solution was to bring it in to replace or refund….the whole point of me tipping door dash

Atmosphere: 1

Food: 1

Service: 1

we placed an order online and they completely messed everything up. i got the boneless wing meal and the wings were barely edible, hard like they were old or had been way overcooked. i asked for slaw instead of fries and i got fries, no slaw and i didn’t get my toast or my dipping sauce. and that was just my meal. no one else was even there so theyre just lazy or dont give af. i will not ever go back.

Atmosphere: 1

Food: 1

Service: 1

It's okay. Sauce is nasty

Nyanza was refreshing. She was joyful and had happy presence she greeted us as soon as we walked in. The food was hot and fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crinkle Fries, Zaxby's Spicy Signature Club Sandwich Meal

Spent 60$ got 3 8piece buffalo meals, 2 10 piece buffalo trays and a loaded ranch fry. So far the only thing that looked edible was the fries. The 3 and 1 piece plates looked like Shredded meat left in the pot. No spice taste to them. Idk wtf happened this go around. But not happy at all.

Atmosphere: 3

Food: 1

Service: 3

Recommended dishes: Crinkle Fries - Regular, Chicken Bacon Ranch Loaded Fries

Over the years Zaxby's food has gone from delicious to borderline inedible! Depending on the day you could get good food or scorched food. And someone should be fired for not changing out the oil in the fryers more often!

Atmosphere: 2

Food: 2

Service: 2

Waited 45 minutes for dry chicken