Parking lot needs to be walked daily trash around drive thru area
Atmosphere: 3
Food: 5
Service: 5
Joe Bloeh
Mmmm. Mmmm.. mmmmm... Byitch.. luv dat
David Lee Kalb Jr.
What is with Dunkin? They always seem to only have two staff workers. I watched them work and was amazed. These two deserve a raise for their patience, and skill.
Atmosphere: 5
Food: 5
Service: 5
Rita Lockley
I had a question about the $5 meal deal on the menu. The young kid answered rudly then said "I guess your not ready to order yet". When we got to window he was very rude. Once he was done handing us our food and drinks, he slammed the window in my face while I tried to explain he shouldn't be rude to customers. When I asked to speak to manager he said she wasn't there and told us to leave. Worst customer service ever. Will never go here again
Atmosphere: 1
Food: 5
Service: 1
Kit
I’m not sure what’s been up with this dunkin location lately but their coffees have just been terrible. Some days it tastes like old coffee that is never fresh and other days it tastes like straight watered down espresso. I’ve had to go back and get coffees remade and some days I’ve had to suck it up and go to a different dunkin because I literally could not drink it. This is frustrating because I come here regularly and lately I feel it’s become a complete waste of money to even attempt to get a good coffee here. Now I drive the extra to go to the other nearest dunkin instead.
Food: 1
Service: 1
L
Waited 15 mins in the drive thru for shitty customer service and a half assed drink. I asked for more cream and the lady says no we put it in there already.
Atmosphere: 1
Food: 1
Service: 1
Cynthia Metz
The female Hispanic manager is the rudest lady I’ve ever met. All the employees are so rude. That store needs to be shut down. Will never go there again
Atmosphere: 1
Food: 2
Service: 1
Giselle
Fastest Dunkin’ I ever been to the most clean one as well and I was running late to work and taking my kids to school needed them to hurry they did have a long line, but they moved thru it quickly and made sure my kids weren’t late to school was so nice and all employees with smiles on their faces ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers
fastepp
Just got drinks but still a great place.
Atmosphere: 5
Food: 5
Service: 5
Nancy B
Efficient when I need to get to work but need some real food to start the day.
Awful customer service in this store. Older lady with long dark hair hand me my order and turns her back. Should not be in a customer service window.
Service: 1
Lucia Dayton
The coffee was disgusting could not drink it the donuts stale the sausage croissant was stale, to hard to bite into it couldn't believe it even tho it was very early usually Dunkin is good don't go to the one in Cape Coral just after the hospital I was buying to share at the hospital
Food: 1
Service: 4
Zoe Ramos
If i could genuinely give this store a 0 star i would, they’ve never been the nicest as well as always making a simple signature latte terrible everytime. Unfortunately its very close to my job so sometimes i go for convenience. So I do an online order today and i get a caramel craze latte i used my points for and a bagel. Of course bagel was terrible and barely any cream cheese but tell me why i was done with my latte since again it was made bad today and i go to put it in the sink and a HUGE piece of plastic came out of my cup how do you miss plastic that big? They put ice and HOT coffee over PLASTIC IN MY CUP i have no idea what its from either it has an expiration date. After calling i will be getting a refund but that still doesnt justify i drank a lot of my coffee with PLASTIC in it. I promise you i will never go to a dunkin again especially this one. I do an online order thinking im safe but there PLASTIC i just dont buy them “missing it” no way overall terrible store and clearly not smart people i do not recommend just go to urban buzz or Starbucks save ur money and time.
Atmosphere: 1
Food: 1
Service: 1
Zoe Mabb
If i could genuinely give this store a 0 star i would, they’ve never been the nicest as well as always making a simple signature latte terrible everytime. Unfortunately its very close to my job so sometimes i go for convenience. So I do an online order today and i get a caramel craze latte i used my points for and a bagel. Of course bagel was terrible and barely any cream cheese but tell me why i was done with my latte since again it was made bad today and i go to put it in the sink and a HUGE piece of plastic came out of my cup how do you miss plastic that big? They put ice and HOT coffee over PLASTIC IN MY CUP i have no idea what its from either it has an expiration date. After calling i will be getting a refund but that still doesnt justify i drank a lot of my coffee with PLASTIC in it. I promise you i will never go to a dunkin again especially this one. I do an online order thinking im safe but there PLASTIC i just dont buy them “missing it” no way overall terrible store and clearly not smart people i do not recommend just go to urban buzz or Starbucks save ur money and time.
Parking lot needs to be walked daily trash around drive thru area
Atmosphere: 3
Food: 5
Service: 5
Mmmm. Mmmm.. mmmmm... Byitch.. luv dat
What is with Dunkin? They always seem to only have two staff workers. I watched them work and was amazed. These two deserve a raise for their patience, and skill.
Atmosphere: 5
Food: 5
Service: 5
I had a question about the $5 meal deal on the menu. The young kid answered rudly then said "I guess your not ready to order yet". When we got to window he was very rude. Once he was done handing us our food and drinks, he slammed the window in my face while I tried to explain he shouldn't be rude to customers. When I asked to speak to manager he said she wasn't there and told us to leave. Worst customer service ever. Will never go here again
Atmosphere: 1
Food: 5
Service: 1
I’m not sure what’s been up with this dunkin location lately but their coffees have just been terrible. Some days it tastes like old coffee that is never fresh and other days it tastes like straight watered down espresso. I’ve had to go back and get coffees remade and some days I’ve had to suck it up and go to a different dunkin because I literally could not drink it. This is frustrating because I come here regularly and lately I feel it’s become a complete waste of money to even attempt to get a good coffee here. Now I drive the extra to go to the other nearest dunkin instead.
Food: 1
Service: 1
Waited 15 mins in the drive thru for shitty customer service and a half assed drink. I asked for more cream and the lady says no we put it in there already.
Atmosphere: 1
Food: 1
Service: 1
The female Hispanic manager is the rudest lady I’ve ever met. All the employees are so rude. That store needs to be shut down. Will never go there again
Atmosphere: 1
Food: 2
Service: 1
Fastest Dunkin’ I ever been to the most clean one as well and I was running late to work and taking my kids to school needed them to hurry they did have a long line, but they moved thru it quickly and made sure my kids weren’t late to school was so nice and all employees with smiles on their faces ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers
Just got drinks but still a great place.
Atmosphere: 5
Food: 5
Service: 5
Efficient when I need to get to work but need some real food to start the day.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awful customer service in this store. Older lady with long dark hair hand me my order and turns her back. Should not be in a customer service window.
Service: 1
The coffee was disgusting could not drink it the donuts stale the sausage croissant was stale, to hard to bite into it couldn't believe it even tho it was very early usually Dunkin is good don't go to the one in Cape Coral just after the hospital I was buying to share at the hospital
Food: 1
Service: 4
If i could genuinely give this store a 0 star i would, they’ve never been the nicest as well as always making a simple signature latte terrible everytime. Unfortunately its very close to my job so sometimes i go for convenience. So I do an online order today and i get a caramel craze latte i used my points for and a bagel. Of course bagel was terrible and barely any cream cheese but tell me why i was done with my latte since again it was made bad today and i go to put it in the sink and a HUGE piece of plastic came out of my cup how do you miss plastic that big? They put ice and HOT coffee over PLASTIC IN MY CUP i have no idea what its from either it has an expiration date. After calling i will be getting a refund but that still doesnt justify i drank a lot of my coffee with PLASTIC in it. I promise you i will never go to a dunkin again especially this one. I do an online order thinking im safe but there PLASTIC i just dont buy them “missing it” no way overall terrible store and clearly not smart people i do not recommend just go to urban buzz or Starbucks save ur money and time.
Atmosphere: 1
Food: 1
Service: 1
If i could genuinely give this store a 0 star i would, they’ve never been the nicest as well as always making a simple signature latte terrible everytime. Unfortunately its very close to my job so sometimes i go for convenience. So I do an online order today and i get a caramel craze latte i used my points for and a bagel. Of course bagel was terrible and barely any cream cheese but tell me why i was done with my latte since again it was made bad today and i go to put it in the sink and a HUGE piece of plastic came out of my cup how do you miss plastic that big? They put ice and HOT coffee over PLASTIC IN MY CUP i have no idea what its from either it has an expiration date. After calling i will be getting a refund but that still doesnt justify i drank a lot of my coffee with PLASTIC in it. I promise you i will never go to a dunkin again especially this one. I do an online order thinking im safe but there PLASTIC i just dont buy them “missing it” no way overall terrible store and clearly not smart people i do not recommend just go to urban buzz or Starbucks save ur money and time.
Atmosphere: 1
Food: 1
Service: 1
Always good coffee with outside seating!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagels, Munchkins Donut Hole Treats, Donuts
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