Very nice employees. Festive fun atmosphere. Great service. My grandaughter's favorite tradition. Strawberry sprinkles donuts and chocolate milk. For me the coffee always fresh and delicious!
Atmosphere: 5
Food: 4
Service: 5
april taylor
9 am, no donuts available, ordered hot sandwiches and hash browns. Both were cold. We both got a few hash browns each. Drink came out after meal and after we went up to ask for it. Went here because it's closest to our house. We wont be back.
Atmosphere: 1
Food: 1
Service: 1
Keith Williams
The slowest mobile app pick up of any Dunkin in town three days in a row waiting over 10 minutes in store after ordering 10 minutes in advance
John Hulfeld
The morning shift during the week is pathetic, espeially the one lady who has a gravel voice, who smokes outside. They never fill a coffee cup up to even close to the top. Prices keep going up, why fill a cup 3/4 full. Worst DD in SWFL
Service: 1
Janice Magill
Because it was 3pm there weren't fresh donuts. I bought a dozen anyway and regretted it. We waited awhile for service even though there were 3 employees there. The coffee was unsweetened and bitter even though it was supposed to be sweet.
Atmosphere: 1
Food: 3
Service: 1
Diogo 1805
They allways send the hashbrowns like that , i had to ask for extra cheese because they always do this and guess what ?? This is the extra ... didnt even got coffee !! Why ?? Because you ask for sugar and cream and they just ignore and dont do it !!!! This is a NO GO DUNKING .. FOR SURE !! 🤬
Atmosphere: 3
Food: 2
Service: 2
Autumn Bock
Service sucks, waited 30 minutes for food items as they weren’t even packed. Never again will I return.
Atmosphere: 1
Food: 1
Kim Kliethermes
Arrived at 10am. Waited about 8-10 cars deep in drive thru line which never moved in ten minutes. Parked and went inside. Third person in line to order. After another 15 minutes, never acknowledged by staff, my order was not taken. Left and will not return. This sadly is not the first time at this location. Went to south location. Three cars back and had my food within 5 minutes. Get your act together!
Atmosphere: 1
Food: 4
Service: 1
Stuart Fennell (F3NN3RS)
Very busy, got wrong order, coffee was quite cold. Would not use again.
Atmosphere: 2
Food: 2
Service: 2
Georgiajohn
Here are some issues with they need to address. Have more staff in early morning shift, incredibly slow at the most important time. Fill the coffee to the top. If you’re paying $3.75 for a coffee, the least you could do is fill the cup the whole way. Stop asking if we want expresso in the coffee. Make more coffee instead of filling it with cream, again not prepared in the early shift.
This location, which had been performing well for several months, has gone WAY downhill again! Whether my coffee will be hot is always a guess. Most days, they have run out of donuts and Munchkins and muffins by 11am-noon, and an employee confided in me that the manager doesn’t order enough baked goods, (they aren’t baked there), and doesn’t care. This employee explained that morale is low, it is a revolving door of unhappy and unreliable employees, and that nobody cares anymore. Very disappointed. Again…
Atmosphere: 3
Food: 1
Service: 2
Aysmarays De Armas
It was sad to see and hear how a lady who works at this mistreated and insulted a Latino, sending him to study English. The poor man left without understanding and never knew all the insults that the lady with a flower stuck in her neck said to him.
Atmosphere: 5
Food: 3
Service: 1
Jo'Le Rogers
I had the pleasure of being served by Emily at the front counter today, February 9, 2025, and I must say, she made my coffee perfectly! Her attention to detail and friendly demeanor made my visit enjoyable. I would give her a 10/10 for her exceptional service. Thank you, Emily, for making my day a little brighter with that delicious coffee
Very nice employees. Festive fun atmosphere. Great service. My grandaughter's favorite tradition. Strawberry sprinkles donuts and chocolate milk. For me the coffee always fresh and delicious!
Atmosphere: 5
Food: 4
Service: 5
9 am, no donuts available, ordered hot sandwiches and hash browns. Both were cold. We both got a few hash browns each. Drink came out after meal and after we went up to ask for it. Went here because it's closest to our house. We wont be back.
Atmosphere: 1
Food: 1
Service: 1
The slowest mobile app pick up of any Dunkin in town three days in a row waiting over 10 minutes in store after ordering 10 minutes in advance
The morning shift during the week is pathetic, espeially the one lady who has a gravel voice, who smokes outside. They never fill a coffee cup up to even close to the top. Prices keep going up, why fill a cup 3/4 full. Worst DD in SWFL
Service: 1
Because it was 3pm there weren't fresh donuts. I bought a dozen anyway and regretted it.
We waited awhile for service even though there were 3 employees there.
The coffee was unsweetened and bitter even though it was supposed to be sweet.
Atmosphere: 1
Food: 3
Service: 1
They allways send the hashbrowns like that , i had to ask for extra cheese because they always do this and guess what ?? This is the extra ... didnt even got coffee !! Why ?? Because you ask for sugar and cream and they just ignore and dont do it !!!! This is a NO GO DUNKING .. FOR SURE !! 🤬
Atmosphere: 3
Food: 2
Service: 2
Service sucks, waited 30 minutes for food items as they weren’t even packed. Never again will I return.
Atmosphere: 1
Food: 1
Arrived at 10am. Waited about 8-10 cars deep in drive thru line which never moved in ten minutes. Parked and went inside. Third person in line to order. After another 15 minutes, never acknowledged by staff, my order was not taken. Left and will not return. This sadly is not the first time at this location. Went to south location. Three cars back and had my food within 5 minutes. Get your act together!
Atmosphere: 1
Food: 4
Service: 1
Very busy, got wrong order, coffee was quite cold. Would not use again.
Atmosphere: 2
Food: 2
Service: 2
Here are some issues with they need to address. Have more staff in early morning shift, incredibly slow at the most important time.
Fill the coffee to the top. If you’re paying $3.75 for a coffee, the least you could do is fill the cup the whole way.
Stop asking if we want expresso in the coffee.
Make more coffee instead of filling it with cream, again not prepared in the early shift.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Dont like any company that won't take cash.
They didn't have any ground coffee for me to buy
Atmosphere: 4
Food: 3
Service: 4
This location, which had been performing well for several months, has gone WAY downhill again! Whether my coffee will be hot is always a guess. Most days, they have run out of donuts and Munchkins and muffins by 11am-noon, and an employee confided in me that the manager doesn’t order enough baked goods, (they aren’t baked there), and doesn’t care. This employee explained that morale is low, it is a revolving door of unhappy and unreliable employees, and that nobody cares anymore. Very disappointed. Again…
Atmosphere: 3
Food: 1
Service: 2
It was sad to see and hear how a lady who works at this mistreated and insulted a Latino, sending him to study English. The poor man left without understanding and never knew all the insults that the lady with a flower stuck in her neck said to him.
Atmosphere: 5
Food: 3
Service: 1
I had the pleasure of being served by Emily at the front counter today, February 9, 2025, and I must say, she made my coffee perfectly! Her attention to detail and friendly demeanor made my visit enjoyable. I would give her a 10/10 for her exceptional service. Thank you, Emily, for making my day a little brighter with that delicious coffee
Atmosphere: 5
Food: 5
Service: 5
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