Dunkin'

1662 NE Pine Island Rd, Cape Coral
(239) 242-2638

Recent Reviews

Sort by
Jeffrey VanWieren

Girls are too busy talking and clueless of what’s going on. Placed an order on the screen and they acted like I didn’t have one.

Atmosphere: 1

Food: 4

Service: 1

Travis Swiney

What a joke

Atmosphere: 1

Food: 1

Service: 1

Raúl

Errbody so niceee like yesss

Atmosphere: 5

Food: 5

Service: 5

Lena Johnson

Have my coffee the way I like it

Atmosphere: 5

Food: 5

Service: 5

Lisa Z

It's Dunkin good!!

Atmosphere: 4

Food: 4

Service: 4

Pam Schultz

Slowest Dunkin in cape

Atmosphere: 5

Food: 5

Service: 5

Jeff Hampton

Door dash should not supersede the customers in your store. The fact the we waited 30 minutes to get food this morning is atrocious. Maybe hiring a few less half baked staff may speed up your service. Just awful. And the cashier is rude as hell. Lazy Shannon.

Atmosphere: 1

Food: 3

Service: 1

mdefran13

Very busy Dunkin. They did not staff appropriately. Waited too long for coffee. There was one employee just sitting there with nothing to do, expediting, when she should have been helping with making coffees

Food: 4

Service: 1

Kaylee Rubio

Absolutely ridiculous!!!!! We waited 27 mins past our order completion for 4 donuts, 2 hasbrowns, and a large frozen chocolate. They got us our drink n hasbrowns in 10 minutes and we waited another 17 for our 4 donuts whilst they gave somebody their munchkins, two uber eats/ DoorDash/ whatever th FOUR DOZEN DONUTS!!! And when I told the lady we were still waiting on our donuts she gave us sass and loudly sighed and said “everybody is waiting on donuts”. Not coming back to this location. We have it three shots. Baseball rules. Three strikes you’re OUT. Photo taken after we got all of our stuff.

Atmosphere: 1

Food: 5

Service: 1

Cheyanne Ward

All the staff were extremely rude and acted as if they didn’t want to be there, they were out of EVERYTHING. 0/10 experience never going back to this one again.

Atmosphere: 1

Food: 1

Service: 1

Kayla Kolodny

Trash
Anytime I go there morning or day my coffee is shit. Bitter bitter bitter so disappointing

Atmosphere: 5

Food: 1

Service: 5

Joanna Scott

Almost every time I go here, even if the drive through is empty, me and any cars in front of me have to wait at the speaker for 3+ minutes before someone talks to you to take your order. Then when you actually get the coffee, it’s almost never full and has at least 1.5 to 2 inches of space from the lid. And that’s even if the order is right. Multiple times I’ve had to go inside after going through the drive through in order to get my drink remade, and almost always get attitude from the workers and ignored for several minutes before they acknowledge or help you. The food is also always hard as a rock. Not good. Seriously needs a change in staff and management.

Atmosphere: 1

Food: 1

Service: 1

Jolibeth Rutherford

These donuts taste like crap! They are so stale and cold!!!! The matcha is watered down and 99% milk! Better off somewhere else

Atmosphere: 1

Food: 1

Service: 1

Katelyn Fay

everyone here is extremely rude. rolling eyes at customers for their mistakes. will not come here again

Atmosphere: 1

Food: 3

Service: 1

John Johnson

DONT STOP HERE FOR COFFEE!!!
Second time mobile order was not started until I arrived, was asked if I had a mobile order then “ok I’ll start the drinks now” NOPE horrible service, slap in the face? I was handed a drink with 1.5” of room, not even a full coffee for $4.50? NAH! Corporate will be hearing about it, when I voiced my concern the team lead wanted to be snippy and offer excuses rather than solutions. STAY AWAY FROM THIS LOCATION PLENTY OF BETTER OTHER DUNKINS WITHIN A FEW MILES!!!

Atmosphere: 1

Food: 1

Service: 1

Loading...