First time using the KFC app. Went smoothly and my order was ready when I arrived.
Atmosphere: 5
Food: 5
Service: 5
Scott Perrier
Over an hour wait in drive through . for a 8 piece meal and that was only because the
Food: 4
Service: 1
Ryan Froh
Just left n they forgot my mashed potatoes and gravy after I told them 3 times, yes I should have checked the bag but seriously how hard ugh
Atmosphere: 1
Food: 5
Service: 1
Emerald Nguyen
This is the worst drive thru experience I went through at this location! Not only did I have to wait 30mins in line which only had 1 car in front of me. Not only that they didn’t have the correct order in place. They charged my card I wanted a refund because of the poor service now I have to wait to get my money back. By far the worst experience with kfc. They need to do better!
Atmosphere: 1
Food: 1
Service: 1
Eddy Mero
They had issues not having the wedges ready, so they offered to give me more wedges and chicken and told me it would be an extra 10-15 min wait. I appreciate the offer but it turned into a half an hour wait while I was parked next to the building. It was just the longer wait that was annoying while my family was hungry at home waiting for me.
Atmosphere: 4
Food: 4
Service: 4
Brenda Sawyer
The girl with the red hair, the short chubby one was yelling at somebody over the intercom. That’s an instant note for me thank you. Have a good day. This was on
Atmosphere: 1
Food: 4
Service: 1
Tom Simmons
Cashier was amazing
Atmosphere: 5
Food: 5
Service: 5
Jessica Ramirez
Unfortunately, my experience at this KFC location was severely disappointing.
The food, service, cleanliness, and decor all fell short of expectations.
The buffet was almost out of chicken, and the food looked like it had been sitting out for hours. The biscuits were rock hard and unappetizing.
When I went back for seconds, the staff seemed unprepared to serve me. The restaurant's cleanliness was also a major issue, with dirty floors, baseboards, and walls.
To make matters worse, the door hardware was broken, and the decor looked outdated. Given the poor experience, we won't be returning to this location...
Atmosphere: 1
Food: 3
Service: 1
Stay Mindful
Management is rude rude rude! ! CUSTOMER BEWARE OF THIS LOCATION!! THIS LOCATION DOESN'T HAVE BUFFET AVAILABLE 👎🏼
After waiting at the counter for 5 or 6 minutes, with no one in front of me, the worker finally came over and apologized and took my order. I said no big deal. I placed my order and went to sit down and wait for it. About 15 minutes later, I was told by the same worker that they were going to drop some fresh fries and to give them about 5 more minutes. I kindly said no problem, I'm just in a hurry to get home and watch some WWE with my family tonight. And I was super nice. Approximately 10 minutes later, I was told that the three breasts that I had added to my order were not ready and they needed another 5 minutes or so. Becoming aggravated, I still remained nice, and sweetly reminded him that I'd already waited 5 minutes that turned into 10 and I just want to get my food and go home. I then waited, and waited, and waited some more. When they finally handed me my order, it had been 36 minutes since I had placed the order and paid for my food. I was handed my beverage cup to fix my drink, and found no ice at the machine but instead of asking for help just decided to leave. Other customers were coming in and just getting ignored and leaving. Upon arriving home 10 minutes later and opening the bucket of chicken, we found that every piece of chicken in the bucket was mushy and the skin with all the flavorings was either peeled off or in a pile of mush. Not one piece of chicken had the coating on it. I paid $35 for three of us to eat, which isn't bad, but after the service and poor quality of the food I'm going to contact the headquarters and try to receive a refund. Yum brands would not want to be represented this way.
Atmosphere: 1
Food: 1
Service: 1
Ivette Razo
Good experience
Atmosphere: 5
Food: 5
Service: 5
Melissa Ayers
Just a reminder...there is a drive thru, but it's NOT fast food. This location is never busy and seems like the food is made in small batches due to that fact. If you show up and they are out of chicken be prepared to wait 20 minutes or longer. The employees are always very nice, but you have to get their attention for assistance. No one stands at the register ready to go.
Atmosphere: 2
Food: 4
Service: 4
Gloria Naughton
I like this KFC a lot more than the one on Cleveland road. The staff on Cleveland are so nice, but they are always out of something whether it be soda, fries, even chicken, which is an under ordering problem it would seem. I have drove further to this KFC because the food was always fresh & they had the correct boxes for the family bundle, putting it all in one pizza style box, but I had gone around 10pm a couple of nights ago and they had me park in a really sketchy spot that wasn't even a legit parking space. When I got my food, the 4 piece of chicken was half un-breaded and one of my fries had a blonde hair on it. I still ate my food, but it was really off-putting to have a hair in my food.
Hard to beat KFC Pot pies
Atmosphere: 5
Food: 5
Service: 5
First time using the KFC app. Went smoothly and my order was ready when I arrived.
Atmosphere: 5
Food: 5
Service: 5
Over an hour wait in drive through . for a 8 piece meal and that was only because the
Food: 4
Service: 1
Just left n they forgot my mashed potatoes and gravy after I told them 3 times, yes I should have checked the bag but seriously how hard ugh
Atmosphere: 1
Food: 5
Service: 1
This is the worst drive thru experience I went through at this location! Not only did I have to wait 30mins in line which only had 1 car in front of me. Not only that they didn’t have the correct order in place. They charged my card I wanted a refund because of the poor service now I have to wait to get my money back. By far the worst experience with kfc. They need to do better!
Atmosphere: 1
Food: 1
Service: 1
They had issues not having the wedges ready, so they offered to give me more wedges and chicken and told me it would be an extra 10-15 min wait. I appreciate the offer but it turned into a half an hour wait while I was parked next to the building.
It was just the longer wait that was annoying while my family was hungry at home waiting for me.
Atmosphere: 4
Food: 4
Service: 4
The girl with the red hair, the short chubby one was yelling at somebody over the intercom. That’s an instant note for me thank you. Have a good day. This was on
Atmosphere: 1
Food: 4
Service: 1
Cashier was amazing
Atmosphere: 5
Food: 5
Service: 5
Unfortunately, my experience at this KFC location was severely disappointing.
The food, service, cleanliness, and decor all fell short of expectations.
The buffet was almost out of chicken, and the food looked like it had been sitting out for hours. The biscuits were rock hard and unappetizing.
When I went back for seconds, the staff seemed unprepared to serve me. The restaurant's cleanliness was also a major issue, with dirty floors, baseboards, and walls.
To make matters worse, the door hardware was broken, and the decor looked outdated. Given the poor experience, we won't be returning to this location...
Atmosphere: 1
Food: 3
Service: 1
Management is rude rude rude! ! CUSTOMER BEWARE OF THIS LOCATION!! THIS LOCATION DOESN'T HAVE BUFFET AVAILABLE 👎🏼
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
After waiting at the counter for 5 or 6 minutes, with no one in front of me, the worker finally came over and apologized and took my order. I said no big deal. I placed my order and went to sit down and wait for it. About 15 minutes later, I was told by the same worker that they were going to drop some fresh fries and to give them about 5 more minutes. I kindly said no problem, I'm just in a hurry to get home and watch some WWE with my family tonight. And I was super nice. Approximately 10 minutes later, I was told that the three breasts that I had added to my order were not ready and they needed another 5 minutes or so. Becoming aggravated, I still remained nice, and sweetly reminded him that I'd already waited 5 minutes that turned into 10 and I just want to get my food and go home. I then waited, and waited, and waited some more. When they finally handed me my order, it had been 36 minutes since I had placed the order and paid for my food. I was handed my beverage cup to fix my drink, and found no ice at the machine but instead of asking for help just decided to leave. Other customers were coming in and just getting ignored and leaving. Upon arriving home 10 minutes later and opening the bucket of chicken, we found that every piece of chicken in the bucket was mushy and the skin with all the flavorings was either peeled off or in a pile of mush. Not one piece of chicken had the coating on it. I paid $35 for three of us to eat, which isn't bad, but after the service and poor quality of the food I'm going to contact the headquarters and try to receive a refund. Yum brands would not want to be represented this way.
Atmosphere: 1
Food: 1
Service: 1
Good experience
Atmosphere: 5
Food: 5
Service: 5
Just a reminder...there is a drive thru, but it's NOT fast food. This location is never busy and seems like the food is made in small batches due to that fact. If you show up and they are out of chicken be prepared to wait 20 minutes or longer. The employees are always very nice, but you have to get their attention for assistance. No one stands at the register ready to go.
Atmosphere: 2
Food: 4
Service: 4
I like this KFC a lot more than the one on Cleveland road. The staff on Cleveland are so nice, but they are always out of something whether it be soda, fries, even chicken, which is an under ordering problem it would seem. I have drove further to this KFC because the food was always fresh & they had the correct boxes for the family bundle, putting it all in one pizza style box, but I had gone around 10pm a couple of nights ago and they had me park in a really sketchy spot that wasn't even a legit parking space. When I got my food, the 4 piece of chicken was half un-breaded and one of my fries had a blonde hair on it. I still ate my food, but it was really off-putting to have a hair in my food.
Atmosphere: 5
Food: 3
Service: 5
It's was awesome and delicious
Atmosphere: 5
Food: 5
Service: 5
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