This place does nothing but rob you, if you order double cheeseburgers, they give you a single patty and half a slice of cheese. And there was a cockroach in our bag. This place is disgusting. Avoid it all costs.
Atmosphere: 1
Food: 1
Service: 1
Andy Burbick
Waited way too long in the Drive-Thru
Katvonsweetz 13
They have people that don’t speak English so your order is always wrong. Dont go unless your food is exactly as it is. They are my know what you don’t want on it cause they don’t understand.
Service: 1
The Robot With Human Hair
This is certainly one of the better McDonald’s in Cape Coral. That said, it’s still McDonald’s so don’t expect a dining experience. I’m mainly impressed that it’s clean and the staff are friendly. The bar as far as expectations is that low when it comes to fast food for me!
Atmosphere: 4
Food: 2
Service: 4
Robert Carrion
Not 24 hours. Waste of gas. Fix your google info 1604 McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Joey Bouza
Fries were so old! Terrible!!!
Atmosphere: 2
Food: 1
Service: 2
Guy Miceli
No one said hello or thank you...
Atmosphere: 3
Food: 3
Service: 1
Jillian Holthaus
Always slow, mess up order. This time we had to go back 3 times to get items correct. Worker very crabby like it's our fault they can't read the order.
Atmosphere: 3
Food: 2
Service: 1
Antonina Kurth
Ok, it's only fast food, I rarely go but I crave it about once a year and like it then🤩
Atmosphere: 1
Food: 3
Service: 3
Rome Bihh
Everytime I get something here, there’s always items missing and I order through the app. Fries were the first thing on the ticket and they weren’t in the bag, how do you mess up orders you do every single days there’s screens and tickets with item lists. I don’t want to fill out feedback again get your mctroubles fixed.
I really try to be patient, but this location is making it hard. Every time I visit, I’m met with bad customer service and a staff that looks overwhelmed and undertrained. It’s clear they’re short on employees, but that doesn’t excuse the attitude or the lack of care.
What frustrates me most is that I never get my vanilla shake the way I ordered it — if I even get it at all. Either they give me the wrong flavor or the shake is half-melted and handed over like an afterthought. I’ve lost count of how many times this has happened.
McDonald’s needs to seriously invest in more staff, better training, and some quality control. I’m not expecting five-star service — just an order that’s actually right. Right now, even that feels like too much to ask.
Atmosphere: 1
Food: 1
Service: 1
Kevin Rueda
My order was all wrong. I ordered a BACON Mcdouble. Get no bacon. Order Strips. Everything is cold. -_-
Atmosphere: 5
Food: 1
Service: 5
Ari
They got bugs the dont clean the lobby and bad attitudes
Atmosphere: 1
Food: 1
Service: 1
Erika Canet
I came to pick up an order and I was waiting for more than 20 minutes, no one even asked me why I was standing there, the music was super loud and the workers talking loudly too
Atmosphere: 1
Food: 4
Service: 1
Joseph Alexander
I asked for my meal with no pickles and received pickles. I speak English. Thank you
This place does nothing but rob you, if you order double cheeseburgers, they give you a single patty and half a slice of cheese. And there was a cockroach in our bag. This place is disgusting. Avoid it all costs.
Atmosphere: 1
Food: 1
Service: 1
Waited way too long in the Drive-Thru
They have people that don’t speak English so your order is always wrong. Dont go unless your food is exactly as it is. They are my know what you don’t want on it cause they don’t understand.
Service: 1
This is certainly one of the better McDonald’s in Cape Coral. That said, it’s still McDonald’s so don’t expect a dining experience. I’m mainly impressed that it’s clean and the staff are friendly. The bar as far as expectations is that low when it comes to fast food for me!
Atmosphere: 4
Food: 2
Service: 4
Not 24 hours. Waste of gas. Fix your google info 1604 McDonalds.
Atmosphere: 1
Food: 1
Service: 1
Fries were so old! Terrible!!!
Atmosphere: 2
Food: 1
Service: 2
No one said hello or thank you...
Atmosphere: 3
Food: 3
Service: 1
Always slow, mess up order. This time we had to go back 3 times to get items correct. Worker very crabby like it's our fault they can't read the order.
Atmosphere: 3
Food: 2
Service: 1
Ok, it's only fast food, I rarely go but I crave it about once a year and like it then🤩
Atmosphere: 1
Food: 3
Service: 3
Everytime I get something here, there’s always items missing and I order through the app. Fries were the first thing on the ticket and they weren’t in the bag, how do you mess up orders you do every single days there’s screens and tickets with item lists. I don’t want to fill out feedback again get your mctroubles fixed.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
I really try to be patient, but this location is making it hard. Every time I visit, I’m met with bad customer service and a staff that looks overwhelmed and undertrained. It’s clear they’re short on employees, but that doesn’t excuse the attitude or the lack of care.
What frustrates me most is that I never get my vanilla shake the way I ordered it — if I even get it at all. Either they give me the wrong flavor or the shake is half-melted and handed over like an afterthought. I’ve lost count of how many times this has happened.
McDonald’s needs to seriously invest in more staff, better training, and some quality control. I’m not expecting five-star service — just an order that’s actually right. Right now, even that feels like too much to ask.
Atmosphere: 1
Food: 1
Service: 1
My order was all wrong.
I ordered a BACON Mcdouble. Get no bacon.
Order Strips. Everything is cold. -_-
Atmosphere: 5
Food: 1
Service: 5
They got bugs the dont clean the lobby and bad attitudes
Atmosphere: 1
Food: 1
Service: 1
I came to pick up an order and I was waiting for more than 20 minutes, no one even asked me why I was standing there, the music was super loud and the workers talking loudly too
Atmosphere: 1
Food: 4
Service: 1
I asked for my meal with no pickles and received pickles. I speak English. Thank you
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