McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
8 NE Pine Island Rd, Cape Coral
(239) 772-5888

About McDonald's

This McDonald's location is often busy, and slow service remains a common complaint. Customers have noted issues with their orders, including having to mix their own McFlurry and long wait times for smoothies. Recent feedback mentions that there are new staff members who may not be fully trained yet, affecting the usual voice and speed of service, especially at the first window. However, an apology was offered for the slow service.

Despite the service challenges, the food is typically described as clean and consistent with the usual McDonald's quality. The restaurant is noted for being super clean, with no dirt or dust visible. The cuisine is always fresh and hot, and a standout item is the chicken McNuggets, which are acknowledged for being more expensive but can be reheated well even after a few days. Customers have also recommended the double filetofish.

The restaurant is located in a busy area with car exhibitions nearby, reminiscent of 8th street in Miami. The self-order kiosks are efficient and user-friendly. While the staff is friendly and prompt with service, it is suggested that they speak clearly to accommodate all customers, especially seniors. Overall, while the service could use improvement, the food quality, cleanliness, and convenient location keep customers returning.

Customers' Favorites

McDonald's Reviews

2.5
306 ratings
Restaurantji Rating
5
28%
4
6%
3
9%
2
12%
1
45%
Food
3.2
Atmosphere
3.0
Service
2.9

Share your opinion about McDonald's

Restaurantji Rating

Share my experience where does it start. Oh that’s open the door and see how dirty. Let’s realize there’s no one at the cash. Register to serve. You were wait on you. Then we have to stand in line at a kiosk. Only see the key off is broken in the message on the Kia says go to the calendar And the person at the register will help you. Oh well, that’s a fantasy no one there. So then you wait in line behind the other people to use the kiosk. 10 minute wait for your meal....read full review

I ordered a bacon mcgriddle this morning and two drinks. I only got one drink and all I got on my Mc girdle. Was just bacon

Pine Island @ Merchant Crossings 2nd time coming through with no lights outside in parking area or drive or street banner , very unsafe and dangerous avoid this location , asked employees before saying Corp responsible for timer of lights untrue

Fix this problem

Read All Reviews(306)

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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