Starbucks

1731 NE Pine Island Rd, Cape Coral
(239) 458-2869

Recent Reviews

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Leighanne Fontaine

late review, better then never. 1/8 5:11pm ive been ordering same simple coffee for yrrrs 3 locations. Its a tall, hot, blonde roast w/ the steamed cream on side. Y do i have to get steamed crm on side u wander bc a. nobody properly steams it or b. i get like a tablespoon of cream which starbck coffee requires alot more. Back to review dom rings me up for a tall hot blonde w/ breve written under it. An upcharge of .70. i ask y does my cream for coffee all of a sudden costs me .70 he (dom) says he doesnt know .. etc that its been like this for 5 mths which was how long he worked there i said so your telling me only milk is free w/ my coffee & he says yes (smh lol).. called bullshit knew mistake asked for mgr. Filled 'Vess' in & asked him since when do i have to pay for my creamer for coffee that sounds a little ridiculous but he went along w/ cashier stating sorry they arent always told the price changes.. goes on & on ..doesnt even bother to look at screen to see my charges just keeps proceeding to tell me that my cream costs extra so i finally tell him, (vess) that mr wrong cashier rang me up a breve.. clearly vess is feeling stupid as he just got done trying to get 70 cents more from me for having cream w/ my coffee smh. He just told cashier mistake & walked away. Wow thats how situations are handled here. Cashier fixed my total & couldnt even apologize for trying to upcharge me.. nice

Atmosphere: 1

Service: 1

Don Dees

Service in the afternoon is horrible, screw the drink order up every time, woke vibes, won’t go back.

Atmosphere: 1

Food: 1

Service: 1

Damian Gonzalez

Drive-Thru service is painfully slow. Not coming back

Atmosphere: 3

Food: 2

Service: 1

Matty

I wanted to compliment the barista on the London fog she made me today. It was the best one I've ever had. Thank you and give her a raise!

brandon wood

They take forever here 26 minutes for one drank...the drive thru line is so long was so long once you get thru it ...your blocked in by the end of it....gotta do better here

Atmosphere: 2

Food: 2

Service: 2

breanna Hersom

I wish they were bigger but they are always crowed because they truly are one of the best. The coffee is worth the wait.

Atmosphere: 5

Food: 5

Service: 5

Tom Burns

This is the WORST Starbucks I have ever been to. 3 times here and will never go back to this one! Slow service is an understatement!! Sat in the drive thru yesterday with just 4 cars in front of me for over 20 minutes for a “Hot” Cappuccino that was cold from probably sitting on the counter. Have been inside to order with pretty similar results. Parking lot is a disaster because they are so slow. Never going back to this one as there are so many much better run locations!

Service: 1

K Ba

Super slow making my online order. I place my order @10:03am and didn’t leave until 10:20am…. What’s the point of placing an order online if it’s going to be that slow.

Service: 1

Vivek Shahani

Ordered uber eats from this Starbucks, this is the second time they have messed up my order and didn’t want to resolve it

Service: 1

Jodi Enders

it's wonderful when you're a vegan and order a vegan item and instead take a bite of chicken and cheese 😑

Food: 1

Service: 1

Dina DiNunzio

Pumpkin muffin and latte yum 😋 😋😋😋

Cassandra Simmons

This place has went down hill this year, I don’t know if it’s under new management or what but whoever did the recent hiring should be fired or at least have their hiring authority revoked. The new employees don’t have any customer service skills, act like they hate their job and really just make the whole experience miserable. Upper management needs to step in asap!

Atmosphere: 1

Food: 1

Service: 1

Kile McDaniel

Drive through line and parking lot was chaotic. Ordered a nitro cold brew and it was given to me without ice and with sweet foam that tasted like alcohol (i believe it went bad). Also saw a RAT run out the back storage area while sitting in the drive through, did not pull my phone out in time to take a photo though.

Atmosphere: 1

Food: 1

Service: 1

Fig

I’ve visited several locations, but this one truly stands out. From the moment I walk in—almost every morning—I’m greeted with such a great atmosphere. There’s a welcoming energy that sets a positive tone for the rest of my day.

I’d especially like to recognize one of your employees, Gaby. When she’s on the floor, particularly making drinks, she never fails to acknowledge me with a warm smile and a cheerful “Good morning” using my name—which is not only impressive but also deeply appreciated. More often than not, my order is already ready by the time I arrive. But even when it’s not, she takes the time to let me know it’s in the works. That kind of attention and care doesn’t go unnoticed.

The entire team seems to work really well together, and that’s not something you see everywhere. There’s clearly a strong sense of teamwork and pride in what they do.

Please share this message with your team—it’s well-deserved and I’m sure it will put a smile on their faces, just as they’ve done for me time and time again.

Atmosphere: 5

Food: 5

Service: 5

Nick Girdner

This is probably the best Starbucks my daughter and I have ever been to. Stephanie helped us and was great! She and the other ladies had a great attitude.

Atmosphere: 5

Food: 5

Service: 5

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