I placed an online order and clearly used the instruction section to request spicy dill pickle chips and to have the sandwich cut into three pieces. Both requests were completely ignored.
Worse, olives were added to my daughter’s sandwich — and we did NOT order olives. They didn’t just add a few either; they loaded it with them. She hates olives, and there were so many that the entire sandwich tasted like them. It had to be thrown away.
I tried calling the store four times between 3:00 PM and 4:30 PM. The phone rang and rang, then disconnected every time. No one answered.
Ignoring written instructions, adding ingredients that weren’t ordered, and being unreachable afterward is unacceptable. Very frustrating experience and a waste of money.
Food: 1
Service: 1
John Stewart
Rude employee that barely speaks English. Call me what you want, America is an English nation, employees should be able to speak baseline English.
Hayley Love
Did a pick up order on subways website just to pick it up and realize that the older lady working two nights ago, completely screwed up our order and put the wrong bread on the wrong sub and the wrong toppings on the other sub, also wanted extra lettuce & tomatoes & they did the opposite of that & gave us BARELY ANY. Worker also complained about the customer who was in there prior stating “they were so difficult & annoying”. Been trying to call & ask for some sort of refund or even gift card as the two out of 3 subs we’re not even eight because they had everything incorrectly on them but they aren’t answering their phone…
Atmosphere: 1
Food: 1
Service: 1
Alex Burris
Had great service, Sandy was very knowledgeable of the menu. She made my day! Tha ks Sandy
Atmosphere: 5
Food: 5
Service: 5
Blizzard Games ETC
Terrible Customer Service, Workers are so rude and unprofessional and very lazy. Don’t Recommend this place.
Atmosphere: 2
Food: 3
Service: 1
Keirn Schroeder
If I could leave no stars I would. This is a wasted space that they call a subway. They never have what you want and are always out of everything. Would not recommend them at all.
Atmosphere: 1
Food: 1
Service: 1
Natheaeyaa Carter
The lettuce was wilted and the gentleman informed us that's all you had with an excuse of it's bad because it went from fridge to bin. The tomatoes were water logged and I added a soda to make it a meal. Then they informed me they didn't have ice for the drinks either. I cancelled my order and left. There are other sub shops close by no need to settle for less than. In fact Publix is in the same parking lot.
Atmosphere: 3
Food: 1
Service: 1
Anthony Fultz
They try to rip u off by telling you the price for the food then they add a tip for there selfs so u think u paid one thing when u paid more ..and when brought up the Spanish lady said I added the tip haha sry but if I added the tip why would I be complaining abt the 10 dollar extra charge I got smh wont be coming back here
Joseph Maxwell
Stopped by Subway today and had a great experience! The staff was super friendly and welcoming, the food was fresh and delicious, and everything came out just right. Enjoyed my meal with a nice cold drink in my Subway cup — perfect all around! Definitely coming back again
Atmosphere: 5
Food: 5
Service: 5
Travis Taylor
We use to go to the subway on Chiquita. We've since Saturday decided to give the one on Santa Barbara a run. There 2 ladies there Sunday and not only did they keep us smiling and laughing but made us 2 amazing subs! It's been year's since I've had a sub like I had Saturday. Well done ladies, thank you!
Very poor service. Walked in to order. We were the only ones there and the man working did not acknowledge that we came in and continued to put cheese on bread. Waited several minutes and then left.
Service: 1
Paulette Peterson
The vegetables looked awful. The bread hard. Radio very very loud. Clean. I took a couple of bites and tossed it. A waste of money
Ryan Fields
I will not be visiting this location or any subway after to day .
Puri Gomez Pesante
I went there on April 14th I didn’t have a good experience they had no meat, no buns and poor service and I didn’t receive all of my food smh 🤦🏻♀️
Nguyen Mai
Poor services. Refused to sell us the new breads saying those are not ready. Force us to use their old breads by saying those are the only available. Then, while we were sitting there eating, they sold the new breads to the 4th customer in line.
Very disappointed with this location.
I placed an online order and clearly used the instruction section to request spicy dill pickle chips and to have the sandwich cut into three pieces. Both requests were completely ignored.
Worse, olives were added to my daughter’s sandwich — and we did NOT order olives. They didn’t just add a few either; they loaded it with them. She hates olives, and there were so many that the entire sandwich tasted like them. It had to be thrown away.
I tried calling the store four times between 3:00 PM and 4:30 PM. The phone rang and rang, then disconnected every time. No one answered.
Ignoring written instructions, adding ingredients that weren’t ordered, and being unreachable afterward is unacceptable. Very frustrating experience and a waste of money.
Food: 1
Service: 1
Rude employee that barely speaks English. Call me what you want, America is an English nation, employees should be able to speak baseline English.
Did a pick up order on subways website just to pick it up and realize that the older lady working two nights ago, completely screwed up our order and put the wrong bread on the wrong sub and the wrong toppings on the other sub, also wanted extra lettuce & tomatoes & they did the opposite of that & gave us BARELY ANY. Worker also complained about the customer who was in there prior stating “they were so difficult & annoying”.
Been trying to call & ask for some sort of refund or even gift card as the two out of 3 subs we’re not even eight because they had everything incorrectly on them but they aren’t answering their phone…
Atmosphere: 1
Food: 1
Service: 1
Had great service, Sandy was very knowledgeable of the menu. She made my day! Tha ks Sandy
Atmosphere: 5
Food: 5
Service: 5
Terrible Customer Service, Workers are so rude and unprofessional and very lazy. Don’t Recommend this place.
Atmosphere: 2
Food: 3
Service: 1
If I could leave no stars I would. This is a wasted space that they call a subway. They never have what you want and are always out of everything. Would not recommend them at all.
Atmosphere: 1
Food: 1
Service: 1
The lettuce was wilted and the gentleman informed us that's all you had with an excuse of it's bad because it went from fridge to bin. The tomatoes were water logged and I added a soda to make it a meal. Then they informed me they didn't have ice for the drinks either. I cancelled my order and left. There are other sub shops close by no need to settle for less than. In fact Publix is in the same parking lot.
Atmosphere: 3
Food: 1
Service: 1
They try to rip u off by telling you the price for the food then they add a tip for there selfs so u think u paid one thing when u paid more ..and when brought up the Spanish lady said I added the tip haha sry but if I added the tip why would I be complaining abt the 10 dollar extra charge I got smh wont be coming back here
Stopped by Subway today and had a great experience! The staff was super friendly and welcoming, the food was fresh and delicious, and everything came out just right. Enjoyed my meal with a nice cold drink in my Subway cup — perfect all around! Definitely coming back again
Atmosphere: 5
Food: 5
Service: 5
We use to go to the subway on Chiquita. We've since Saturday decided to give the one on Santa Barbara a run. There 2 ladies there Sunday and not only did they keep us smiling and laughing but made us 2 amazing subs! It's been year's since I've had a sub like I had Saturday. Well done ladies, thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very poor service. Walked in to order. We were the only ones there and the man working did not acknowledge that we came in and continued to put cheese on bread. Waited several minutes and then left.
Service: 1
The vegetables looked awful. The bread hard. Radio very very loud. Clean. I took a couple of bites and tossed it. A waste of money
I will not be visiting this location or any subway after to day .
I went there on April 14th I didn’t have a good experience they had no meat, no buns and poor service and I didn’t receive all of my food smh 🤦🏻♀️
Poor services. Refused to sell us the new breads saying those are not ready. Force us to use their old breads by saying those are the only available. Then, while we were sitting there eating, they sold the new breads to the 4th customer in line.
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