This subway location is really good. The service and excellent employees'. I been coming to this subway my whole life everyday. I love this subway. Its really clean and spotless.
Suraiya & Estela are the two reasons I keep coming back to this Subway. They are always friendly & make good subs! Please praise them for m! Thank You! Debbie
Atmosphere: 5
Food: 5
Service: 5
Invigor Digital
Employees have the personalities of rocks, bread was disgustingly stale, portions seem smaller than other locations, soda is warm. Will not go here again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
Lisa Casay
They get the orders wrong and don't answer their phone!!
Atmosphere: 4
Food: 3
Service: 3
Scott Shepherd
Service has been ok for me personally, but the operator of this location is not honoring or participating in the corporate promotions such as the $6.99 foot long offer. Very disappointing as it’s a nice way for customers to get a deal in this economy, add some extras, and throw a tip to the sandwich artists. All other locations in Cape Coral are participating in this promotion, just leaving this southwest shop as an outlier. If I’m paying full price I’d recommend any of the local Jimmy John’s, Firehouse Subs, or Jersey Mike’s for better proteins and service over Subway anyway. Ask yourself if the below pictures are acceptable value for a “Ultimate B.M.T.” For $9.99… where’s the actual meat? It’s unclear if this is the operator reducing the chain standards to save money, or staff being inconsistent with ingredients. Just walk next door to Publix and get 4x the sub with real ingredients for $8.
Parking: The parking for Subway makes it extremely convenient to walk over to Publix for their Deli Sandwiches.
Atmosphere: 3
Food: 1
Service: 3
Tina Petersen
Fresh and tasty. Suraiya was very helpful and friendly, I will be returning and telling friends!! Thank You!!
Atmosphere: 5
Food: 5
Service: 5
Chrystle Russo
Didn't follow directions on online order. Food wasn't ready and on the pick up shelf. Whats the point in online ordering?
Atmosphere: 5
Food: 5
Service: 2
Louis Cimp
Gotten the chicken bacon ranch plenty of times using the $7 coupon. Came into this store lady sees me holding coupon then tells me at the end it’s not included. Says on the coupon which subs exlcuded. Maybe follow the coupons y’all mail out
Karen Leepper
My granddaughter gets a sandwich with only lettuce, tomato, cucumber and cheese, no condiments and you give her 4 pieces of cucumber little lettuce and want to charge her for an extra cheese, what about the meat that she is not getting but you’re charging her for not worth it terrible Customer Service. You’re always rude to her so I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
Erin Murphy
We went in on a Saturday at 11 am, and it was completely empty when we got there. We were ordering 4 subs so I was very happy that it was empty and were weren’t slowing any other customers down. The girl behind the counter seemed very inconvenienced by us and was very confused on what goes on the sandwiches listed in the board. There was a bit of a language barrier, which I completely understand, but it didn’t seem like she cared at all about understanding what we wanted. Two workers came out to help make the sandwich, which we were extremely grateful for, but they all were arguing back and forth about what goes on specific sandwiches. All in all, it was just very uncomfortable. They didn’t heat up the meatball subs we ordered and just seemed desperate to push us out the door. I didn’t say anything to them about the sandwiches being toasted cause I understood that they were becoming flustered and at this point we had been in the store for almost 20 minutes. When we went to pay, it took almost 5 minutes for the worker to put the correct sandwiches on the bill and we continuously had to remind her what sandwiches we ordered. As we payed, the card reader scanned the card and payment was taken, but no receipt printed. The worker said that no payment was taken. When I attempted to show the worker that the payment had gone through on my card and on the pin pad, she cut me off and said “pay again”. At this point, I was definitely frustrated and attempted to ask for a manager to help me solve the issue. The worker denied my request for a manager and told me to pay again. At this point there was a line starting to form so I just paid again, but after all the drama, I would never return to this location.
The soup was less than warm. The tables were dirty and the floor was sticky. And the soda area sloppy. And somewhat difficult to understand the people behind the counter.
This subway location is really good. The service and excellent employees'. I been coming to this subway my whole life everyday. I love this subway. Its really clean and spotless.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Chip, Wrap, Chocolate Chip Cookie, Rotisserie-Style Chicken, Doritos Cool Ranch
Suraiya & Estela are the two reasons I keep coming back to this Subway. They are always friendly & make good subs! Please praise them for m! Thank You! Debbie
Atmosphere: 5
Food: 5
Service: 5
Employees have the personalities of rocks, bread was disgustingly stale, portions seem smaller than other locations, soda is warm. Will not go here again
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Subway Club
They get the orders wrong and don't answer their phone!!
Atmosphere: 4
Food: 3
Service: 3
Service has been ok for me personally, but the operator of this location is not honoring or participating in the corporate promotions such as the $6.99 foot long offer. Very disappointing as it’s a nice way for customers to get a deal in this economy, add some extras, and throw a tip to the sandwich artists.
All other locations in Cape Coral are participating in this promotion, just leaving this southwest shop as an outlier. If I’m paying full price I’d recommend any of the local Jimmy John’s, Firehouse Subs, or Jersey Mike’s for better proteins and service over Subway anyway.
Ask yourself if the below pictures are acceptable value for a “Ultimate B.M.T.” For $9.99… where’s the actual meat? It’s unclear if this is the operator reducing the chain standards to save money, or staff being inconsistent with ingredients. Just walk next door to Publix and get 4x the sub with real ingredients for $8.
Parking: The parking for Subway makes it extremely convenient to walk over to Publix for their Deli Sandwiches.
Atmosphere: 3
Food: 1
Service: 3
Fresh and tasty. Suraiya was very helpful and friendly, I will be returning and telling friends!! Thank You!!
Atmosphere: 5
Food: 5
Service: 5
Didn't follow directions on online order. Food wasn't ready and on the pick up shelf. Whats the point in online ordering?
Atmosphere: 5
Food: 5
Service: 2
Gotten the chicken bacon ranch plenty of times using the $7 coupon. Came into this store lady sees me holding coupon then tells me at the end it’s not included. Says on the coupon which subs exlcuded. Maybe follow the coupons y’all mail out
My granddaughter gets a sandwich with only lettuce, tomato, cucumber and cheese, no condiments and you give her 4 pieces of cucumber little lettuce and want to charge her for an extra cheese, what about the meat that she is not getting but you’re charging her for not worth it terrible Customer Service. You’re always rude to her so I won’t be coming back.
Atmosphere: 1
Food: 1
Service: 1
We went in on a Saturday at 11 am, and it was completely empty when we got there. We were ordering 4 subs so I was very happy that it was empty and were weren’t slowing any other customers down. The girl behind the counter seemed very inconvenienced by us and was very confused on what goes on the sandwiches listed in the board. There was a bit of a language barrier, which I completely understand, but it didn’t seem like she cared at all about understanding what we wanted. Two workers came out to help make the sandwich, which we were extremely grateful for, but they all were arguing back and forth about what goes on specific sandwiches. All in all, it was just very uncomfortable. They didn’t heat up the meatball subs we ordered and just seemed desperate to push us out the door. I didn’t say anything to them about the sandwiches being toasted cause I understood that they were becoming flustered and at this point we had been in the store for almost 20 minutes. When we went to pay, it took almost 5 minutes for the worker to put the correct sandwiches on the bill and we continuously had to remind her what sandwiches we ordered. As we payed, the card reader scanned the card and payment was taken, but no receipt printed. The worker said that no payment was taken. When I attempted to show the worker that the payment had gone through on my card and on the pin pad, she cut me off and said “pay again”. At this point, I was definitely frustrated and attempted to ask for a manager to help me solve the issue. The worker denied my request for a manager and told me to pay again. At this point there was a line starting to form so I just paid again, but after all the drama, I would never return to this location.
Food: 1
Service: 1
Restaurantji Recommends
Food was hot, fresh and accurate. Clean store
Atmosphere: 5
Food: 5
Service: 5
Always clean, Always
Atmosphere: 5
Food: 5
Service: 5
The soup was less than warm. The tables were dirty and the floor was sticky. And the soda area sloppy. And somewhat difficult to understand the people behind the counter.
Atmosphere: 1
Food: 2
Service: 2
Always clean, Always
Atmosphere: 5
Food: 5
Service: 5
Always clean, Always
Atmosphere: 5
Food: 5
Service: 5
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