Unfortunately we had a terrible experience last night. It took over 2 hours to get our food. It was cold when it finally arrived. In between we had to ask repeatedly just to get water and drinks. It took an hour just to get our orders in. When asked we were told they were short staffed and were implementing a new computer system. Seemed like they should have tried to work out the kinks before using customers for a trial run. The general manager Angie, was rude and unprofessional. She wasn't apologetic at all. Said her boss was the owners and if we wanted to complain we should email her and she would pass it on to the owners. What a joke. The owners should consider new management before the reputation of this beautiful place is tarnished forever.
Atmosphere: 2
Food: 2
Service: 1
Michelle Ward
Deplorable!!! Horrible service. Do not be in a hurry. Servers and waitresses are unskilled, unorganized and totally at a loss. One hour and thirty minutes to finally get your meal served.
Atmosphere: 3
Food: 1
Service: 1
Big Iron ETG
Worst $25.00 I have ever spent there.
Atmosphere: 2
Food: 1
Service: 2
Russell Elser
They need a thermometer for the food? Medium is rare…
Atmosphere: 4
Food: 1
Service: 3
Gavin Borsky
The crooked grill is one of my favorite places to eat. I took my wife for our anniversary and I had the Lemon Caper Salmon and she ordered the Chicken Marsala. We also ordered the Greek Salad. Everything was downright delicious. I will 1000% go back and I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad
Patrick Vierra
Love the Crooked River Grill. My husband and I love to order and share the Crooked River Burger, Steak Salad and we order Onion Rings as a starter. We can’t seem to order anything else because we are so satisfied with these items. The staff is so nice and it is so clean. We have even ordered drinks and sat outside. Great place to go! I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
christine vierra
Had a wonderful experience here. I went with a group of friends. From the moment I walked in to the moment I left it was a great experience. The food was awesome. The grits were the best I have ever had. I had the Caesar Salad, the Pecan Crusted Grouper and Key Lime Pie. The bar drinks were top notch. The staff was so friendly and treated our group like family. You can also dine outside. I wish I went here sooner. My group of friends and I will definitely meet there again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Crusted Grouper, Caesar Salad, Grits
JAB 33
Wow, what's happened to this place? Since the new owners took over and Chef Jamie left, it's gone to hell. Burger bun was cold and hard as a rock. Burger tasteless. Friends had the shrimp special, said it was flavorless. You can't get a glass of Prosecco and they only had one white wine by the glass. I feel sorry for the servers, they do a good job but the food stinks.Additionally, before this recent dining experience I called and asked if they could host a lunch for 20-30 of our group members. Jamie was great about doing this in the past for us and we always had a good lunch. I'm still waiting for a call back from the GM, almost two weeks later,. The new owners must want this place to fail! Very disappointing all around.
Atmosphere: 2
Food: 2
Service: 4
Connie Phillips
Really good Vibes and wait stafff!
Robert Lee
We were so glad to find a decent restaurant at St James Bay. The food was good, the service was great, and the outside dining was perfect for taking the dog to dinner with us.
Crooked River Grill used to be our go to place for a great prime rib dinner. I used to tell everyone how everything on the menu was fantastic. They no longer serve prime rib. The rib eye steaks we had were just okay. The food quality has diminished but it is still priced as if it is high quality. My chicken fettuccine Alfredo was extremely dry, as was our spinach artichoke dip. It took over 15 mins to take our drink order and over an hour to get our food. The staff was very friendly and explained that they are under new ownership. It was a huge disappointment because there are so few really good places to eat in our area.
Morgen Helmlinger
I’ve had Brooke as our server multiple times and every time she’s FANTASTIC!!! She goes above and beyond!!! We’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Corvette W.S.
Atmosphere is modern and kind of cold. The waitress we had was so nice.
Atmosphere: 4
Food: 5
Service: 5
JILL BELL
Everything but the desserts for thanksgiving buffet was delicious. Not to mention the staff was accommodating and helpful. Even the kitchen chefs were friendly helpful and on top of things.
Atmosphere: 5
Food: 4
Service: 5
Cheryl DeLuca
I so want to like this place as it is close to home. After several tries I don’t think we will be back. My last order was Chicken Marsala. My husband ordered Fettucini Alfredo….both dishes looked alike. Not a drop of Marsala in mine. Obviously the “chef” doesn’t know what this simple dish even is. For the prices it is barely average.
Unfortunately we had a terrible experience last night. It took over 2 hours to get our food. It was cold when it finally arrived. In between we had to ask repeatedly just to get water and drinks. It took an hour just to get our orders in. When asked we were told they were short staffed and were implementing a new computer system. Seemed like they should have tried to work out the kinks before using customers for a trial run. The general manager Angie, was rude and unprofessional. She wasn't apologetic at all. Said her boss was the owners and if we wanted to complain we should email her and she would pass it on to the owners. What a joke. The owners should consider new management before the reputation of this beautiful place is tarnished forever.
Atmosphere: 2
Food: 2
Service: 1
Deplorable!!! Horrible service. Do not be in a hurry. Servers and waitresses are unskilled, unorganized and totally at a loss. One hour and thirty minutes to finally get your meal served.
Atmosphere: 3
Food: 1
Service: 1
Worst $25.00 I have ever spent there.
Atmosphere: 2
Food: 1
Service: 2
They need a thermometer for the food? Medium is rare…
Atmosphere: 4
Food: 1
Service: 3
The crooked grill is one of my favorite places to eat. I took my wife for our anniversary and I had the Lemon Caper Salmon and she ordered the Chicken Marsala. We also ordered the Greek Salad. Everything was downright delicious. I will 1000% go back and I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad
Love the Crooked River Grill. My husband and I love to order and share the Crooked River Burger, Steak Salad and we order Onion Rings as a starter. We can’t seem to order anything else because we are so satisfied with these items. The staff is so nice and it is so clean. We have even ordered drinks and sat outside. Great place to go! I highly recommend it.
Atmosphere: 5
Food: 5
Service: 5
Had a wonderful experience here. I went with a group of friends. From the moment I walked in to the moment I left it was a great experience. The food was awesome. The grits were the best I have ever had. I had the Caesar Salad, the Pecan Crusted Grouper and Key Lime Pie. The bar drinks were top notch. The staff was so friendly and treated our group like family. You can also dine outside. I wish I went here sooner. My group of friends and I will definitely meet there again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pecan Crusted Grouper, Caesar Salad, Grits
Wow, what's happened to this place? Since the new owners took over and Chef Jamie left, it's gone to hell. Burger bun was cold and hard as a rock. Burger tasteless. Friends had the shrimp special, said it was flavorless. You can't get a glass of Prosecco and they only had one white wine by the glass. I feel sorry for the servers, they do a good job but the food stinks.Additionally, before this recent dining experience I called and asked if they could host a lunch for 20-30 of our group members. Jamie was great about doing this in the past for us and we always had a good lunch. I'm still waiting for a call back from the GM, almost two weeks later,. The new owners must want this place to fail! Very disappointing all around.
Atmosphere: 2
Food: 2
Service: 4
Really good Vibes and wait stafff!
We were so glad to find a decent restaurant at St James Bay. The food was good, the service was great, and the outside dining was perfect for taking the dog to dinner with us.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Crooked River Grill used to be our go to place for a great prime rib dinner. I used to tell everyone how everything on the menu was fantastic. They no longer serve prime rib. The rib eye steaks we had were just okay. The food quality has diminished but it is still priced as if it is high quality. My chicken fettuccine Alfredo was extremely dry, as was our spinach artichoke dip. It took over 15 mins to take our drink order and over an hour to get our food. The staff was very friendly and explained that they are under new ownership. It was a huge disappointment because there are so few really good places to eat in our area.
I’ve had Brooke as our server multiple times and every time she’s FANTASTIC!!! She goes above and beyond!!! We’ll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Atmosphere is modern and kind of cold. The waitress we had was so nice.
Atmosphere: 4
Food: 5
Service: 5
Everything but the desserts for thanksgiving buffet was delicious. Not to mention the staff was accommodating and helpful. Even the kitchen chefs were friendly helpful and on top of things.
Atmosphere: 5
Food: 4
Service: 5
I so want to like this place as it is close to home. After several tries I don’t think we will be back. My last order was Chicken Marsala. My husband ordered Fettucini Alfredo….both dishes looked alike. Not a drop of Marsala in mine. Obviously the “chef” doesn’t know what this simple dish even is. For the prices it is barely average.
Atmosphere: 1
Food: 1
Service: 1