Come on you guys can do better $10 and change for a half scoop of steak and when I brought it up the girl literally puts in 2 tiny cubes. I am surprised more people don't walk out like I did. Btw my review went from 5 star to 1 and would do 0 if I could.
Atmosphere: 1
Food: 1
Service: 1
Amlan Ram
Some staffs are extremely rude and will glare at you lol , please grow up chipotle. Learn from chick fil a which is right next you !
Nikki Nykay
Fresh and delicious as usual 😋
Atmosphere: 5
Food: 5
Service: 5
Alliecattz M
It's 8:44pm on a Saturday night. The grill has been cleaned and they are out of everything. No honey chicken, no steak, no barbacoa. Nobody worked as a team. In line 25 mins soda is empty employees angry to be here. Never returnin
Atmosphere: 1
Food: 1
Service: 1
Ric V
Always great service
Atmosphere: 5
Food: 5
Service: 5
The Shoulder Gang
Worker was so rude tonight - I get I’m coming in a little before close but you don’t have to throw your hands up when I ask for a burrito instead of a bowl and complain about not wanting to open another tortilla package 😂😂. I’ve had two jobs in the restaurant industry - one of which I was working alone, closing the store alone, and people would come in 2 minutes before close. I would still act professional and not complain in the customers face. Hire better workers
Service: 1
Samuel Lorenz
just getting real tired of the workers not giving enough in the scoops like bro just give me my chicken stop being scandalous over two small pieces of chicken
Atmosphere: 3
Food: 3
Service: 3
John Hercules
Order online and asked for extra steak did not get it took photo and have video. I always get extra steak just was in a hurry today so I ordered to go that will be last time I do that.
Kev Johnson
Out of several things. When I’m paying full price. They have the stuff but the manager says they can’t touch from the mobile food section, despite grabbing my steak from there . I get a 3 ingredient burrito, so it’s ridiculous they can’t grab a side cup of corn or give a discount for the fact they can’t give it to you despite it being in your face.
The lady prepping the food and the one at the register were great, just the policy is frustrating.
Anthony Romao
The worst chipotle I’ve ever been to, never again! Worst customer serve
I am not one to write a review, but my experience here was so negative. I work in the food industry, and I know how things should go and even thought it may suck, you need to be able to serve customers until closing. I walked in here on Friday at 10:15. They were out of chicken, hard tacos, guac and rice. The guy in the back said he would not be making anymore. I understand the hassle of closing, but refusing to make more food 45 minutes before close is incredibly unprofessional. There chairs were stacked on the tables as well, with tractor machines broken down. I couldn’t help but wonder why they even changed their hours to 11:00 if they would just close all ability to serve by 10:00. I have to agree with every review I’ve seen.
Jay Hughes
Your stores stuck, you have amazing food but your customer service is trash. They can’t even read a screen to make an order correct. We order online as a luxury to not drive to the store so when we have to get our lazy butt off the couch it’s very irritating . Your franchise sucks.
Atmosphere: 1
Food: 5
Service: 1
Andrew Torres
The food is amazing but the service lacks a bit. Always a line and always just one person working the front. Usually clean on the inside but that's usually because no one is ever sitting.
Atmosphere: 2
Food: 4
Service: 2
Tim Winston
Listen to the reviews and do not come here. You cannot show up to this establishment 2 hours within closing unless you want to eat lettuce. They will not refill or have any portions left. When I first walked in, the women at the cashier stated they were only out of steak. I proceeded to the front of the line while the other person made me wait 10 minutes. She came back and told me they have no chicken either. Why couldn’t you just tell me this while I was standing there staring at you? Complete waste of time. Everything here is unprofessional. Will never step foot in this location again. Please don’t waste money on half ass service, food and atmosphere.
Atmosphere: 1
Food: 1
Service: 1
Kali Jordan
They are open until 11 pm but at 9:47 they are all breaking down the line and cleaning the restaurant. The toppings weren’t out to see and choose from the staff just assumed I knew what was available for choices. Didn’t like that experience.
Come on you guys can do better $10 and change for a half scoop of steak and when I brought it up the girl literally puts in 2 tiny cubes. I am surprised more people don't walk out like I did. Btw my review went from 5 star to 1 and would do 0 if I could.
Atmosphere: 1
Food: 1
Service: 1
Some staffs are extremely rude and will glare at you lol , please grow up chipotle. Learn from chick fil a which is right next you !
Fresh and delicious as usual 😋
Atmosphere: 5
Food: 5
Service: 5
It's 8:44pm on a Saturday night. The grill has been cleaned and they are out of everything. No honey chicken, no steak, no barbacoa. Nobody worked as a team. In line 25 mins soda is empty employees angry to be here. Never returnin
Atmosphere: 1
Food: 1
Service: 1
Always great service
Atmosphere: 5
Food: 5
Service: 5
Worker was so rude tonight - I get I’m coming in a little before close but you don’t have to throw your hands up when I ask for a burrito instead of a bowl and complain about not wanting to open another tortilla package 😂😂. I’ve had two jobs in the restaurant industry - one of which I was working alone, closing the store alone, and people would come in 2 minutes before close. I would still act professional and not complain in the customers face. Hire better workers
Service: 1
just getting real tired of the workers not giving enough in the scoops like bro just give me my chicken stop being scandalous over two small pieces of chicken
Atmosphere: 3
Food: 3
Service: 3
Order online and asked for extra steak did not get it took photo and have video. I always get extra steak just was in a hurry today so I ordered to go that will be last time I do that.
Out of several things. When I’m paying full price. They have the stuff but the manager says they can’t touch from the mobile food section, despite grabbing my steak from there . I get a 3 ingredient burrito, so it’s ridiculous they can’t grab a side cup of corn or give a discount for the fact they can’t give it to you despite it being in your face.
The lady prepping the food and the one at the register were great, just the policy is frustrating.
The worst chipotle I’ve ever been to, never again! Worst customer serve
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I am not one to write a review, but my experience here was so negative. I work in the food industry, and I know how things should go and even thought it may suck, you need to be able to serve customers until closing. I walked in here on Friday at 10:15. They were out of chicken, hard tacos, guac and rice. The guy in the back said he would not be making anymore. I understand the hassle of closing, but refusing to make more food 45 minutes before close is incredibly unprofessional. There chairs were stacked on the tables as well, with tractor machines broken down. I couldn’t help but wonder why they even changed their hours to 11:00 if they would just close all ability to serve by 10:00. I have to agree with every review I’ve seen.
Your stores stuck, you have amazing food but your customer service is trash. They can’t even read a screen to make an order correct. We order online as a luxury to not drive to the store so when we have to get our lazy butt off the couch it’s very irritating . Your franchise sucks.
Atmosphere: 1
Food: 5
Service: 1
The food is amazing but the service lacks a bit. Always a line and always just one person working the front. Usually clean on the inside but that's usually because no one is ever sitting.
Atmosphere: 2
Food: 4
Service: 2
Listen to the reviews and do not come here. You cannot show up to this establishment 2 hours within closing unless you want to eat lettuce. They will not refill or have any portions left. When I first walked in, the women at the cashier stated they were only out of steak. I proceeded to the front of the line while the other person made me wait 10 minutes. She came back and told me they have no chicken either. Why couldn’t you just tell me this while I was standing there staring at you? Complete waste of time. Everything here is unprofessional. Will never step foot in this location again. Please don’t waste money on half ass service, food and atmosphere.
Atmosphere: 1
Food: 1
Service: 1
They are open until 11 pm but at 9:47 they are all breaking down the line and cleaning the restaurant. The toppings weren’t out to see and choose from the staff just assumed I knew what was available for choices. Didn’t like that experience.
Atmosphere: 1
Food: 1
Service: 1
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