Wendy's
198 FL-436, Casselberry
(407) 789-3931
Recent Reviews
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I used doordash very frequently for this location. Whoever works weekday mornings needs a raise. Breakfast is ALWAYS on point. On time. Hot and delish (potato wedges have their days) but whoever comes in later and handles fries around noon or two pm and weekdays, needs to be replaced. Never are my fries remotely fresh and burgers are often over dry from the patties sitting too long.
Atmosphere: 5
Food: 3
Service: 5
The people here are really nice. I had put in a large order the night before and for the most part everything was good. It’s just that my chocolate chip cookie was forgotten. I came back the next day to put in another order and I told them about it and they gave me the cookie! I really appreciate it! You guys are so nice!
Atmosphere: 5
Food: 4
Service: 5
Every time I go through the drive thru the food is fresh, hot, tasty, and the perfect amount of condiments. Best drive thru I have been to. I don’t think the employees enjoy their jobs, and I hate to see that, but I hope that is more due to the type of work than the location.
Atmosphere: 3
Food: 5
Service: 3
Disgusting bathrooms made me immediately exit the store.
Atmosphere: 1
I received bad customer service and asked for medium and they gave me small and I told the person who helped me that it was medium and not small and they didn't want to fix it. This is the first Wendy's where I have received bad service. What a shame. Is possible number the corporate thank you
me llevé una mala atencion al cliente y pedi medium y me dieron small y le dije a quien me atendio que es medium y no small y no quizo arreglarlo es el primer Wendys que recibo mala atencion que lastima
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service .
long wait time
Atmosphere: 1
Food: 1
Service: 1
Was charged for a dipping sauce when I clearly paid for it on the app.miserable people trying to make others upset but I just paid for it. It’s only certain type of people that charge you for sauces. I hope the 54 cents helps your company out 😘
Service: 1
We always have a great experience at this location! Crystal is usually in the drive through when we come and she’s always so nice and makes us come back! Everybody has always been great so we come here at least once a week
Atmosphere: 5
Food: 5
Service: 5
Had a 5 dollar bill that was torn just a little all parts were there and they REFUSED to take the money. If your manager cannot override the machine to give your customers good service
Above my expectations. Good food for a reasonable price, quick service.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was just right, and the employee Alan was very friendly and nice. We had more, but we ate it all because it was good.
Kid-friendliness: No area for kids.
Atmosphere: 5
Food: 5
Service: 5
Ordered spicy chicken sandwich:
Taste: bland, no spice or sauce
Cost: 6:50 to expense to quality
Atmosphere: take out joint bathroom need looked at
Return: probably not
Atmosphere: 2
Food: 1
Service: 3
very kind and patient staff
Atmosphere: 4
Food: 4
Service: 5
I’ve been here three times and their food is absolutely amazing I’ve never had any problems from them. Food is always fresh customer service is great I love it👍🏿🙂.
Spanish lady red lipstick talked to coworkers the entire time never stopped, never offered hospitality or said Anything to help with the kiosk or anything 30 min. No body sayed anything do i need help i have 2 kids...smh she is the worst manager ..
Atmosphere: 1
Food: 4
Service: 1
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