Planet Smoothie

I love it here, great smoothies and customer service!

Atmosphere: 5

Food: 5

Service: 5

I order an Acai bowl on the App from the Champion Gate Store #19201. I got a call from the delivery guy stating that he was unable to deliver my purchase due to a vehicle accident on the 547 and to contact the store for further information. I drove to the store after calling the number that was provided numerous times and did not get a response. When I went into the store I spoke with a Young man of Indian or middle eastern decent and explain the situation with my delivery not being made. I then proceeded to show him the message from the App. and asked for either my ordered Acai bowl or a refund. The young man then proceeded to tell me if I wanted another bowl I would have to pay for it and I wasn't able to get a refund because he personally made my bowl and he knows it was sent out with the delivery guy. I once again showed him the notification stating that the order was not completed. At this point he became agitated and seem not to know what to do. I asked him to call his store manager to let him know what the issue was. After waiting for 10 minutes he came back and angrily stated that the manager instructed him to make my bowl. He was so agitated I felt the need to watch him make my bowl in fear that he might do something to my order. It was a shame that I could not get a refund because I won't be giving Champaigns Gate Planet Smoothie Sore #19201 any further business. They all need to be retrained in customer service and how to respond when something happens and they're not sure how to handle the situation. I'm not a customer is always right kind of person but damn if I not going to stand on business when I know I right 🙃 Thank You Sore Manager Gil for making the attempt to make things right.

Atmosphere: 3

Food: 5

Service: 1

Amazing service

Atmosphere: 5

Food: 5

Service: 5

Thanks Gill your amazing will be back again tomorrow

Atmosphere: 5

Food: 5

Service: 5

Hands down best smoothies. The planet smoothie in my area closed and I have been heartbroken. The first thing I did on vacation was to look one up, it was just as good as I remembered. We tried something new. The banana pudding pie I think was the name. It was heaven through a straw.

Atmosphere: 5

Food: 5

Service: 5

Well trained employees. Highly recommend

Atmosphere: 4

Food: 5

Service: 5

Stopped by with part of our baseball team. The woman who helped us was so nice and did a quick overview of the menu for those who hadn’t been before and was super efficient in getting our order complete

Atmosphere: 5

Food: 5

Service: 5

Great experience from the moment you walk in. Very clean. Nijail was very sweet and helpful

Atmosphere: 5

Food: 5

Service: 5

My girls were thrilled that they had açaí bowls. Served was very friendly.

Atmosphere: 5

Food: 5

Service: 5

Great Service and Great Bowl from Nijael

Atmosphere: 5

Food: 5

Service: 5

I love Planet Smoothie! I always come here after my workouts. The crew is always so nice and get my order right every time! Special shout out to Nijael for being kind and making a great smoothie!

Atmosphere: 5

Food: 5

Service: 5

Dragon fruit bowls, Time to dig in!

Atmosphere: 5

Food: 5

Service: 5

Cool people

Atmosphere: 5

Food: 5

Service: 5

Went this morning at 8:47 am and it was completely closed . They should post it on google.

You can tell they take pride in crafting the perfect drink every time. Whether you’re craving something refreshing or looking for a healthy boost, they’ve got a great variety of options to choose from.

The customer service is also top-notch, friendly, welcoming, and helpful.

If you’re looking for a spot with delicious, healthy drinks and outstanding service, this is it. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5