The night manager Michelle is awsome!! Google maps says they are open til 12 but they actually close at 11. The night before we didn’t receive our full order of mozzarella sticks and she made us a replacement even though they were closed!! Thank you so much💕
Atmosphere: 4
Food: 4
Service: 5
Candy
I ordered a chicken sandwich around 9:30pm last week. Then around midnight the worst food poisoning symptoms began. Hadn’t eaten all day so it was definitely Burger King. Not worth it, I had to take the following day off work. Just posting to warn ppl. Take the advice or leave it.
Atmosphere: 5
Food: 1
Service: 5
Whitney Albright
The one on 50 is terrible always a problem unless the one guy is there and he's not even a manager.
Atmosphere: 1
Food: 1
Service: 1
Amanda Brooke
Honestly I’m in looooove so I’m 9 month pregnant and can’t eat much but I loooooove their bacon king and I had my husband ask them to cut it for me and ahhhh they did!! So sweet I’ve never had an issue with this Burger King the workers are amazing and their food is always made to perfection! I work right down the street and love going to them for lunch
Atmosphere: 5
Food: 5
Service: 5
Emrah Can
We ordered 2 impossible whoppers with small fries and now both of us having a terrible stomach pain, we were able to watch the lady was preparing the burgers without GLOVES...
Atmosphere: 1
Food: 1
Service: 1
Brandon Wood
Not open during their stated hours
andres jimenez
Manager it’s the best! She was very nice with me 🙌🏻
Atmosphere: 5
Food: 5
Service: 5
Karena
Regina is the best! Very friendly! She needs to be the next GM😊 she rocks!!!!
Atmosphere: 5
Food: 5
Service: 5
Mark Boyce
Beautiful new well-kept facility, great team in place, watch the planes land @ PIE! Best BK in Tampa Bay imo.
Gina is awesome she's always energetic and polite great customer service!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Mel Knoll
Gina brightens my day with a big smile always has my drink order waiting he happy and bubbly personality makes my morning since my wife died always asking me how am I doing and my kids...its great too see someone display empathy for a change and finding a way too keep moving forward thank you gina
Atmosphere: 5
Food: 5
Service: 5
Sally
If you're going here in the morning you might as well just pick the other Burger King 5 minutes down the road the manager in the morning Regina has a terrible nasty attitude about everything every single morning should not be in a customer service position let alone a manager I cannot imagine how she treats her own employees if she treats the customers the way she does I would avoid this restaurant entirely as a customer as a person looking for a job just to avoid this environment completely. I understand a fast food job may not be that most fulfilling job but one person cannot have a bad day every single day it's just not possible and to be a front of House customer service representative it is definitely a shame. Also what is a shame is they have a sign on the window asking for people to donate to Burger King employees instead of the company just giving the employees raises so sad will not be returning...
Atmosphere: 1
Food: 4
Service: 1
jesse wright
Absolutely love this location. Pedro went above and beyond with his customer service. The food was excellent as well. 5 stars for sure. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Lu Von
Terrible customer service – disappointing experience
I had a very unpleasant experience at this Burger King today. I ordered my meal to dine in, and I noticed they were skipping orders. I politely asked how long my order would take, and the person who attended me — Gina — responded rudely: “when it’s your turn, I’m alone.” I replied that they should follow the order of the tickets, and her answer was even worse: “let me do my job!”
I’ve worked in the hospitality industry for 22 years, and I know that real training shows under pressure. If you can’t work under pressure and you’re rude to customers, you are not properly trained.
I asked for a refund because her attitude was unacceptable. At the beginning, she asked if I wanted the receipt, and I said no. When I requested my money back, she refused to help me unless I told her exactly what I had ordered — clearly a retaliatory move for asking for a refund. That is not the customer’s responsibility.
Honestly, a simple smile and a little grace could’ve solved everything without this escalating into such an unpleasant situation. As customers, we understand when things get busy, but disrespect is never acceptable.
Fast food should have a working ticket system and clear timing standards — that’s why we come here in the first place, to get food quickly and efficiently. If that can’t be met, the very least we expect is to be treated with basic human courtesy. Very disappointed.
The night manager Michelle is awsome!! Google maps says they are open til 12 but they actually close at 11. The night before we didn’t receive our full order of mozzarella sticks and she made us a replacement even though they were closed!! Thank you so much💕
Atmosphere: 4
Food: 4
Service: 5
I ordered a chicken sandwich around 9:30pm last week. Then around midnight the worst food poisoning symptoms began. Hadn’t eaten all day so it was definitely Burger King. Not worth it, I had to take the following day off work. Just posting to warn ppl. Take the advice or leave it.
Atmosphere: 5
Food: 1
Service: 5
The one on 50 is terrible always a problem unless the one guy is there and he's not even a manager.
Atmosphere: 1
Food: 1
Service: 1
Honestly I’m in looooove so I’m 9 month pregnant and can’t eat much but I loooooove their bacon king and I had my husband ask them to cut it for me and ahhhh they did!! So sweet I’ve never had an issue with this Burger King the workers are amazing and their food is always made to perfection! I work right down the street and love going to them for lunch
Atmosphere: 5
Food: 5
Service: 5
We ordered 2 impossible whoppers with small fries and now both of us having a terrible stomach pain, we were able to watch the lady was preparing the burgers without GLOVES...
Atmosphere: 1
Food: 1
Service: 1
Not open during their stated hours
Manager it’s the best!
She was very nice with me 🙌🏻
Atmosphere: 5
Food: 5
Service: 5
Regina is the best! Very friendly! She needs to be the next GM😊 she rocks!!!!
Atmosphere: 5
Food: 5
Service: 5
Beautiful new well-kept facility, great team in place, watch the planes land @ PIE! Best BK in Tampa Bay imo.
Atmosphere: 5
Food: 5
Service: 5
Ehh it's the king 🤷🏽♀️
Restaurantji Recommends
Gina is awesome she's always energetic and polite great customer service!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Gina brightens my day with a big smile always has my drink order waiting he happy and bubbly personality makes my morning since my wife died always asking me how am I doing and my kids...its great too see someone display empathy for a change and finding a way too keep moving forward thank you gina
Atmosphere: 5
Food: 5
Service: 5
If you're going here in the morning you might as well just pick the other Burger King 5 minutes down the road the manager in the morning Regina has a terrible nasty attitude about everything every single morning should not be in a customer service position let alone a manager I cannot imagine how she treats her own employees if she treats the customers the way she does I would avoid this restaurant entirely as a customer as a person looking for a job just to avoid this environment completely. I understand a fast food job may not be that most fulfilling job but one person cannot have a bad day every single day it's just not possible and to be a front of House customer service representative it is definitely a shame. Also what is a shame is they have a sign on the window asking for people to donate to Burger King employees instead of the company just giving the employees raises so sad will not be returning...
Atmosphere: 1
Food: 4
Service: 1
Absolutely love this location. Pedro went above and beyond with his customer service. The food was excellent as well. 5 stars for sure. I will be back!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service – disappointing experience
I had a very unpleasant experience at this Burger King today. I ordered my meal to dine in, and I noticed they were skipping orders. I politely asked how long my order would take, and the person who attended me — Gina — responded rudely: “when it’s your turn, I’m alone.” I replied that they should follow the order of the tickets, and her answer was even worse: “let me do my job!”
I’ve worked in the hospitality industry for 22 years, and I know that real training shows under pressure. If you can’t work under pressure and you’re rude to customers, you are not properly trained.
I asked for a refund because her attitude was unacceptable. At the beginning, she asked if I wanted the receipt, and I said no. When I requested my money back, she refused to help me unless I told her exactly what I had ordered — clearly a retaliatory move for asking for a refund. That is not the customer’s responsibility.
Honestly, a simple smile and a little grace could’ve solved everything without this escalating into such an unpleasant situation. As customers, we understand when things get busy, but disrespect is never acceptable.
Fast food should have a working ticket system and clear timing standards — that’s why we come here in the first place, to get food quickly and efficiently. If that can’t be met, the very least we expect is to be treated with basic human courtesy. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
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