our FAVORITE ice cream place cause their sundaes are delicious. but sadly we definitely will NEVER be coming back here. to say your staff is AWFUL is truly an understatementā¦.. if you show up between 7-9pm all lights/open sign is on, but staff is no where to be found even when you ring the bell or knock on the window you are waiting 15+ minutes. staff is SO extremely rude, it seems like itās a bother you are there. no hello, no thank you, no enjoy, nothing. itās hard to even get your order in because they just rush you and say are you done!? so incredibly rude, donāt acknowledge you, roll their eyes at you, get combative, and get an attitude with you. tonight was our last straw, my boyfriend and i came here, and we both got sundaes, i SPECIFICALLY, specifically said NO NUTS for my boyfriends sundae, i wanted all toppings, so did he, EXCEPT NUTS, i made that very clear she even repeated it back to me and wrote down no nuts. she then comes out with it and said she put it in a large cup even though we got medium, because she put too much cherry, and then he proceeded to ask what kind of nuts these are? immediately she had attitude and said UM THEYRE JUST NUTS?! ARE YOU ALLERGIC OR SOMETHING??! and i stepped in and said well i specifically said NO NUTS on his sundaeā¦.and she started to immediately get combative and loud and said NO I ASKED YOU IF YOU WANTED ALL TOPPINGS ON BOTH AND YOU SAID YES. and i said yes but i specifically said no nuts for the second order, like im sorry can i not order two different types of orders? the workers are incompetent and ALWAYS mess up our orders everytime, iāve even gone before and asked for a sundae with all toppings and received NONE. again, the products themselves are great, but the staff and customer service is what is truly causing me and many others to never come to your establishment again, itās a shame honestly to have rude, lazy, disrespectful and entitled young girls working at what could be an awesome business. as far as tonightās situation, you may want to educate and stress the importance of stuff like this with your staff. thank god my boyfriend DOESNT have a nut allergy, but say he did, and he didnāt see the nuts, and just started eating, would she be okay with getting sued due to her purposely putting nuts on his sundae cause she was irritated they had customers and couldnāt sit there and do nothing? this is a real life scenario and truly would have been a larger issue had he been actually allergic to nuts, either way, he doesnāt need to be allergic to not want nuts, so they ruined his sweet treat for the night. i am beyond frustrated and have never experienced such awful humans EVER. this is ridiculous and should be reported seriously.
Atmosphere: 1
Food: 5
Service: 1
Cheryl Misercola
Best ice cream in clearwater. Always go when I'm in town visiting.
Best chocolate shake I have ever had!! Can't wait to go back there again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream, Hot Fudge Sundae
Lauren Toney
My bf and I love this place. We moved away from the area and we still talk about how good Dairy Kurl ice cream is. We will probably make a point to come by any time we're in the area again lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cones
F T
The good: excellent service today 11/5/24 around 1pm. The regular banana split was huge and delicious. 5 stars for the service alone.
The not so good: the place looks beat up. Could use a paint job, and it looks like the sign was blown by the storm.
Bottom line: 5 stars for the service, the ice cream, and portions. Would definitely come again.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Banana Split
Natan Agami
This place is a staple. Their variety of pics creams and shakes, and frozen treats are awesome! Aside from the number of flavors they have, the people who are serving are always so nice. A smile goes a long way to make the whole ice cream experience magical. They've been here forever, and their quality is what makes them better than all chain stores. Local businesses like these survive thanks to their focus on flavor and service.
Atmosphere: 5
Food: 5
Service: 5
Iris Rivera
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Kimber Bellant
Love this place!! I come every day for the polar ice šā¤ļøso good... Employees are so sweet!! Really hoping tigers blood, pineapple banana,and Pina colada š„„ comes back !! I've been waiting months everyday hoping to see at least one or both or all . They are what I really come for ..all my friends love those favors too!!! This is a wonderful family owned by Clearwater residents store!! They are born and raised local and keep this and other small businesses alive!! Help them help us (the community) grow and flourishš
Great tasting ice cream, fair prices, and friendly staff.
Lisa Palermo-Ramjattan
Great tasting ice cream, fair prices, and friendly staff.
Gladiator Recovery
Mara was fantastic. She was working alone when a whole group of people started walking up and she handled it like a champ. Smile on her face, good attitude and the ice cream was amazing. Iāll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Dusty
Have been going here off and on for over 30 years. Last week. I got a cone for just under $5 and sadly, it was as soft as a milkshake. Soft serve ice cream should be served at a perfect temperature or not at all. The man working the window was a doll; very nice manner.
Great service š„° prices are wonderful and ice cream was very yummy! Even on a cold day it was an amazing visit. Don't miss this gem!
Atmosphere: 5
Food: 5
Service: 5
The taco ice cream was extra huge. It can be shared.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Vanilla Chocolate Swirl Ice Cream Cone
our FAVORITE ice cream place cause their sundaes are delicious. but sadly we definitely will NEVER be coming back here. to say your staff is AWFUL is truly an understatementā¦..
if you show up between 7-9pm all lights/open sign is on, but staff is no where to be found even when you ring the bell or knock on the window you are waiting 15+ minutes. staff is SO extremely rude, it seems like itās a bother you are there. no hello, no thank you, no enjoy, nothing. itās hard to even get your order in because they just rush you and say are you done!? so incredibly rude, donāt acknowledge you, roll their eyes at you, get combative, and get an attitude with you.
tonight was our last straw, my boyfriend and i came here, and we both got sundaes, i SPECIFICALLY, specifically said NO NUTS for my boyfriends sundae, i wanted all toppings, so did he, EXCEPT NUTS, i made that very clear she even repeated it back to me and wrote down no nuts. she then comes out with it and said she put it in a large cup even though we got medium, because she put too much cherry, and then he proceeded to ask what kind of nuts these are? immediately she had attitude and said UM THEYRE JUST NUTS?! ARE YOU ALLERGIC OR SOMETHING??! and i stepped in and said well i specifically said NO NUTS on his sundaeā¦.and she started to immediately get combative and loud and said NO I ASKED YOU IF YOU WANTED ALL TOPPINGS ON BOTH AND YOU SAID YES. and i said yes but i specifically said no nuts for the second order, like im sorry can i not order two different types of orders? the workers are incompetent and ALWAYS mess up our orders everytime, iāve even gone before and asked for a sundae with all toppings and received NONE. again, the products themselves are great, but the staff and customer service is what is truly causing me and many others to never come to your establishment again, itās a shame honestly to have rude, lazy, disrespectful and entitled young girls working at what could be an awesome business. as far as tonightās situation, you may want to educate and stress the importance of stuff like this with your staff. thank god my boyfriend DOESNT have a nut allergy, but say he did, and he didnāt see the nuts, and just started eating, would she be okay with getting sued due to her purposely putting nuts on his sundae cause she was irritated they had customers and couldnāt sit there and do nothing? this is a real life scenario and truly would have been a larger issue had he been actually allergic to nuts, either way, he doesnāt need to be allergic to not want nuts, so they ruined his sweet treat for the night. i am beyond frustrated and have never experienced such awful humans EVER. this is ridiculous and should be reported seriously.
Atmosphere: 1
Food: 5
Service: 1
Best ice cream in clearwater. Always go when I'm in town visiting.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Chocolate Swirl Ice Cream Cone
Best chocolate shake I have ever had!! Can't wait to go back there again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream, Hot Fudge Sundae
My bf and I love this place. We moved away from the area and we still talk about how good Dairy Kurl ice cream is. We will probably make a point to come by any time we're in the area again lol
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cones
The good: excellent service today 11/5/24 around 1pm. The regular banana split was huge and delicious. 5 stars for the service alone.
The not so good: the place looks beat up. Could use a paint job, and it looks like the sign was blown by the storm.
Bottom line: 5 stars for the service, the ice cream, and portions. Would definitely come again.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Banana Split
This place is a staple. Their variety of pics creams and shakes, and frozen treats are awesome! Aside from the number of flavors they have, the people who are serving are always so nice. A smile goes a long way to make the whole ice cream experience magical. They've been here forever, and their quality is what makes them better than all chain stores. Local businesses like these survive thanks to their focus on flavor and service.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Love this place!! I come every day for the polar ice šā¤ļøso good... Employees are so sweet!! Really hoping tigers blood, pineapple banana,and Pina colada š„„ comes back !! I've been waiting months everyday hoping to see at least one or both or all . They are what I really come for ..all my friends love those favors too!!! This is a wonderful family owned by Clearwater residents store!! They are born and raised local and keep this and other small businesses alive!! Help them help us (the community) grow and flourishš
Vegetarian options: Polar ice ,gelati,
Kid-friendliness: Kids will love this
Wheelchair accessibility: Anyone can access āæ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream, Banana Split, Root, Hot Fudge Sundae, Nutella, Cookie Butter Sundae, Waffle, Butterfinger, Butterscotch, Chocolate Mint, Hot Fudge, Hot Dogs, Vanilla Chocolate Swirl Ice Cream Cone, Chocolate Chip, Fudge, Waffle Cones, Nutella Sundae, Sundae, Pineapple Sundae
Restaurantji Recommends
Great tasting ice cream, fair prices, and friendly staff.
Great tasting ice cream, fair prices, and friendly staff.
Mara was fantastic. She was working alone when a whole group of people started walking up and she handled it like a champ. Smile on her face, good attitude and the ice cream was amazing. Iāll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Have been going here off and on for over 30 years. Last week. I got a cone for just under $5 and sadly, it was as soft as a milkshake. Soft serve ice cream should be served at a perfect temperature or not at all. The man working the window was a doll; very nice manner.
Atmosphere: 3
Food: 3
Service: 5
Not so great. Just regular soft ice cream
Atmosphere: 2
Food: 2
Service: 4
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