Super mad order from here daily and my intire.meal today came burnt, not even able to chew the bacon it's burned hard as rocks and the number attached to this store doesn't work. Go figure
Food: 1
Service: 1
Shannon Lesko
Cook the bacon longer. This is the only Dunkin Donuts that refuses to cook their bacon CRISPY. 3 times I have ordered it from this store and all 3 times it's like it's barely cooked. Even if you ask for the bacon CRISPY and COOKED like every other DD, you don't get it.
Food: 1
Service: 3
Robin Perez
Very nice people always helping with my order and very polite, even when busy still make time for customers, only complate is small parking and drive through, but still polite and always get my food on time even when in a rush
Atmosphere: 5
Food: 5
Service: 5
Michelle Williams
This is my spot to get coffee almost daily or when I run out of cream. The employees are cool and the coffee is always on point!
Food: 5
Service: 5
Emma Marquis
So, I used to go to this Dunkin regularly. It was my favorite for a while and one guy, Maurice, always got my order right. Lately, though, the service has been terrible! They don't repeat the orders to make sure it's correct, they have gotten things so wrong, it's shocking. For example, my mother ordered a whole grain bagel. On the receipt it says "everything bagel" and they gave her a plain... I worked at the one on Highland, so I know the ins and outs, so this is unacceptable. I miss Maurice. These kids need better training.
Atmosphere: 1
Food: 3
Service: 1
Haydee Syffus
The bagel sandwich was just barely warm, and it was very dry. The coffee was delicious, and the hash browns had a chemical taste to it. The service at the drive thru was fast and very pleasant.
Atmosphere: 3
Food: 2
Service: 5
Holly Wilson
Absolutely ridiculously poor service, I have come here a few times per week for years, today I was told in the drive through “ we aren’t making food because we are short staffed”. I’ve never heard this at any establishment in my life. A frozen bacon egg and cheese sandwich takes like 2 minutes in their microwave, there was no one if front of me or behind me when he reiterated this at the window, and only 1 person at the counter receiving their bag at that time. Definitely not coming back.
Jose B
Missed the drive thru window while it was pouring rain and they made me go around again and queue up.
Lost about 15-20minutes. They could have just taken my order through the window.
Their excuse was “we have more cars behind you.” Drove back around and was put on hold. The people operating the drive thru need to speak CLEARLY AND LOUDLY.
Atmosphere: 1
Food: 1
Service: 1
Maritza Torres
After a while I go to have breakfast and the service is still just as good but I was surprised that when I ordered a sandwich the bread was cold and they didn't take the trouble to heat it up like other times...I hope they improve again.
Atmosphere: 4
Food: 2
Service: 5
victoria W
I've worked for dunkin for years so I completely understand the rush but it doesn't excuse the customer service. The ladies working between 1-1:30pm were very rude to not only myself but another customer in the lobby, they even laughed at the fact in front of us. I had to repeat my drink order at least five times and it was still wrong and she got an attitude when I asked her to fix it.
Shoutout to Leroy and the team for the iced coffee this morning
Atmosphere: 5
Food: 5
Service: 5
victoria william
I've worked for dunkin for years so I completely understand the rush but it doesn't excuse the customer service. The ladies working between 1-1:30pm were very rude to not only myself but another customer in the lobby, they even laughed at the fact in front of us. I had to repeat my drink order at least five times and it was still wrong and she got an attitude when I asked her to fix it.
Atmosphere: 3
Food: 3
Service: 1
Piper
Would give 4.5 stars if I could... Love their chocolate donut holes! On one recent visit, the coffee, which is usually hot (which is how I like it) was only moderately so. Otherwise ?
Jesse Caya
Everything was as expected except for Dr Dre’s What’s the Difference playing loudly with all the explicit lyrics while my daughters and I were trying to enjoy our after-church donuts?
Super mad order from here daily and my intire.meal today came burnt, not even able to chew the bacon it's burned hard as rocks and the number attached to this store doesn't work. Go figure
Food: 1
Service: 1
Cook the bacon longer. This is the only Dunkin Donuts that refuses to cook their bacon CRISPY. 3 times I have ordered it from this store and all 3 times it's like it's barely cooked. Even if you ask for the bacon CRISPY and COOKED like every other DD, you don't get it.
Food: 1
Service: 3
Very nice people always helping with my order and very polite, even when busy still make time for customers, only complate is small parking and drive through, but still polite and always get my food on time even when in a rush
Atmosphere: 5
Food: 5
Service: 5
This is my spot to get coffee almost daily or when I run out of cream. The employees are cool and the coffee is always on point!
Food: 5
Service: 5
So, I used to go to this Dunkin regularly. It was my favorite for a while and one guy, Maurice, always got my order right. Lately, though, the service has been terrible! They don't repeat the orders to make sure it's correct, they have gotten things so wrong, it's shocking. For example, my mother ordered a whole grain bagel. On the receipt it says "everything bagel" and they gave her a plain... I worked at the one on Highland, so I know the ins and outs, so this is unacceptable. I miss Maurice. These kids need better training.
Atmosphere: 1
Food: 3
Service: 1
The bagel sandwich was just barely warm, and it was very dry. The coffee was delicious, and the hash browns had a chemical taste to it. The service at the drive thru was fast and very pleasant.
Atmosphere: 3
Food: 2
Service: 5
Absolutely ridiculously poor service, I have come here a few times per week for years, today I was told in the drive through “ we aren’t making food because we are short staffed”. I’ve never heard this at any establishment in my life. A frozen bacon egg and cheese sandwich takes like 2 minutes in their microwave, there was no one if front of me or behind me when he reiterated this at the window, and only 1 person at the counter receiving their bag at that time. Definitely not coming back.
Missed the drive thru window while it was pouring rain and they made me go around again and queue up.
Lost about 15-20minutes. They could have just taken my order through the window.
Their excuse was “we have more cars behind you.” Drove back around and was put on hold. The people operating the drive thru need to speak CLEARLY AND LOUDLY.
Atmosphere: 1
Food: 1
Service: 1
After a while I go to have breakfast and the service is still just as good but I was surprised that when I ordered a sandwich the bread was cold and they didn't take the trouble to heat it up like other times...I hope they improve again.
Atmosphere: 4
Food: 2
Service: 5
I've worked for dunkin for years so I completely understand the rush but it doesn't excuse the customer service. The ladies working between 1-1:30pm were very rude to not only myself but another customer in the lobby, they even laughed at the fact in front of us. I had to repeat my drink order at least five times and it was still wrong and she got an attitude when I asked her to fix it.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Shoutout to Leroy and the team for the iced coffee this morning
Atmosphere: 5
Food: 5
Service: 5
I've worked for dunkin for years so I completely understand the rush but it doesn't excuse the customer service. The ladies working between 1-1:30pm were very rude to not only myself but another customer in the lobby, they even laughed at the fact in front of us. I had to repeat my drink order at least five times and it was still wrong and she got an attitude when I asked her to fix it.
Atmosphere: 3
Food: 3
Service: 1
Would give 4.5 stars if I could...
Love their chocolate donut holes! On one recent visit, the coffee, which is usually hot (which is how I like it) was only moderately so. Otherwise ?
Everything was as expected except for Dr Dre’s What’s the Difference playing loudly with all the explicit lyrics while my daughters and I were trying to enjoy our after-church donuts?
Atmosphere: 1
Food: 4
Service: 4
Very nice fast my coffee was ready when I
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Avocado Toast
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