Mugs Sports Bar and Grill

I don’t recommend this place unless you want to wait for over 45 minutes for your food to arrive. I understand if the place was busy, but on a Tuesday with no more than 3-4 customers and it took over 45 minutes to make 3 soft taco. The waitress was so rude to where she seems like she didn’t want to do her job and address this issue. I will give this place a 1 star, no wonder there no customers when I was there try to eat after a long day of work.

Ain't nuttin but a chicken wing thing

Atmosphere: 5

Food: 5

Service: 5

Great food, the staff Is very friendly. Definitely will return.

Parking: Fried Green Beans were spot on!!!

Wheelchair accessibility: Is wheelchair ready

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jack Daniels Burger

Olivia and Shanley were amazing servers. We stopped in for some food and football the gentleman that seated us accommodated us to the game my friend was trying to watch. My friend and I actually went to another place to watch the games in Pinellas Park but the server had a horrible attitude so we left and googled locations that had the NFL package and Mugs was one of the first locations that popped up so that is where we went. We will be back for sure. Thank you ladies for the great experience in your establishment…

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Pickles

Always good food! Try the boneless wings with medium sauce!

Atmosphere: 5

Food: 5

Service: 5

Ok. Not the best.

Atmosphere: 3

Food: 3

Service: 3

The staffs are so kind and especially shout out to manager Sean and our server Natalie! We had an emergency situation and had to leave quickly and we came back to take out our food and manager gave us fresh food for us (we left our food because we didn’t even have time to take out). Thank you so much for your kindness. We will definitely come back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Pickles

We bring 200+ people to your bar every Sunday for.Football and this year you can't even accommodate us by ordering peacock for opening season. Shame on you we won't be back!

Atmosphere: 1

Food: 2

Service: 1

I am really hesitant to leave a harsh review but unfortunately I just found my first experience so awful that I'm not sure what else to do. Growing up Mugs and Jugs was one of my favorite local spots. I thought I'd try the new Mugs for our large order to kick off the football season. Every year we order huge amounts and wings and an appetizer for our kickoff get together and we were looking to try a new place and support a local business. We called and placed the order at 11am for pickup at 5pm so they would have all day and plenty of notice. It was only an order for a ton of bone-in wings, boneless wings, and chili cheese fries. Nothing complicated. We asked how many boneless wings come in a full order and were told it goes by the pound. We asked if we could ensure we get at least 20 boneless wings and that if that's more than a full order can we pay extra or buy an extra half order. She said yes there would just be an extra charge. Then we asked for an order of chili cheese fries. Right after work we go pick up the food. I was going to check each box individually but the waitress already had the bag sealed and she stated she just packed up the whole order and she went line by line down the receipt with us and the receipt was accurate and she literally went over it twice. We paid and my husband tipped $20 just because it's a big order and he wanted to say thank you. We get all the way home and unseal the bag and everything is wrong. We had 12 boneless wings. And then we open the box that said chili cheese fries and it's fries with a piece of grilled chicken chopped up on top. I've never heard of search a thing. I called the restaurant and spoke with the manager Roman. I asked to have the missing food and correct fries delivered to us as we just drove through rush hour traffic at 5pm to pick them up and were assured it was right. He said they only deliver through DoorDash so they couldn't do that. He then said he could refund the food to a gift card for my next order. I'm having a get together for the first game and need the food right now so a gift card for next time does not help. He then said we could come back and pick up the additional wings and the chili cheese fries and that he would void the extra charge for the extra wings. We drive all the way back, at rush hour, and I go in. They sent cook out to give me my food. No manager or even a server came to talk to me just a cook who I don't blame for anything. He says they gave me a full order of wings instead of just replacing the half order. I tell him the whole nightmare story and that the manager said he would void the charge for the extra chicken. The cook said he wasn't told anything about that and to just provide the food. I take the high road and just go home. By the time we got back home we are wayyy behind on getting ready for our event. The menu states chili cheese fries are made with Nacho cheese sauce. The chili cheese fries had literally no Nacho cheese sauce. Just some shredded cheese on top and the barest amount of extremely dry chili. I literally almost couldn't eat them they were so dry. By the time we did get home everything was ice cold. So got a big order, paid a ton of money, and tipped $20 on a carryout order just to go through all this and not even have a penny refunded. I'm just really unhappy. I never leave negative reviews but I felt I had to.

Atmosphere: 4

Food: 2

Service: 1

Everyone is so friendly, including the patrons. One bought us our first round of drinks; another made certain my margarita was just right, requesting more lime juice to give it a boost - good choice. Very friendly neighborhood bar with a good menu. We’ll be back!
Betty from

Atmosphere: 4

Service: 5

I have to start off saying Mugs “used” to sponsor my softball team. I used to go there weekly. Anything you ordered was good. Atmosphere was great. I went there today after several years to have a good meal and watch a game hoping for what I used to enjoy. I’ll start with no draft beers. No local brews. My half a pound of boneless wings were not fresh a were literally 6 pieces. There are tons of local dive bars in the area and all are waaay better than what I experienced today. Ugh. I hate leaving bad reviews but they deserve it. I don’t want to get personal about the staff but they didn’t help any.

Atmosphere: 1

Food: 2

Service: 2

I don't believe ac was working properly. The restroom smelled stagnant, and moldy. Overall run down looking since my last visit.

Atmosphere: 1

Service: 5

Mugs is our local watering hole as it's the closest spot to the rink. However, if we show up anytime after 8:30 it feels as if we are a significant inconvenience for staff. Multiple people got lukewarm foam beer. The food is hit or miss. My sandwich was excellent but the mozz sticks were lackluster. We will be back for convenience sake.

Atmosphere: 3

Food: 3

Service: 3

Food is Great! Service was fantastic! Had just a small mishap with our order BUT Sean the manager was very helpful and made everything right for us. I appreciate the way he handled the situation. We will be back like always!

Atmosphere: 5

Food: 5

Service: 5

There was a very large group of us, and the wait staff worked their tails off. It could be cleaner, in my opinion.

Atmosphere: 4

Food: 4

Service: 5