I've been through many starbucks but this is the worst by far
Simon
They get very busy but the service is friendly and the drinks are great
Bonnie C
Terrible mobile service! I always wait at least 10-15 minutes after it's says my order will be ready. They prioritize drive-thru and in-store orders over mobile. You're better off just waiting in the drive-through line or coming into the store.
Deja Cason
Constantly messing up drink that cost $10+ then thinking I have the extra 20 minutes to remake it is insane. Defeats purpose of ordering ahead. They NEVER get it right. I'm soooo sick of having to call corporate
Atmosphere: 1
Food: 1
Service: 1
Murdo Guy
Starbucks be evil and gash
Atmosphere: 1
Food: 1
Service: 1
Tammy AAsum
This was one of my best visits ever! Everything was awesome ? service and my drink!
Atmosphere: 5
Food: 5
Service: 5
Kayla Parchment
Very busy location. Service was slow, short staffed, coffee was average ,food was good.
I get starbucks here almost daily and let’s just say I have a couple of words to say. I always pre order my drinks from the app so I don’t have to wait as long. When i pick up my drinks every time it is inconsistent and it’s not a complex order. It is a venti iced blonde vanilla latte with light ice. Even though the coffee never tastes the same everytime I get it. I never ask to remake the drink. Also they never listen to the lite ice even though it says it on the directions where the name is. My biggest problem is their customer service. The employees moved the straws to where no one is able to reach to get them. I get it they are unstaffed and busy. But without fail everytime I ask for a straw I get attitude and feel disrespected. I am someone who works in healthcare, one thing I have learned is take one thing at a time & to give the best patient care I can. I’m not trying to be rude in any sort of way but seriously the employees need to work on customer service. I understand the stressful environment and being treated by not the best customers but not ONCE have I treated any of them with any disrespect to be treated this way. I still plan on getting coffee here because it’s convenient when I am on my way to work but maybe moving the straws back to where customers can reach it so no one has to ask for a straw, because the employees here avoid eye contact or rudely hand them over with not just me but other people who are asking for straws as well. I am not the type of person to leave reviews either but i’m honestly so annoyed with how me and other customers are being treated.
Atmosphere: 1
Food: 1
Service: 1
Joseph Bowling
It wasn’t busy and we waited over 30 minutes for coffee I’ve seen blindfolded chimps work better.
It is very frustrating to go through the drive-through, and every single time they ask you to repeat yourself again….. PLEASE quit trying to do so much stuff at the same time and just focus on taking the order so you get it right and you get it the first time.
Atmosphere: 3
Food: 2
Service: 1
Sharon A
Love the Peppermint Mocha!
Atmosphere: 5
Food: 5
Service: 5
Rachel Lynne
Ordered a late with 4 pumps of white mocha and ended up with 12 pumps. This is like the 5th time happening at this location, idk why I even keep going back. Had to go to another Starbucks to get fixed like how does that even happen?
Very nice neighborhood and I like the baristas
Atmosphere: 5
Food: 5
Service: 5
I've been through many starbucks but this is the worst by far
They get very busy but the service is friendly and the drinks are great
Terrible mobile service! I always wait at least 10-15 minutes after it's says my order will be ready. They prioritize drive-thru and in-store orders over mobile. You're better off just waiting in the drive-through line or coming into the store.
Constantly messing up drink that cost $10+ then thinking I have the extra 20 minutes to remake it is insane. Defeats purpose of ordering ahead. They NEVER get it right. I'm soooo sick of having to call corporate
Atmosphere: 1
Food: 1
Service: 1
Starbucks be evil and gash
Atmosphere: 1
Food: 1
Service: 1
This was one of my best visits ever! Everything was awesome ? service and my drink!
Atmosphere: 5
Food: 5
Service: 5
Very busy location. Service was slow, short staffed, coffee was average ,food was good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Lemon Pound Cake, Espresso Roast
I get starbucks here almost daily and let’s just say I have a couple of words to say. I always pre order my drinks from the app so I don’t have to wait as long. When i pick up my drinks every time it is inconsistent and it’s not a complex order. It is a venti iced blonde vanilla latte with light ice. Even though the coffee never tastes the same everytime I get it. I never ask to remake the drink. Also they never listen to the lite ice even though it says it on the directions where the name is. My biggest problem is their customer service. The employees moved the straws to where no one is able to reach to get them. I get it they are unstaffed and busy. But without fail everytime I ask for a straw I get attitude and feel disrespected. I am someone who works in healthcare, one thing I have learned is take one thing at a time & to give the best patient care I can. I’m not trying to be rude in any sort of way but seriously the employees need to work on customer service. I understand the stressful environment and being treated by not the best customers but not ONCE have I treated any of them with any disrespect to be treated this way. I still plan on getting coffee here because it’s convenient when I am on my way to work but maybe moving the straws back to where customers can reach it so no one has to ask for a straw, because the employees here avoid eye contact or rudely hand them over with not just me but other people who are asking for straws as well. I am not the type of person to leave reviews either but i’m honestly so annoyed with how me and other customers are being treated.
Atmosphere: 1
Food: 1
Service: 1
It wasn’t busy and we waited over 30 minutes for coffee I’ve seen blindfolded chimps work better.
Restaurantji Recommends
They ALWAYS forget to give me a straw.
Friendly staff and good service!
Atmosphere: 5
Food: 5
Service: 5
It is very frustrating to go through the drive-through, and every single time they ask you to repeat yourself again….. PLEASE quit trying to do so much stuff at the same time and just focus on taking the order so you get it right and you get it the first time.
Atmosphere: 3
Food: 2
Service: 1
Love the Peppermint Mocha!
Atmosphere: 5
Food: 5
Service: 5
Ordered a late with 4 pumps of white mocha and ended up with 12 pumps. This is like the 5th time happening at this location, idk why I even keep going back. Had to go to another Starbucks to get fixed like how does that even happen?