This is about the 4th or 5th time I’ve ordered delivery and I think about one time they got the entire order correct. This time I ordered a bigger plate, which comes with 3 entrees and I only got two, and barely one of those so I think added more of the other entree to cover it up. On top of that they gave me the wrong appetizer I ordered. I also didn’t receive any of the sauces, utensils, OR napkins that I requested and it all says it on the receipt when I got the delivery so they’re just not paying attention.The time I ordered before, I ordered a premium entree was didn’t even get that entree. They gave me orange chicken instead… so not only did I pay more for an entree I didn’t get, the other plates I ordered on top of mine for my friends were also incorrect.Each time I’ve called at least three times , never got an answer back. I tried the corporate number and it doesn’t even ring. And it wasn’t like I could even go to the restaurant to explain the mistakes that were made because I was at work or leaving to go to work. Even if I could I read reviews saying that the managers REFUSED to give refunds. And there’s no such thing as not being able ti give refunds. I’ve worked in the food and beverage industry for 7-8 years now and not once was a time when I was never able to give a refund if an issue occurred. This is by far the worst management and employed Panda Express I have ever been to.I’ve also noticed a lot of stores (not sure if it’s just in my area or not) hire children. And whenever I see a child open the drive through window taking my payment I always have to take a deep breath because I know something in my order is going to be missing and I’m usually right.If you don’t wanna work, then don’t have a job. Not all jobs pay what we like but that doesn’t mean slacking on customer service and not completing customer orders is acceptable.Worst part is I won’t ever get a refund for the food I couldn’t enjoy, and that not just me saying these words.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Not Fresh
K D
Food was good, unfortunately sloppily plated. When ordering in drive thru there was lot of commotion and noise in the background. Was difficult to here person Taking my order. No napkins or utensils and no fortune cookies ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Rice and Orange Chicken, Beef with Broccoli
Roy Shiwnath
Great portion size and the taste is good my go too place. When l don't have an hour to burn waiting at a traditional take out.
The manager was at the line. She was not friendly or courteous. She addressed the staff in a very rude way in my opinion. At the Panda Express at lady lake they put the 3 entree for u in a small container. At this locations they just slapped everything in the same container which was a horrible way to serve. I only went there for a To go order but for sure will not go back.
Atmosphere: 1
Food: 3
Service: 1
Lester Valdes
Erline has the worst attitude. She asked me to donate money and I said no because panda is rich and she took it very personal. People that can tolerar a respond should not be on the register. Now the manager was very nice and kind. But erline she is…
Atmosphere: 1
Food: 5
Service: 1
Dayana Delpino
My first and last time at Panda Express. My plate had less meat than my kid's meal, with only 3 pieces of orange chicken and a tiny piece of beef. My egg rolls were burnt, and when I tried to call to and give this people a chance to fix it no one answered. Calls immediately disconnected.
Atmosphere: 1
Food: 1
Service: 1
John G
The staff was very friendly and the food was better than any Panda Express that we have been to.
Jordan Honegan
Probably sat over 30 min in a drive through line. Could have went out to eat and got my food faster than this. Point of the drive through is quick service.
Great food, variety, and good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Chow Mein Orange Chicken Honey Walnut Shrimp Chicken Egg Roll
Great Asian food
Atmosphere: 5
Food: 5
Service: 5
This is about the 4th or 5th time I’ve ordered delivery and I think about one time they got the entire order correct. This time I ordered a bigger plate, which comes with 3 entrees and I only got two, and barely one of those so I think added more of the other entree to cover it up. On top of that they gave me the wrong appetizer I ordered. I also didn’t receive any of the sauces, utensils, OR napkins that I requested and it all says it on the receipt when I got the delivery so they’re just not paying attention.The time I ordered before, I ordered a premium entree was didn’t even get that entree. They gave me orange chicken instead… so not only did I pay more for an entree I didn’t get, the other plates I ordered on top of mine for my friends were also incorrect.Each time I’ve called at least three times , never got an answer back. I tried the corporate number and it doesn’t even ring. And it wasn’t like I could even go to the restaurant to explain the mistakes that were made because I was at work or leaving to go to work. Even if I could I read reviews saying that the managers REFUSED to give refunds. And there’s no such thing as not being able ti give refunds. I’ve worked in the food and beverage industry for 7-8 years now and not once was a time when I was never able to give a refund if an issue occurred. This is by far the worst management and employed Panda Express I have ever been to.I’ve also noticed a lot of stores (not sure if it’s just in my area or not) hire children. And whenever I see a child open the drive through window taking my payment I always have to take a deep breath because I know something in my order is going to be missing and I’m usually right.If you don’t wanna work, then don’t have a job. Not all jobs pay what we like but that doesn’t mean slacking on customer service and not completing customer orders is acceptable.Worst part is I won’t ever get a refund for the food I couldn’t enjoy, and that not just me saying these words.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Not Fresh
Food was good, unfortunately sloppily plated. When ordering in drive thru there was lot of commotion and noise in the background. Was difficult to here person Taking my order. No napkins or utensils and no fortune cookies ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Fried Rice and Orange Chicken, Beef with Broccoli
Great portion size and the taste is good my go too place. When l don't have an hour to burn waiting at a traditional take out.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice Chow Mein Orange Chicken Honey Walnut Shrimp Chicken Egg Roll
Great food. Great price. Great service.
Atmosphere: 5
Food: 5
Service: 5
Always have had a good experience at this place, no complaints!
Food: 5
Service: 5
I got a bad experience at the beginning and I can say they improve the service and food quality, thanks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice and Orange Chicken, Chicken Teriyaki, Orange Chicken Beijing Beef and Chow Mein
The food is very expensive and small in quantity, thank
Food: 4
Service: 4
Nice environment.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager was at the line. She was not friendly or courteous. She addressed the staff in a very rude way in my opinion. At the Panda Express at lady lake they put the 3 entree for u in a small container. At this locations they just slapped everything in the same container which was a horrible way to serve. I only went there for a To go order but for sure will not go back.
Atmosphere: 1
Food: 3
Service: 1
Erline has the worst attitude. She asked me to donate money and I said no because panda is rich and she took it very personal. People that can tolerar a respond should not be on the register. Now the manager was very nice and kind. But erline she is…
Atmosphere: 1
Food: 5
Service: 1
My first and last time at Panda Express. My plate had less meat than my kid's meal, with only 3 pieces of orange chicken and a tiny piece of beef. My egg rolls were burnt, and when I tried to call to and give this people a chance to fix it no one answered. Calls immediately disconnected.
Atmosphere: 1
Food: 1
Service: 1
The staff was very friendly and the food was better than any Panda Express that we have been to.
Probably sat over 30 min in a drive through line. Could have went out to eat and got my food faster than this. Point of the drive through is quick service.
Service: 1