We do have issue with online order. But manager resolved it and then I got a free sub just because. So no issues now, one of the favorite place to eat.
Atmosphere: 5
Food: 5
Service: 5
Glenny C
I do not normally go to this one and im so happy it was just one time to make that a final imprint. Walked in....no one greeted and there was one person cleaning the bathroom area and another making I believe an "online order". I am ok with waiting and being patient but when you look at someone who walked in and not say anything at all knowimg they are there to get an order definitely not a great start to my experience......first strike. I asked if they had tuna fish (was getting a sub for my brother since I was in a time crunch and could not make it to my preferred Subway), guy looked at me and just said fish I repeated and said do you have tuna fish and he said yes and continued with doing the order he was doing.....second strike. I waited to see how long it would be to get noticed or talked to, 3 minutes.....5 minutes......7 minutes.....once I had 10 minutes waiting I asked the same guy if there was some one else who can take my order because I really did not have the time to keep waiting, and guess what his response was.....nothing at all! Third strike!!! A couple minutes after that the second person came and attended me for my order, this is beyond frustrating because I tend to give places multiple opportunities for their mistakes but once I hit 3 strikes in one visit I just do not see it happening ever again. Sorry for long review, I am not the type to just write bad reviews for attention, but when I get my last patience run out I just do it for the honesty of who could definitely go elsewhere for a much better customer service vibe for your transaction!
Atmosphere: 1
Food: 1
Service: 1
Vern Gamble
Food was okay. Salad was a little bit skimpy. Boss sandwiche a little bit skimpy also. I guess they're cutting back to save money. I'm spoiled by firehouse subs
Atmosphere: 5
Food: 3
Service: 5
Eric Vanderwall
Super slow . Took them 20 minutes to make 2 sandwiches with a line of people waiting . No sense of urgency .
Atmosphere: 1
Food: 3
Service: 1
Briyonna Smith
My elite chicken & Bacon ranch sandwich was cold when the meat suppose to be warmed up. Don’t answer the phone ‼️
Food: 1
Service: 1
Eddie Papp
They were open (till 10pm)! Subway is almost always consistent with food and fresh bread. Had my usual fare. Good service.
Atmosphere: 5
Food: 5
Service: 5
Renny Aguilera
Closed before time to Close and staff insiste was just waiting for the time to leave.
Service: 1
Sara Hernandez
I believe her name is Yona. She was super nice and sweet. She went above and beyond. Please treat her well.
Atmosphere: 5
Food: 5
Service: 5
Danielle Emde
I'm sorry to have to write this, but like others, I've given this location TOO MANY chances and it has consistently hit or miss, and today was a big miss. Note: the lady who wears the fun headbands is ALWAYS professional, kind and attentive, this review is NOT about her, but some of the others who can't even be bothered to answer a question like "What meat is on the cold cut trio?" (The person looked at me like I was crazy, held up the pre stacked meat, and said "This. I don't know what it is."). I'm done. Great new menu items, no one to support the one person who cares.
Amaris Quinones
Don’t you dare misplace your order! The guy at the counter wont help you cancel nor remake your order. He will instead tellyou that it is not their fault and do absolutely nothing about it. Is not your fault but you could help make it right at least!
And I asked myself why I’ve been coming in less and less to this place to grab my lunch.
And the other location’s phone number doesn’t even work for me to cancel my order!
I’ve given this location more chances than I care to admit, but I’m finally done. Today I picked up my 6in sub and half of it way empty. I asked for light mayo and it was completely drenched. I asked for red onions, nowhere to be found. On top of this my sandwich was cold, definitely not toasted. They don’t deserve anyone’s business if they can’t make a sandwich correctly or do something as simple as read the instructions when someone orders ahead.
Food: 2
Service: 1
Dennis Anthony
So we place a online order of 3 subs... 2 toasted and one wrap pick it up get home open it and we get none toasted and one flat bread I mean how hard is it to look at the order receipt and just do what your suppose to do....
Dean West
Subway, you took away the wraps, again? Terrible decision.
Atmosphere: 1
Food: 1
Service: 1
Alexis-Najhie Hampton
Why tf do yall not pick up yall fuccin
Service: 1
William Perez
Personally, excellent service, people were very friendly...
We do have issue with online order. But manager resolved it and then I got a free sub just because.
So no issues now, one of the favorite place to eat.
Atmosphere: 5
Food: 5
Service: 5
I do not normally go to this one and im so happy it was just one time to make that a final imprint.
Walked in....no one greeted and there was one person cleaning the bathroom area and another making I believe an "online order". I am ok with waiting and being patient but when you look at someone who walked in and not say anything at all knowimg they are there to get an order definitely not a great start to my experience......first strike.
I asked if they had tuna fish (was getting a sub for my brother since I was in a time crunch and could not make it to my preferred Subway), guy looked at me and just said fish I repeated and said do you have tuna fish and he said yes and continued with doing the order he was doing.....second strike.
I waited to see how long it would be to get noticed or talked to, 3 minutes.....5 minutes......7 minutes.....once I had 10 minutes waiting I asked the same guy if there was some one else who can take my order because I really did not have the time to keep waiting, and guess what his response was.....nothing at all! Third strike!!!
A couple minutes after that the second person came and attended me for my order, this is beyond frustrating because I tend to give places multiple opportunities for their mistakes but once I hit 3 strikes in one visit I just do not see it happening ever again.
Sorry for long review, I am not the type to just write bad reviews for attention, but when I get my last patience run out I just do it for the honesty of who could definitely go elsewhere for a much better customer service vibe for your transaction!
Atmosphere: 1
Food: 1
Service: 1
Food was okay. Salad was a little bit skimpy. Boss sandwiche a little bit skimpy also. I guess they're cutting back to save money. I'm spoiled by firehouse subs
Atmosphere: 5
Food: 3
Service: 5
Super slow . Took them 20 minutes to make 2 sandwiches with a line of people waiting . No sense of urgency .
Atmosphere: 1
Food: 3
Service: 1
My elite chicken & Bacon ranch sandwich was cold when the meat suppose to be warmed up. Don’t answer the phone ‼️
Food: 1
Service: 1
They were open (till 10pm)! Subway is almost always consistent with food and fresh bread. Had my usual fare. Good service.
Atmosphere: 5
Food: 5
Service: 5
Closed before time to Close and staff insiste was just waiting for the time to leave.
Service: 1
I believe her name is Yona. She was super nice and sweet. She went above and beyond. Please treat her well.
Atmosphere: 5
Food: 5
Service: 5
I'm sorry to have to write this, but like others, I've given this location TOO MANY chances and it has consistently hit or miss, and today was a big miss. Note: the lady who wears the fun headbands is ALWAYS professional, kind and attentive, this review is NOT about her, but some of the others who can't even be bothered to answer a question like "What meat is on the cold cut trio?" (The person looked at me like I was crazy, held up the pre stacked meat, and said "This. I don't know what it is."). I'm done. Great new menu items, no one to support the one person who cares.
Don’t you dare misplace your order! The guy at the counter wont help you cancel nor remake your order. He will instead tellyou that it is not their fault and do absolutely nothing about it. Is not your fault but you could help make it right at least!
And I asked myself why I’ve been coming in less and less to this place to grab my lunch.
And the other location’s phone number doesn’t even work for me to cancel my order!
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I’ve given this location more chances than I care to admit, but I’m finally done. Today I picked up my 6in sub and half of it way empty. I asked for light mayo and it was completely drenched. I asked for red onions, nowhere to be found. On top of this my sandwich was cold, definitely not toasted. They don’t deserve anyone’s business if they can’t make a sandwich correctly or do something as simple as read the instructions when someone orders ahead.
Food: 2
Service: 1
So we place a online order of 3 subs... 2 toasted and one wrap pick it up get home open it and we get none toasted and one flat bread I mean how hard is it to look at the order receipt and just do what your suppose to do....
Subway, you took away the wraps, again? Terrible decision.
Atmosphere: 1
Food: 1
Service: 1
Why tf do yall not pick up yall fuccin
Service: 1
Personally, excellent service, people were very friendly...
Atmosphere: 5
Food: 5
Service: 5
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