When you spend $300.00 on dinner you expect to receive great meals no matter how busy the restaurant is. Here was the good. The hand cut sirloins were good. The chicken was good. The shrimp was good. The young lady was patient, understanding, and kind.
The bad: the food was very, very salty. Almost uneatable. The beef tips were overcooked, and the prime rib was nearly raw. Medium rare, not medium raw is what we asked for. There were several missing sides.
I am not one to cause a scene in a restaurant these days. Can’t trust people with food after you piss them off, right?
The restaurant lets dishes pile up too much. They need to remove old plates, cups, and dishes, to make room for the food and drinks. At one point we had dishes stacked on top of one another. They really need to redesign for larger party seating away from the bar. We didn’t want the TVs blaring, and bar chat to disrupt our meal with our children, not to mention two of us wear hearing aids. It would be nice to not be crammed and have waitresses bumping into us. It created and uncomfortable experience for me and the poor waitresses that kept bumping into me. I can’t image that was comfortable for them.
Got a To Go order this evening, my wife and I had salads. No condiments in the bag, no bacon bits. I had a salmon salad, no lemon or butter as well. Got the salad dressings that's it. Also, my salmon was very overcooked. It appears that no one was checking the way food goes out. Finally, it took forever for your To Go person to answer the window. I was waiting there with a police officer for about 10 minutes before someone came to the window, some you guy, like dude can I help you...looks like you all are just letting the employees do whatever.
Food: 1
Service: 1
malachi tangard
Mack really went out of her way to give great service to my daughter and I. She really made it a way more enjoyable experience ... Thanks Mack!
Steak overcooked. Ordered new York strip got a round steak
Atmosphere: 5
Food: 2
Service: 5
Barry Vizena
We had a good time
Atmosphere: 5
Food: 5
Service: 5
Steven Sattler
I've never had a bad experience with Texas Roadhouse. In fact, I'm writing this review to spotlight some of the BEST service I've had while dining here. Laci, is by far, over and above when it comes to exceptional service skills. Thank you for caring about your customers! Hopefully, she will be there the next time we decide to dine here.
Atmosphere: 4
Food: 5
Service: 5
Dr Pepper
Generally we love Texas Roadhouse. Today was a big dissappoint. NO Service. After being seated in an empty section, we watched as 3 to 4 tables get seated, greeted, and drinks. Never approached by a server. One of the hostesses walked by and asked if we were greeted yet, told her no. After a couple more minutes, still no one. The bread was hot and delicious. We left and went to Longhorns.
Service: 1
Gina Hruzdov
Always such good service and great food!
Atmosphere: 5
Food: 5
Service: 5
RJ
Great place to have a steak cooked to perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Steak, Baked Potato
James Opsincs
They catered a Christmas party for our family and everyone was extremely happy with the food. And was delivered and set up promptly on time!!! Thank you very much.
Food was good but asked for steak med well and got med rare..server was great..offered to fix it but I opted to keep..
Atmosphere: 4
Food: 4
Service: 5
Tony Psomas
I brought my girlfriend here for dinner. We both had the 6oz Dallas filet that was the most tender and delicious steak we've ever had!!! We couldn't believe how good they were for a fairly reasonable price. The sides were also delicious. I had the house salad and baked sweet potatoe and she had corn and mashed potatoes. Our waitress was fantastic and she made our meal even better. We will definitely come here again and again. So bring your appetite and get ready to have a steak dinner you'll never forget!
Atmosphere: 5
Food: 5
Service: 5
Ed Lebron
The steaks were excellent I would recommend this place and I would revisit
Atmosphere: 5
Food: 5
Service: 5
Sandra Isom
Gabe was amazing. Professional, good service, attentive and on point. Very personable. Worth the tip
When you spend $300.00 on dinner you expect to receive great meals no matter how busy the restaurant is. Here was the good. The hand cut sirloins were good. The chicken was good. The shrimp was good. The young lady was patient, understanding, and kind.
The bad: the food was very, very salty. Almost uneatable. The beef tips were overcooked, and the prime rib was nearly raw. Medium rare, not medium raw is what we asked for. There were several missing sides.
I am not one to cause a scene in a restaurant these days. Can’t trust people with food after you piss them off, right?
The restaurant lets dishes pile up too much. They need to remove old plates, cups, and dishes, to make room for the food and drinks. At one point we had dishes stacked on top of one another. They really need to redesign for larger party seating away from the bar. We didn’t want the TVs blaring, and bar chat to disrupt our meal with our children, not to mention two of us wear hearing aids. It would be nice to not be crammed and have waitresses bumping into us. It created and uncomfortable experience for me and the poor waitresses that kept bumping into me. I can’t image that was comfortable for them.
Okay so. Summary: Salt, Seating, Missing Sides, Overcooked and Undercooked Meat!
Atmosphere: 3
Food: 2
Service: 4
Got a To Go order this evening, my wife and I had salads. No condiments in the bag, no bacon bits. I had a salmon salad, no lemon or butter as well. Got the salad dressings that's it. Also, my salmon was very overcooked. It appears that no one was checking the way food goes out. Finally, it took forever for your To Go person to answer the window. I was waiting there with a police officer for about 10 minutes before someone came to the window, some you guy, like dude can I help you...looks like you all are just letting the employees do whatever.
Food: 1
Service: 1
Mack really went out of her way to give great service to my daughter and I. She really made it a way more enjoyable experience ... Thanks Mack!
Service: 5
Steak overcooked.
Ordered new York strip got a round steak
Atmosphere: 5
Food: 2
Service: 5
We had a good time
Atmosphere: 5
Food: 5
Service: 5
I've never had a bad experience with Texas Roadhouse. In fact, I'm writing this review to spotlight some of the BEST service I've had while dining here. Laci, is by far, over and above when it comes to exceptional service skills. Thank you for caring about your customers! Hopefully, she will be there the next time we decide to dine here.
Atmosphere: 4
Food: 5
Service: 5
Generally we love Texas Roadhouse. Today was a big dissappoint. NO Service. After being seated in an empty section, we watched as 3 to 4 tables get seated, greeted, and drinks. Never approached by a server. One of the hostesses walked by and asked if we were greeted yet, told her no. After a couple more minutes, still no one. The bread was hot and delicious. We left and went to Longhorns.
Service: 1
Always such good service and great food!
Atmosphere: 5
Food: 5
Service: 5
Great place to have a steak cooked to perfection.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: My Steak, Baked Potato
They catered a Christmas party for our family and everyone was extremely happy with the food. And was delivered and set up promptly on time!!! Thank you very much.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Love it great prices and great food
Food was good but asked for steak med well and got med rare..server was great..offered to fix it but I opted to keep..
Atmosphere: 4
Food: 4
Service: 5
I brought my girlfriend here for dinner. We both had the 6oz Dallas filet that was the most tender and delicious steak we've ever had!!! We couldn't believe how good they were for a fairly reasonable price. The sides were also delicious. I had the house salad and baked sweet potatoe and she had corn and mashed potatoes. Our waitress was fantastic and she made our meal even better. We will definitely come here again and again. So bring your appetite and get ready to have a steak dinner you'll never forget!
Atmosphere: 5
Food: 5
Service: 5
The steaks were excellent I would recommend this place and I would revisit
Atmosphere: 5
Food: 5
Service: 5
Gabe was amazing. Professional, good service, attentive and on point. Very personable. Worth the tip
Food: 5
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