Worst experience I've ever had. Manager of this location would not rectify or fix the situation, girl taking the order was completely clueless, to give a grown woman a child meal and then say that it was the correct amount for 17$ I didn't eat and got the refund. To be treated disrespectfully and I'm currently 7 months pregnant, will never go back. Rude manager and workers. Honestly it's so ridiculous I can't wrap my head around the whole experience.
Atmosphere: 2
Food: 1
Service: 1
Lucas Jimenez
I had doubts by looking at the outside of the restaurant, because it looked pretty sketchy. But, it was actually pretty nice. The staff was kind, I could tell they were hard-working, and they got my food out pretty quick. It was also very clean inside.
Wheelchair accessibility: Go down to Kim's nails to get up :/
Atmosphere: 4
Food: 5
Service: 5
Brett Bucholz
I am not sure if this is a training issue on customer service or sign of the times, when our food was brought out we let the runner know that one of the sauces was not correct.
Instead of bringing the correct one and leaving the served one, she said they have to take one of the served ones back or if she leaves it, she’d have to charge us. When asked if it would be thrown out, the young women said probably. I am sorry to whoever may have been served the queso from our platter.
Am I the crazy one if they made the mistake and it was on the tray already to expect them to leave it or should they have to waste it by throwing it out?
Atmosphere: 5
Food: 4
Service: 1
DWells52189
Dislocation claremont florida always gets orders wrong. I ordered a mega steak burrito with no rice light black beans, and all the toppings are good. This is now the third time I have gotten a regular steak burrito with rice. Not only am I not getting everything I pay for, I'm also getting things I pacifically said I did not want.
Service: 1
Aalok Shah
The staff is so nice and service was great
Atmosphere: 5
Food: 5
Service: 5
Douglas Tupay
Remodeled resteraunt. Food is still good. Cut back on something
Bad, expensive, and dysfunctional. Super bad quality and hygiene are not reliable. Not recommended at all!!!😒
Vegetarian options: They don't know what they are doing!
Atmosphere: 1
Food: 1
Service: 1
Giuseppe Magliocchetti
Quick lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
SREVIVER Beast
This place used to be good but for some reason it's gone down hill to the point where the last 5 times my orders have been screwed up and not what I ordered at all. Also the hot sauce bar is another issue as well as they don't care to change them when they're empty and some sauces require refrigeration after opening and go spoiled if not. Thanks for the good times Tijuana Flats they were fun while it lasted but I won't be returning again
Food: 1
Service: 1
Techno Raptor
Good food and staff. Just wish there were less ants so I can eat outside. Otherwise, good place, definitely recommend.
Asked for soft tacos and received hard. It wasn't busy and they still.couldn't get it right!
Atmosphere: 3
Food: 3
Service: 2
Kristy Mcneil
Most of the napkin holders were empty, some of the sauces were out. Told the last who took out order we were missing salsa & cheese sauce said ok I’ll bring it out. Come out several times to drop off food order and then came out with a broom Started cleaning still no salsa or cheese sauce. told another waitress which she was rude. Could definitely tell they didn’t care about their job and we even gave a tip which we will never do again.
Worst experience I've ever had. Manager of this location would not rectify or fix the situation, girl taking the order was completely clueless, to give a grown woman a child meal and then say that it was the correct amount for 17$ I didn't eat and got the refund. To be treated disrespectfully and I'm currently 7 months pregnant, will never go back. Rude manager and workers. Honestly it's so ridiculous I can't wrap my head around the whole experience.
Atmosphere: 2
Food: 1
Service: 1
I had doubts by looking at the outside of the restaurant, because it looked pretty sketchy. But, it was actually pretty nice. The staff was kind, I could tell they were hard-working, and they got my food out pretty quick. It was also very clean inside.
Wheelchair accessibility: Go down to Kim's nails to get up :/
Atmosphere: 4
Food: 5
Service: 5
I am not sure if this is a training issue on customer service or sign of the times, when our food was brought out we let the runner know that one of the sauces was not correct.
Instead of bringing the correct one and leaving the served one, she said they have to take one of the served ones back or if she leaves it, she’d have to charge us. When asked if it would be thrown out, the young women said probably. I am sorry to whoever may have been served the queso from our platter.
Am I the crazy one if they made the mistake and it was on the tray already to expect them to leave it or should they have to waste it by throwing it out?
Atmosphere: 5
Food: 4
Service: 1
Dislocation claremont florida always gets orders wrong. I ordered a mega steak burrito with no rice light black beans, and all the toppings are good. This is now the third time I have gotten a regular steak burrito with rice. Not only am I not getting everything I pay for, I'm also getting things I pacifically said I did not want.
Service: 1
The staff is so nice and service was great
Atmosphere: 5
Food: 5
Service: 5
Remodeled resteraunt. Food is still good. Cut back on something
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak, Nachos, Steak Burrito, Queso, Flautas, Guacamole
Bad, expensive, and dysfunctional. Super bad quality and hygiene are not reliable. Not recommended at all!!!😒
Vegetarian options: They don't know what they are doing!
Atmosphere: 1
Food: 1
Service: 1
Quick lunch or dinner.
Atmosphere: 5
Food: 5
Service: 5
This place used to be good but for some reason it's gone down hill to the point where the last 5 times my orders have been screwed up and not what I ordered at all.
Also the hot sauce bar is another issue as well as they don't care to change them when they're empty and some sauces require refrigeration after opening and go spoiled if not.
Thanks for the good times Tijuana Flats they were fun while it lasted but I won't be returning again
Food: 1
Service: 1
Good food and staff. Just wish there were less ants so I can eat outside. Otherwise, good place, definitely recommend.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef Burrito, Steak Burrito, Cookie Dough Flautas
Restaurantji Recommends
Great food, always fresh. I've never been disappointed. This place is always packed so order ahead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos, Queso, Flautas, Guacamole, Chips & Salsa
Asked for soft tacos and received hard. It wasn't busy and they still.couldn't get it right!
Atmosphere: 3
Food: 3
Service: 2
Most of the napkin holders were empty, some of the sauces were out. Told the last who took out order we were missing salsa & cheese sauce said ok I’ll bring it out. Come out several times to drop off food order and then came out with a broom
Started cleaning still no salsa or cheese sauce. told another waitress which she was rude. Could definitely tell they didn’t care about their job and we even gave a tip which we will never do again.
Atmosphere: 1
Food: 4
Service: 1
Not the best Mexican, but friendly people
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Steak, Nachos
Good and pleasant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dos Tacos
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