Sorry food ,12$ wrong cold burger,cold fries. Ill go across parking lot to burger king. These guys are the worst
Atmosphere: 1
Food: 1
Service: 1
VeteranViking
I am writing to share a detailed account of a recent visit to one of your Wendy’s locations that fell significantly below the standards I associate with the brand. As a customer who values consistency, cleanliness, and professional service in quick-service dining, this experience was particularly concerning. During my visit, I observed lapses in basic food safety practices. The general manager on duty was not wearing a hair restraint while working, and I later discovered hair in my food. When I calmly brought this to her attention and requested a refund, my request was denied without adequate explanation or acknowledgment of the issue. From a guest perspective, this response was both disappointing and inconsistent with acceptable food service protocols. Beyond the food safety concern, the overall professionalism of management appeared lacking. The general manager’s interactions with staff were dismissive and unprofessional, which contributed to an uncomfortable atmosphere in the dining room. A restaurant’s leadership sets the tone for both employees and guests, and in this case, the tone was noticeably negative. I also wish to note an additional concern regarding another manager at this location. On a separate visit, a strong and unpleasant odor was noticeable upon entering the restaurant, to the extent that my family and I considered leaving. Cleanliness and personal hygiene are essential components of a positive dining experience, especially in a food service environment. Taken together, these issues suggest deeper management and oversight problems at this location. The experience did not reflect the operational standards or guest care typically associated with Wendy’s, and it raises questions about training, enforcement of health guidelines, and workplace culture. I hope this feedback is received in the constructive manner intended and that appropriate steps are taken to review and correct these conditions. I appreciate your time and attention and trust that Wendy’s will address these concerns to protect both customers and the integrity of the brand.
Atmosphere: 1
Food: 1
Service: 1
Dari' Dorsey
Food was very nasty, cold and disgusting and management was very rude. this other manager who was caucasian had very poor hygiene, i don't recommend coming to this store. I have never seen management be so disrespectful to their employees.
Atmosphere: 1
Food: 1
Service: 1
David Osas
I’m writing because I had a really bad experience at this Wendy’s location, and it needs to be addressed. The general manager was extremely rude and unprofessional. The way she spoke to employees was disrespectful, and it made the whole place uncomfortable. She also wasn’t wearing a hair net while working, and I found hair in my food. When I asked for a refund, she refused, which is unacceptable given the situation. Overall, her behavior made it clear that this store is poorly run. The environment feels toxic, and it’s obvious that management does not take customer service or basic standards seriously. There is also another manager at this location whose hygiene is a serious issue. On one visit, my It’s frustrating that this type of behavior and lack of cleanliness is being allowed to continue. This location needs better management and stricter oversight from corporate. Food was very cold nasty and the employees had no respect and didn’t give me a refund
Atmosphere: 1
Food: 1
Service: 1
S and S Jewelry \u0026 Accessories
Wrong orders alot missing condiments
Atmosphere: 3
Food: 3
Service: 3
Laven Marie
I love this wendys! The sunroom is wonderful and they decorate seasonally. All the staff who has helped me are wonderful and they make overall great fast food. Its always been a good time for me to come here.
Atmosphere: 4
Food: 4
Service: 4
Ana KO
I had an amazing experience! Javel recommend a strawberry mango mix drink and it’s my new favorite! Plus our food was fresh. I’ll be back!
Service: 5
Tanya Cavender
I wonder how many people have had this happen to them. I’m the only car in the drive thru and they ask me to go to the mobile order spot so they don’t get “dinged” on their timer. So I’ve been here a good 10 min. Now 🤔
Atmosphere: 1
Food: 3
Service: 1
Demmy
Cashier was very friendly and helpful. Food was ready within 5 minutes of ordering, Burger was missing pickles, however. Dine-in area is quite clean, however the drink station was a tad bit messy. Still, 5/5 stars. Great place! 👍
Atmosphere: 5
Food: 5
Service: 5
Michaela Byrd
I ordered this place through doordash and cold, old, and dry food is what I got and I cant get a refund unless I go up there in person? That's messed up.
Ordered off UberEats from this Wendy's - NO sauces on any of the burgers. One was supposed to have ketchup, while the other was supposed to have ketchup and mustard. NO Straw for drink. NO ice in drink. The large fries had BROKEN SALTINE CRACKERS just sitting on top of the fries and at the bottom of the bag.
It's not that hard to pay attention to what you're SUPPOSED to be making. Whoever you have there at this time of night on Mondays needs to be retrained or fired.
Food: 1
Service: 1
Melissa Freelove
Hot and fresh food with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Andrew C.
Very nice Wendy's with good food and super friendly and kind employees.
Food: 5
Service: 5
Yc CSHZ
They allways pull you over the window and make you wait for food order , today it took me 20 minutes waiting
Robert Comitz
frosty machine is literally down every week. get it together it’s what people come here for.
Sorry food ,12$ wrong cold burger,cold fries. Ill go across parking lot to burger king. These guys are the worst
Atmosphere: 1
Food: 1
Service: 1
I am writing to share a detailed account of a recent visit to one of your Wendy’s locations that fell significantly below the standards I associate with the brand. As a customer who values consistency, cleanliness, and professional service in quick-service dining, this experience was particularly concerning.
During my visit, I observed lapses in basic food safety practices. The general manager on duty was not wearing a hair restraint while working, and I later discovered hair in my food. When I calmly brought this to her attention and requested a refund, my request was denied without adequate explanation or acknowledgment of the issue. From a guest perspective, this response was both disappointing and inconsistent with acceptable food service protocols.
Beyond the food safety concern, the overall professionalism of management appeared lacking. The general manager’s interactions with staff were dismissive and unprofessional, which contributed to an uncomfortable atmosphere in the dining room. A restaurant’s leadership sets the tone for both employees and guests, and in this case, the tone was noticeably negative.
I also wish to note an additional concern regarding another manager at this location. On a separate visit, a strong and unpleasant odor was noticeable upon entering the restaurant, to the extent that my family and I considered leaving. Cleanliness and personal hygiene are essential components of a positive dining experience, especially in a food service environment.
Taken together, these issues suggest deeper management and oversight problems at this location. The experience did not reflect the operational standards or guest care typically associated with Wendy’s, and it raises questions about training, enforcement of health guidelines, and workplace culture.
I hope this feedback is received in the constructive manner intended and that appropriate steps are taken to review and correct these conditions. I appreciate your time and attention and trust that Wendy’s will address these concerns to protect both customers and the integrity of the brand.
Atmosphere: 1
Food: 1
Service: 1
Food was very nasty, cold and disgusting and management was very rude. this other manager who was caucasian had very poor hygiene, i don't recommend coming to this store. I have never seen management be so disrespectful to their employees.
Atmosphere: 1
Food: 1
Service: 1
I’m writing because I had a really bad experience at this Wendy’s location, and it needs to be addressed.
The general manager was extremely rude and unprofessional. The way she spoke to employees was disrespectful, and it made the whole place uncomfortable. She also wasn’t wearing a hair net while working, and I found hair in my food. When I asked for a refund, she refused, which is unacceptable given the situation.
Overall, her behavior made it clear that this store is poorly run. The environment feels toxic, and it’s obvious that management does not take customer service or basic standards seriously.
There is also another manager at this location whose hygiene is a serious issue. On one visit, my
It’s frustrating that this type of behavior and lack of cleanliness is being allowed to continue. This location needs better management and stricter oversight from corporate.
Food was very cold nasty and the employees had no respect and didn’t give me a refund
Atmosphere: 1
Food: 1
Service: 1
Wrong orders alot missing condiments
Atmosphere: 3
Food: 3
Service: 3
I love this wendys! The sunroom is wonderful and they decorate seasonally. All the staff who has helped me are wonderful and they make overall great fast food. Its always been a good time for me to come here.
Atmosphere: 4
Food: 4
Service: 4
I had an amazing experience! Javel recommend a strawberry mango mix drink and it’s my new favorite! Plus our food was fresh. I’ll be back!
Service: 5
I wonder how many people have had this happen to them. I’m the only car in the drive thru and they ask me to go to the mobile order spot so they don’t get “dinged” on their timer. So I’ve been here a good 10 min. Now 🤔
Atmosphere: 1
Food: 3
Service: 1
Cashier was very friendly and helpful.
Food was ready within 5 minutes of ordering, Burger was missing pickles, however.
Dine-in area is quite clean, however the drink station was a tad bit messy.
Still, 5/5 stars. Great place! 👍
Atmosphere: 5
Food: 5
Service: 5
I ordered this place through doordash and cold, old, and dry food is what I got and I cant get a refund unless I go up there in person? That's messed up.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered off UberEats from this Wendy's - NO sauces on any of the burgers. One was supposed to have ketchup, while the other was supposed to have ketchup and mustard. NO Straw for drink. NO ice in drink. The large fries had BROKEN SALTINE CRACKERS just sitting on top of the fries and at the bottom of the bag.
It's not that hard to pay attention to what you're SUPPOSED to be making. Whoever you have there at this time of night on Mondays needs to be retrained or fired.
Food: 1
Service: 1
Hot and fresh food with great customer service.
Atmosphere: 5
Food: 5
Service: 5
Very nice Wendy's with good food and super friendly and kind employees.
Food: 5
Service: 5
They allways pull you over the window and make you wait for food order , today it took me 20 minutes waiting
frosty machine is literally down every week. get it together it’s what people come here for.
Food: 5
Service: 1
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