If I could give this place 0 stars to write a review, I would. Upon entry, my service dog and I entered during peak time on Christmas Eve. With the loud music and busy ambiance, it took us a while to find a place where it would be comfortable for us to stand. Within 45 seconds of being in one place, a staff member approached me and told me that I had to leave. I responded to him saying that he is a SERVICE DOG and the staff member had the audacity to respond "well my manager said he is not acting like a service dog". I am absolutely appalled at the lack of communication, respect and understanding from this place. This staff member was wrong, rude, disrespectful and negligent. Service dogs are protected under the FDA and therefore, a person cannot be asked to leave due to having one accompanying and aiding a person. From the lack of disgust, I immediately walked out. I understand that people use that title to excuse their dogs to get into places but it is no person’s judgements to say if my dog is “acting like a service dog”. If they had approached me for a simple conversation, I would of been happy to give them more details. From a visitor, first time here in Cocoa Beach, I will absolutely never go back into this place again. Don't even waste your time going, the servers and staff members are arrogant, rude and clearly do not understand the true nature of hospitality. If this was such an issue, the manager themselves should have approached me instead of having someone else do their work for them. Absolutely never again. This all happened before I could even purchase a drink or have something to eat.
Kennedy Monkress
We started off on a good note with people dancing and having fun. And to start this off, we saw and fully read the sign on the door as you walk in. I have a service dog who is on the last step of training and my friend has a legitimate, licensed, tested, and fully trained service dog. They were a bit overwhelmed because of the people so they were pacing a bit since we had just found a place to stand. A bartender came up to my friend who has the fully trained service animal and told HER to leave because her service animal “wasn’t acting like one” solely because we had just walked in the door and he was trying to find a place to get comfortable. Meanwhile, with my dog who is still in training, I was not approached but decided to leave out of respect for my friend. I understand no pets, especially because of the fact that they are service animals and we FULLY understand how untrained dogs can be, but to ask a fully trained service dog to leave because it “wasn’t acting like one” leaves a really bad taste in my mouth. As a local who brought a friend home for the holidays to visit, I am sad and disappointed that instead of being asked the tasks that they are trained to preform, she was kicked out. I was really looking forward to taking her to this local gem.
Atmosphere: 4
Service: 1
Robert Fritz
Nice atmosphere
Atmosphere: 4
Service: 3
Phoenix Williams
Came to check this place out to grab a quick drink before going to the beach and was highly disappointed by the service received by the bartender. He was not attentive and ignored us while he chatted with the other customers. It was not crowded or busy at all, just unprofessional.
Atmosphere: 1
Service: 1
Martin
Had a great stop here (13th July 2023) and a few beers, remember the weather being very very hot. Had a rattle with the gaffer and the fact it was my 1st time in an American Bar I was somewhat overwhelmed. We also had a feline companion who enjoyed the fish I purchased from a nearby restaurant. Overall fantastic experience, get nothing like this in the UK, especially where I'm from (Wednesbury) hope to return to the States sometime soon as I never really experienced a live American Country & Western band, all the very best to y'all and stay safe ❤️
Atmosphere: 5
Service: 5
Tyler Conley
Great location- but quite possibly worst margarita I have had in years. Bathrooms were decent enough if using beach rentals.
Atmosphere: 3
Food: 1
Service: 2
d l
Cool place on the beach with good live music (Cheetah Coalition is one of the best band in the area). Only downer was the service Friday night. Bartenders were shamelessly favoring regulars and ignoring others at the bar. Same a group of good young folks at the bar ignored for at least 20 minutes, with not even any eye contact. They left, and I almost did as well. Not acceptable.
Atmosphere: 3
Service: 1
James O'Halloran
Cool hang out spot, good bands, *parking sucks
Atmosphere: 5
Service: 4
David Templeton
Nice day on the ocean Great vibe and bar. Stingrays played live till 11pm Hopping place even after the music was over
Parking: Easy in and out right off a1a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Crab Cake Sandwich
David Seligson
Great beer selection, Pina Colada, friendly customer service, and talented live band. Will be back.
Katie is the absolute best, great drinks, great vibes
Atmosphere: 5
Service: 5
Darin Back Photography
The Beach Shack is legendary in Cocoa Beach, Florida.
Atmosphere: 5
Service: 5
Recommended dishes: Blackened Mahi over Black Beans and Rice Topped with Mango Salsa
Richard Goff
I only had one hour, I helped them to move furniture to clean everywhere.
T Pike
Cool, little, open air, dive bar right on the beach. No AC. They have lots of cool bands that play here, which is mainly why I go here. Full bar and decent selection of beers, including Dragonpoint IPA on tap. Also, a decent view for a rocket launch from Cape Canaveral; especially at night. There's also a pool table.
If I could give this place 0 stars to write a review, I would. Upon entry, my service dog and I entered during peak time on Christmas Eve. With the loud music and busy ambiance, it took us a while to find a place where it would be comfortable for us to stand. Within 45 seconds of being in one place, a staff member approached me and told me that I had to leave. I responded to him saying that he is a SERVICE DOG and the staff member had the audacity to respond "well my manager said he is not acting like a service dog". I am absolutely appalled at the lack of communication, respect and understanding from this place. This staff member was wrong, rude, disrespectful and negligent. Service dogs are protected under the FDA and therefore, a person cannot be asked to leave due to having one accompanying and aiding a person. From the lack of disgust, I immediately walked out. I understand that people use that title to excuse their dogs to get into places but it is no person’s judgements to say if my dog is “acting like a service dog”. If they had approached me for a simple conversation, I would of been happy to give them more details.
From a visitor, first time here in Cocoa Beach, I will absolutely never go back into this place again. Don't even waste your time going, the servers and staff members are arrogant, rude and clearly do not understand the true nature of hospitality. If this was such an issue, the manager themselves should have approached me instead of having someone else do their work for them. Absolutely never again.
This all happened before I could even purchase a drink or have something to eat.
We started off on a good note with people dancing and having fun. And to start this off, we saw and fully read the sign on the door as you walk in. I have a service dog who is on the last step of training and my friend has a legitimate, licensed, tested, and fully trained service dog. They were a bit overwhelmed because of the people so they were pacing a bit since we had just found a place to stand. A bartender came up to my friend who has the fully trained service animal and told HER to leave because her service animal “wasn’t acting like one” solely because we had just walked in the door and he was trying to find a place to get comfortable. Meanwhile, with my dog who is still in training, I was not approached but decided to leave out of respect for my friend. I understand no pets, especially because of the fact that they are service animals and we FULLY understand how untrained dogs can be, but to ask a fully trained service dog to leave because it “wasn’t acting like one” leaves a really bad taste in my mouth. As a local who brought a friend home for the holidays to visit, I am sad and disappointed that instead of being asked the tasks that they are trained to preform, she was kicked out. I was really looking forward to taking her to this local gem.
Atmosphere: 4
Service: 1
Nice atmosphere
Atmosphere: 4
Service: 3
Came to check this place out to grab a quick drink before going to the beach and was highly disappointed by the service received by the bartender. He was not attentive and ignored us while he chatted with the other customers. It was not crowded or busy at all, just unprofessional.
Atmosphere: 1
Service: 1
Had a great stop here (13th July 2023) and a few beers, remember the weather being very very hot. Had a rattle with the gaffer and the fact it was my 1st time in an American Bar I was somewhat overwhelmed. We also had a feline companion who enjoyed the fish I purchased from a nearby restaurant. Overall fantastic experience, get nothing like this in the UK, especially where I'm from (Wednesbury) hope to return to the States sometime soon as I never really experienced a live American Country & Western band, all the very best to y'all and stay safe ❤️
Atmosphere: 5
Service: 5
Great location- but quite possibly worst margarita I have had in years. Bathrooms were decent enough if using beach rentals.
Atmosphere: 3
Food: 1
Service: 2
Cool place on the beach with good live music (Cheetah Coalition is one of the best band in the area). Only downer was the service Friday night. Bartenders were shamelessly favoring regulars and ignoring others at the bar. Same a group of good young folks at the bar ignored for at least 20 minutes, with not even any eye contact. They left, and I almost did as well. Not acceptable.
Atmosphere: 3
Service: 1
Cool hang out spot, good bands, *parking sucks
Atmosphere: 5
Service: 4
Nice day on the ocean
Great vibe and bar.
Stingrays played live till 11pm
Hopping place even after the music was over
Parking: Easy in and out right off a1a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Crab Cake Sandwich
Great beer selection, Pina Colada, friendly customer service, and talented live band. Will be back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Seems like the place the locals hang
Atmosphere: 5
Food: 5
Service: 5
Katie is the absolute best, great drinks, great vibes
Atmosphere: 5
Service: 5
The Beach Shack is legendary in Cocoa Beach, Florida.
Atmosphere: 5
Service: 5
Recommended dishes: Blackened Mahi over Black Beans and Rice Topped with Mango Salsa
I only had one hour, I helped them to move furniture to clean everywhere.
Cool, little, open air, dive bar right on the beach. No AC. They have lots of cool bands that play here, which is mainly why I go here. Full bar and decent selection of beers, including Dragonpoint IPA on tap. Also, a decent view for a rocket launch from Cape Canaveral; especially at night. There's also a pool table.
Atmosphere: 5
Service: 4
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